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"Appreciated the room upgrade. Staff were helpful and friendly. Room was clean and well presented. Great location right in front of Remarkables."

"Great location with a cafe just outside and good access to other shops and restaurants as well. Room was modern and well presented. We got the room with a balcony and the views were great."

"Washing machine and dryer took forever as the washer wouldn’t spin the clothes out so they were saturated going into the dryer and the Room wasn’t vacuumed. Staff were friendly and helpful, good location."

"Amazing hotel with great amenities and a lovely vibe. Loved the guest laundry and the breakfast every morning. Would definitely stay here again."

"This hotel was fantastic. Will definitely stay again."

"We really enjoyed our stay at the Novotel Queenstown Lakeside overall. The room was cared for daily with clean towels(if needed) and bed made. The hotel itself is situated at the edge of the lake by a wonderful botanical garden. The staff was welcoming and helpful. We didn't need to interact with desk help much after check-in. definitely a great recommendation for staying in Queenstown."

"This was a quick stop on our trip. It met the needs and was comfortable. Staff was helpful. Beds were comfortable"

"Solo traveler: Ideal location - you're a 3 minute walk from everything downtown. The room is clean and everything on the property is well maintained and new. Would 100% stay here again. The walls aren't the thickest so you can hear noise in the hallway. I was lucky enough to be on an end so it was minimal but I could see that being an issue if you're by the drink machine but even this is a mild inconvenience."

"Amazing spot to stay in Queenstown! Have been twice now and will only stay here in future! "