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ホリデイ イン クラブ バケーションズ ヒル カントリー リゾート キャニオン LK IHG ホテルの口コミ

3 out of 5
ホリデイ イン クラブ バケーションズ ヒル カントリー リゾート キャニオン LK IHG ホテル
17545 FM 306, Canyon Lake, TX

口コミ

8.8

非常に良い

評価 10 - 173 件の口コミ中 107 件が非常に良い" "
評価 8 - 173 件の口コミ中 42 件が良い" "
評価 6 - 173 件の口コミ中 9 件が普通" "
評価 4 - 173 件の口コミ中 9 件が不満" "
評価 2 - 173 件の口コミ中 6 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

6/10 (普通)

Astrid、houston

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Villa was too far from main activity center. Kids pool was dirty and too crowded
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Private, clean, quiet
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying at Hill Country Resort.

8/10 (良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Holiday Inn Club Vacationsからの返信 (投稿日 : 2024 年 5 月 25 日)
Thanks for your comments and rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to impress our guests and owners. Thanks for staying with us at Hill Country Resort.

10/10 (非常に良い)

Natalia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s fun! The kids enjoyed it
2024 年 5 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 5 月 20 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 (非常に良い)

Tricia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Felt very welcome the moment we checked in. Quinne checked us in to our room and was incredibly helpful, kinda and great sense of humor. We booked one night for an event at the New Amphitheatre there wasn't much for taxi or Uber so keep that in mind if your booking for a show. Lots of things to do for everyone at the resort unfortunately we didn't get a chance to use the amenities offered. Overall rate this stay 10/10
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for staying at Hill Country Resort, I will share your comments with Quinne.

10/10 (非常に良い)

Gloria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved all the games.. kids had a blast
2024 年 3 月に 2 泊滞在
Holiday Inn Club Vacationsからの返信 (投稿日 : 2024 年 5 月 17 日)
What a delight to see your kind rating. It’s been our privilege to host families for over 30 years, and it never stops being fun for us! We hope to see you again soon at Hill Country Resort.

8/10 (良い)

Bee

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 5 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 5 月 15 日)
We love to see this! Thanks a million for taking the time to rate your stay at the Hill Country resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 (良い)

Levi

カップルで旅行
The checking process was terribly long.
2024 年 5 月に 1 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 5 月 12 日)
We love to see this! Thanks a million for taking the time to rate your stay at the Hill Country resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 (良い)

Sandi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property and excellent amenities! Our only con was there was a barking dog somewhere and we did not sleep well bc of it. Not sure if it was on the property or at a residence behind the property.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
I apologize about the barking dog and look into this.

8/10 (良い)

James

良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
Room was nice but didnt have towels and the ceiling fan made a horrible noise, floor was very dirty and hadnt been mopped . Overall a nice stay and the pool, spa, and mini golf were fun.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
I apologize about your experience with us.

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice.
2024 年 4 月に 4 泊滞在
Holiday Inn Club Vacationsからの返信 (投稿日 : 2024 年 5 月 4 日)
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Hill Country Resort.

4/10 (不満)

Paula

気になった点 : スタッフとサービス
This property has the worse customer service I have every experienced. 15 people in line waiting for 15 minutes or longer to check in. After check-in, you are directed to a different desk to hear about Time Share which took up even more valuable time. The property also needs better night lighting - a real safety problem. Plus, the garden tubs have no handrails and are slippery. So, another safety problem. This is the second time we have stayed at this property and it will be the last. Just not worth it.
2024 年 4 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 5 月 1 日)
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 (非常に良い)

Shawn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Holiday Inn Club Vacationsからの返信 (投稿日 : 2024 年 4 月 26 日)
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Hill Country Resort!

10/10 (非常に良い)

Rafael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok me and my beautiful wife visit many hotels and resorts around Texas, Florida and Alabama, but this place woow change all our expectations, I want to said Lisa (front desk ) was so so nice with us, every one is so nice, smile all time and helpful, and wen I said everyone. Is every one I will be back for sure thanks you all
2024 年 4 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 4 月 22 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 (良い)

Robert

カップルで旅行
Like the area, nice views, friendly staff. The rooms were dated & carpet & upholstered sofa was causing nasal congestion ( allergic to dust mites). Noise from above floor was very disturbing
2024 年 4 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for letting us know about your experience with us. We appreciate your comments and this rating and hope you’ll be back to see us again soon at Hill Country Resort.

2/10 (非常に不満)

LUIS

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff is very rude.
2024 年 3 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 4 月 16 日)
It’s always our aim to make sure guests have a positive experience, and we hate to hear this did not ring true for your recent stay with us. We appreciate your taking the time to share your comments and rating. We’re very sorry we did not meet your expectations at Hill Country Resort.

