Thank you for your response. We will work hard to ensure these issues are addressed in a timely manner

Thank you for your feedback and for staying with us. Hope to see you again soon.

Thank you for your feedback and I am very sorry that your stay did not go as expected. I would love to hear more regarding your issues, I will reach out to you directly so we can discuss and see how we can make our errors right.

Thank you for taking the time to rate our property. We strive to ensure that all of our guests have the most enjoyable of stays and when we fall short of that promise, we utilize their feedback as a training opportunity for our associates and leaders. We apologize for your staying being less than pleasant. If your schedule allows we would welcome the opportunity to obtain additional details on what could’ve been done to ensure your time with us was exceptional. Please let me know the best way to contact you or you may contact me at your convenience. We can be reached at 760-438-9111 Looking forward to connecting with you. Warm regards and sincere apologies

Thank you so much for your feedback. We will ensure to inform our FB team of your initial waiting time. I am glad that this did not affect the rest of your stay. Looking forward to your return.

Thank you for staying with us. We greatly appreciate your feedback and look forward to welcoming you back!

Thank you so much for your feedback ! We hope to see you soon !

Thank you for staying with us. We hope you enjoyed your stay and will give us another chance in the future!

Dear Jeff, Thank you for taking the time to complete the survey regarding your recent stay Omni La Costa Resort and Spa. Your business is very important to us and we value your feedback. Rest assured that we have taken your feedback and shared it with the according departments. Thank you again we hope you will come back and see us again soon!

Thank you for this feedback! We aspire daily to serve our guests up to the highest standards. We look forward to seeing you soon!

Thank you for your feedback ! We will take it into consideration to improve, however we are glad you enjoyed your stay and hope to see you soon !

Thank you so much for this feedback! We have informed our engineering team. We hope to see you soon !

Thank you for taking the time to respond with feedback regarding your stay. Our priority is for you to have a seamless and enjoyable experience. Again, thank you for reaching out, we appreciate your loyalty to our brand!

Good afternoon,Thank you for taking time to review your most recent stay with us. We are happy to hear that you enjoyed the property as well our team. We would like to apologize for the coffee maker and the phone not working as well as the noise that kept you awake. We have addressed these issues with our housekeeping and maintenance team. Please let us know if you have any further feedback or concerns. Thank you, Victoria

Thanks for staying with us. We appreciate your feedback!

Thank you for your feedback! It was our pleasure hosting you! We look forward to welcoming you back with us.

Thank you for your feedback! It was our pleasure hosting you! We look forward to welcoming you back with us.

Thank you for your feedback! It was our pleasure hosting you! We look forward to welcoming you back with us.

Thank you for your feedback! It was our pleasure hosting you! We look forward to welcoming you back with us.

Good Morning, thank you for your feedback. We aspire to serve our guests up to the highest standards. Please feel free to reach out to us if you have any additional feedback or questions.

Thank you ! It was our pleasure hosting you! We look forward to welcoming you back with us

Thanks for staying with us. We appreciate your feedback!

Thank you ! It was our pleasure hosting you! We look forward to welcoming you back with us.

Good Morning, thank you for your feedback. We aspire to serve our guests up to the highest standards. Please feel free to reach out to us if you have any additional feedback or questions.

Dear Susan,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By informing us about your stay and any inconveniences you encountered, we can make the necessary adjustments to avoid issues like this in the future. With your feedback you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey.

Thank you ! It was our pleasure hosting you! We look forward to welcoming you back with us.

Thank you so much for the positive feedback about your stay at the Omni La Costa Resort & Spa! We appreciate you staying with us and are so happy to hear you enjoyed. We look forward to welcoming you again some time!

Thank you so much for the positive feedback about your stay at the Omni La Costa Resort & Spa! We appreciate you staying with us and are so happy to hear you enjoyed. We look forward to welcoming you again some time!

Dear Paul,Thank you for staying with us. Our priority is for you to have a seamless and enjoyable experience. I wanted to thank you for your feedback, it helps us continue to make improvements and provide the best service possible. We wish you a great rest of your evening and hope to have you stay with us again.

