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"I honestly don’t understand how this resort is rated a 4-star property. This was the most disappointing travel experiences I’ve had. There is essentially no WiFi anywhere on the resort, which is unacceptable in this day and age. The rooms were extremely run down. The TV remotes didn’t work, we were constantly dealing with fire ants, and there were basically no standard amenities — no mini fridge, no iron, no coffee maker, nothing. It felt very bare and poorly maintained. The towels were disgusting. What were supposed to be white towels were gray, stained, old, and rough. Completely unacceptable from a cleanliness standpoint. The biggest issue was the food. The resort advertises multiple restaurants, a snack bar, but in reality, there was one buffet serving the same food every single day and it was terrible. My wife wouldn’t eat it, and even my 4 & 5 year-old kids refused the food. We basically survived on soggy French fries for an entire week. That alone should tell you everything. For comparison, I’ve stayed at all-inclusive resorts in Mexico, Jamaica, the Dominican Republic (multiple times), & Saint Martin every one of them was miles better than this place. This resort is run down and on the verge of going out of business. I genuinely cannot understand how it qualifies as a 4-star resort. Costa Rica itself is beautiful, the people are wonderful but I strongly recommend staying somewhere else To any Americans reading this: stay clear of Condovac La costa."

"Great selection of breakfast items- all very fresh. "

"From the start of our stay the staff was incredible, from offering up travel tips and explaining all that the hotel has to offer. Emmanuel at reception went the extra mile to make our stay unforgettable. The property is beautiful and the animals of Costa Rica are your neighbors. We saw spider monkeys among the mango trees on the property, and heard the howlers as well as the many bird species all across the resort. The views from our bay view room were incredible, offering beautiful sunsets and a snapshot of the whole bay. Occidental offered an amazing stay for our first trip to Costa Rica!"

"Staff were very helpful and property/gardens/beaches were extremely well maintained. The restaurants were excellent with a wide range to choose from. Our excursions were on point with amazing guides. I would definitely recommend this RIU Resort to everyone (family, friends etc)."

"It was wonderful to have a few pool loction choices. You could select a quiet area or sit near the swim up bar and be in the center of all the action. The staff made every effort to meet your needs and keep everyone entertained. "

"Clean room and friendly staff"

"Very old pool Room humid Food average Very clean Professional staff Excellent location Theme verot far from Costa Rica Not lounge chairs or umbrellas at besch"

"Excelente servicio"

"Great 1st last stop to a cost Rica vacation. "