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"Well kept property, lots of activities to enjoy, lots of restaurants, friendly staff Food was mediocre"

"Reservé en Serenade Resort and Spa por error, ya que mi esposa y yo íbamos a otro país, y tuvimos que hacer un cambio de un día para otro. Desde la recepción, la comida en los distintos restaurantes, el SPA, las piscinas, playa, habitaciones, hasta el todo el personal… todo fue una experiencia extraordinaria. Altamente recomendable para familias, parejas o si piensas viajar solo. De seguro repetiremos esta hermosa experiencia."

"Amazing stay. Resort was very clean and staff was so friendly. The food was also good. The entertainment staff was the best!"

"The food was 8.5 and the staff was a 9. My first room door wouldn’t lock and we were moved with ease. We had a great experience"

"Notable staff: Maarten and Chris. Food was good. Accommodations seemed dated/worn out. Service for the rest was meh. Guests can make the experience less classy. "

"Yes"

"Very dim lighting, and dark design. Low energy. Room has no privacy for family. Glass shower and glass toilet room, open concept at the room entrance. AC was too strong and no fan option to keep a breeze. Drawer was broken, and closet creeked with poor hangers. Food quality is sub par at all the restaurants and buffet such as no seasoning (simple as salt & pepper) food was never hot. Found them giving minors alcohol drinks, multiple occasions. Resort should offer more fans to circulate the air for a breeze in waiting areas, and walking paths. Hospitality was top notch and we enjoyed the service. Really pushy individual sales for excursions that should be limited to one location for people to visit if interested and not be hounded on the beach, lowering the quality of the beach experience."

"Everything was perfect. The only thing I was disappointed with was not being able to swim later in the evening 😔"

"Would absolutely return again! The property was absolutely stunning, felt so clean and comfortable the whole time. The staff were all so nice and did their best even with many circumstances of language barriers. There were some things we had to navigate ourselves as we did not know originally that there was an app that can provide the activity calendars. So that’s something to be aware of! We absolutely loved all of the options for food, the buffets were great and the individual restaurants for reservations are amazing!!"