Good evening, thank you for your feedback. We would like to assure you that our team has done an inspection of the guest room and there were negative findings of bed bugs. Please feel free to reach out to us if you have any additional feedback or questions.

Thank you for staying with us at the Omni La Costa Resort & Spa. We appreciate your feedback and are so happy to hear your little ones enjoyed the pool and activities. We hope to welcome you and your family back in the future. Thank you again.

Thank you so much for this feedback!

Thank you for reviewing your most recent stay. Please let us know if there was anything we can do to make your stay better next time. Thank you and have a great day.

Thank you for staying with us at the Omni La Costa Resort & Spa. We appreciate your feedback and are happy to hear you enjoyed our property overall. We look forward to our room refresh soon and hope you will return to experience our fresh rooms in the future. Thank you again for your feedback.

Thank you so much for the positive feedback about your stay at the Omni La Costa Resort & Spa! We appreciate you staying with us and are so happy to hear you enjoyed. We look forward to welcoming you again some time!

Thank you for the feedback, we are happy you enjoyed the stay. We look forward to welcoming you in the future.

Thank you for the review, we hope to welcome you back in the future.

Dear Alvaro,Thank you for staying with us. Our priority is for you to have a seamless and enjoyable experience. I wanted to thank you for your feedback, and wish you a great rest of your evening.

Thank you for the wonderful review. We look forward to welcoming you back in the future!

Thank you for staying with us at the Omni La Costa Resort & Spa. We appreciate your positive feedback and hope you will return again soon.

Thank you for staying with us at the Omni La Costa Resort & Spa. We greatly appreciate your positive feedback and business. We are so happy to hear you enjoyed your stay. Thank you and we hope to see you again!

Thank you for staying with us at the Omni La Costa Resort & Spa. I am so sorry the room was not cleaned upon check in and that you experienced issues with the stayover cleaning as well. This is certainly not our standard and we are sorry we did not meet your expectations. We will address with our staff so this does not happen again. We hope you will give us another chance in the future. Thank you.

Good evening,I first want to apologize for all of the issues you encountered during your stay. I also would like to apologize for the way our staff did not properly explain how the credit or debit process works. When using a debit card for incidentals which is just an authorization hold, the process takes just a few days longer to go back into your account than it would when using a credit card. I would like to thank you for bringing this to our attention so we can go over all of these issues you encountered with Gaby and properly retrain her, so this does not occur again. We really hope you give us another opportunity and stay with us in the future or at least continue to be loyal to our company. Please reach out to us directly if you have any other comments, questions or concerns.Marisol MujicaOvernight Front Office ManagerOmni La Costa Resort & Spa

Dear Meredith,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. Thank you again we hope you will come back and see us again soon.

Thank you for staying with us at the Omni La Costa Resort & Spa. We are so sorry you did not have a good experience and we did not meet your expectations. We always strive to provide excellent service. We hope you will give us another chance in the future. Thank you.

Thank you for your recent stay at the Omni La Costa Resort & Spa. We appreciate your feedback and are so happy to hear you enjoyed the resort and water slides. We are happy to announce our rooms are going through a total refresh soon and we are so excited for how beautiful they will be. We hope you will return again soon.

Thank you for taking time to leave a review about your recent stay at the Omni La Costa Resort & Spa. We are so sorry we were not able to meet your expectations. We are always open to feedback so we can improve for our guests. This is not our standard and we truly hope you will give us another chance in the future. Thank you again.

Good evening,I sincerely apologize for the experience you had with our staff. May I get more information on your experience so we can address and also prevent from happening again in the future. We appreciate your response.

Dear Christopher,Thank you for your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. Please don't hesitate to contact me should you have any questions or concerns. Thank you again we hope you will come back and see us again soon.

Thank you for staying with us at the Omni La Costa Resort & Spa. We appreciate your feedback and we are so sorry you were not satisfied. We will make sure our engineering team takes care of the AC and we are looking forward to our room refreshes happening soon. Thank you again.