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Cardiff Bute Terrace Hotel By Belvilla

3.0 star property
Travelers start their day right with a full breakfast menu and staff who genuinely want to help - the morning routine that makes Cardiff stays better

Choose dates to view prices

Citrus Hotel Cardiff by Compass Hospitality is centrally located. The staff's helpful attitude stands out. Guests enjoy in-room WiFi, complimentary coffee and tea in the lobby, and practical luggage storage that simplifies their city visit.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The current price is ￥8,083
￥9,700 total
includes taxes & fees
May 25 - May 26

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Cardiff Bute Terrace Hotel By Belvilla pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Cardiff Bute Terrace Hotel By Belvilla?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Cardiff Bute Terrace Hotel By Belvilla on May 25, 2026 start from ￥8,083, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Cardiff Bute Terrace Hotel By Belvilla?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 10.00 (subject to availability).

What time is check-out at Cardiff Bute Terrace Hotel By Belvilla?

Check-out is at 11 AM. Late check-out is available for GBP 10.00 (subject to availability).

Where is Cardiff Bute Terrace Hotel By Belvilla located?

Located in Cardiff City Centre, this hotel is steps from Utilita Arena Cardiff and Cardiff Metropolitan Cathedral of St David. Capitol Shopping Centre and Cardiff Tourist Information Centre are also within 10 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cardiff Central Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

8.8

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 187 out of 636 reviews
Rating 8 - Good. 235 out of 636 reviews
Rating 6 - Okay. 86 out of 636 reviews
Rating 4 - Poor. 59 out of 636 reviews
Rating 2 - Terrible. 69 out of 636 reviews

Reviews

Verified

8/10 Good

Euryn

Liked: Cleanliness, staff & service
Hotel staff where very nice and helpful. Room was OK and location ideal for us. I will stay there again
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Bed

Bed was super comfy...great location for central Cardiff...was on a solo trip but felt safe.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and good location if you’re looking to shop or just enjoy cardiff in general. Really pleased and easy check in and out. Highly recommended
Stayed 1 night in Oct 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at reception and a big, clean room. Thank you!
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service
We stay here quite often, car park onsite which is good value. Central location. Room lovely and spacious. Bed and pillows were a little hard but always bring my own pillow! Will definitely stay again.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was spacious and clean. The bathroom was clean. Would recommend to people.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Shilu

We have been recently stayed in the hotel and checked in by member of staff Andrea who has excellent customer service, who has knowledge of needs and requirement of the guest. Who she go above and beyond for us. Our stayed been great due to her service😊😊😊
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities
Friendly staff. Big comfy bed. Rooms very hot. Parts of skirting board missing around room.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value on a spacious room with a view. *****

...I chose this hotel (vs others in a similar price range) for a clean, spacious room with a bit of a view (upper floors, for a little xtra money) and a friendly and helpful staff and the Citrus delivered, so it was a great value-play for me, absolutely!!! Thanks, Citrus, see you next time. *****
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Georgios

Liked: Staff & service
Nothing was unique. All the basics were good. They must fix the shower batteries
Stayed 8 nights in Oct 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The shower’s water pressure was really bad. Housekeeping annoyingly woke me up by knocking on my door on the day I was checking out. Surely they should have a list of people who have checked out already? Other than that it was a good stay. Good location and price.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Catriona

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were lovely. Room was clean but very basic although said deluxe, no bedside lights. Room was very hot, but couldnt open windows and no air conditioning. The hotel appears to be in the middle of a refurbishment. There was free water at reception.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location

I loved the location, it was a short walk to all of the city center, dining, and the castle. The room was okay, plain, no AC but they did have fans. Beds were hard as a rock and I had trouble sleeping. There also did not appear to be housekeeping service, at least we did not get any, though I did see someone making up a room but assumed they only clean between guests. Hotels.com stated by booking was paid and I was all set, but the hotel told me it wasn’t paid and I had to pay then. It was a good stay otherwise.
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Check in was fast, easy and staff were great. I was on the 10th floor and the lift was so slow. Theres a faint smokey odour on the floor and it lingered in my room for a bit. You can see theyve tried to tidy the place up, new paint, new bathroom and plug sockets with usbs but it still felt quite tired. You could feel the king size bed was just 2 bed pushed together and i couldn't find the tv remote. One side the windows were grayed out so you couldn't see out and none of the windows were openable. They put a fan and 2 heaters in the room so i would guess the temperature varies a lot in there. The breakfast was ok, very basic. There was sausages, bacon, scrambled egg and beans as the hot option. For a budget hotel it was fine. But i wish id paid the extra £20 and stayed at a different hotel!
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Cardiff Half Marathon weekend.

Stayed for couple nights as a base to explore Cardiff. Conveniently close to the city centre, bus and trains stops to explore the other parts of the city. The hotel facilities are run down including the rooms. Carpets are a bit dirty. Stayed in 2 different bedrooms, they were both run down. One in a lower level, a bit outdated, namely parts of the walls and furniture. Also despite having big windows and plenty of light coming in, the windows don't open not allowing fresh air in and getting stuck with the stuffy air. The air in the corridors is even more stuffy, it seems its either lacking proper ventilation or it is turned off. The room in the top floor had signs of modernization but still worn down. Air was not as stuffy in the upper floors. The property shows its age and in need of an overdue overall. Perhaps that's the reason prices are lower compared to other 3* hotels.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Cindy

Clean, good location and great value
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is being refurbished and room was excellent. Great location as very close to local shopping centre and Cardiff arena. Mina the hotel supervisor went above and beyond to help.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful, my double room was clean, spacious and quiet except for the door you access from elevator hallway to rooms. Need to adjust the hydraulics for the door to quietly close instead of slamming shut each time.. Walking distance to really nice restaurants, shops and pubs.
Stayed 2 nights in May 2026
Verified

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking as advised when booked that cost another £30 and they couldn't care less. Rooms not brilliant and definitely not worth what I paid. Double check before booking there is far better out there for the price.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Tom

Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting. A prison would of been cleaner.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Steven

Disliked: Amenities, property conditions & facilities
No parking, no breakfast facilities, plastic frosting over the windows so no view, paper thin walls needs attention
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a scam. DO NOT STAY HERE
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Molly

Disliked: Amenities, property conditions & facilities
It was a budget hotel, you get what you pay for and this was very basic
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel did not exist. The address you are directed to is a derelict building site. We had to book elsewhere on arrival
Stayed 1 night in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service
The room was clean. The air conditioner didn’t work, and being on the 10th floor, it would get a bit warm during the day. The windows didn’t open, so no fresh air. As I was leaving to checkout, the door handle came off. The doors had smart locks and you had to help the door close in order for the lock to engage.
Stayed 4 nights in Apr 2026