10/10 (非常に良い)

Tyler

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay was great and the rooms really exceeded our expectations.
2024 年 4 月に 1 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 4 月 15 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

2/10 (非常に不満)

Chad

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
We apologize for your experience while at Hill Country Resort.

10/10 (非常に良い)

Bob

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great views of the lake
2024 年 4 月に 1 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 4 月 15 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 (良い)

christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for staying at Hill Country Resort.

10/10 (非常に良い)

Candace

2023 年 7 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 4 月 28 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

4/10 (不満)

Cheryl

2024 年 4 月に 1 泊滞在
Holiday Inn Club Vacationsからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for letting us know about your experience with us. We hate to see that your recent stay wasn’t all you hoped it would be. We appreciate your rating and hope you’ll be back to see us again at Hill Country Resort.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 4 月 2 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 (良い)

Martin

良かった点 : 清潔度、施設のコンディションと設備
It was very nice and friendly area
2024 年 3 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 4 月 2 日)
We love to see this! Thanks a million for taking the time to rate your stay at the Hill Country resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 (非常に良い)

Daniela

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We recently had the pleasure of staying at this family-oriented resort. The accommodations were spacious, clean, and thoughtfully designed to cater to families of all sizes. The staff was warm, welcoming, and always eager to assist, making us feel right at home from the start. Overall, our experience at this resort has always been excellent. It provided the perfect blend of relaxation, adventure, and family-friendly fun, making it an ideal destination for anyone seeking a rejuvenating getaway.
2024 年 3 月に 7 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 31 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

4/10 (不満)

Patricia

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 28 日)
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 (非常に良い)

Lucinda

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
I loved the privacy each area gave you. The only 1 thing I would change would be the type of coffee the hotel provides- it was yucky. Definitely recommend ppl bring their own, even for just one night. Otherwise the rooms were perfect; the service was above par, and the area was beautiful.
2024 年 3 月に 3 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 25 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 (非常に良い)

Roger

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hill Country Canyon Resort is conveniently located and close to several excellent restaurants. The units are large and clean and there is plenty of convenient parking.
2024 年 3 月に 1 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 21 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always like to stay here when around Canyon Lake, great place, always clean and great staff.
2024 年 3 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 17 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 (良い)

Deseri

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed are stay
2024 年 3 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 3 月 16 日)
Thanks for rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to impress our guests and owners. Thanks for staying with us at Hill Country Resort.

10/10 (非常に良い)

Tracie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Hill Country Resort Canyon Lake had beautiful rooms with a kitchen. It is located near other towns, so there were many things to do within a 30 minute drive. There were onsite activities which were fun for the last hour of the day with the kids. I would definitely stay here again.
2024 年 3 月に 4 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 14 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 (良い)

Rudy

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was very nice. I didn’t have any real issues other than needs to be tightened up some but overall all nothing serious.
2024 年 3 月に 3 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 13 日)
We love to see this! Thanks a million for taking the time to rate your stay at the Hill Country resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 (非常に良い)

Elizabeth

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property. There was a lot to do and everyone was very friendly. The unit we stayed in was well maintained. Parking was a snap and plentiful. Already planning our trip!
2024 年 3 月に 1 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 8 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 (非常に良い)

Loretta、Houston

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Some curtains or drapes would have been nice. Otherwise be prepared to wake up with the sunrise. Also the couch bed in our unit was broken which made the couch uncomfortable to sit on
2024 年 3 月に 1 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 5 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice property, Stay away from Vacation Desk
It was our second stay here. We love the location and comfort this hotel provides for a family but their check in process or the Vacation Desk specifically they send you to in order to pickup room key is terrible. Just give people and families an option to get to their room as soon as possible, especially late at night instead of taking 30 minutes. They used a well polished “yes,yes” technique to sign me up for one of their “presentations”. Without context I was offered 4PM late checkout, which I accepted. Then I was told that not too many people get this but I also qualify for up to 7 days free vacation in their hotel group Worldwide and asked me if I am interested. I said Yes. Little do I know after adding up a $120 cash credit to all listed, I got signed up for a “presentation about the property” that is 90 minutes and I have to take during my personal time on my 2 day getaway? I left and cancelled the next day. At that time they took away even the late check out time they initially offered me to accept WITHOUT CONTEXT. I was told that “customer service is their pride”. Not how I felt. This is a timeshare property and they use tactics to get you signed up and waste your time for a few bucks best case or worst case getting you into buying memership. Not pleasant. Bad experience with Vacations Desk!
2024 年 2 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 2 月 27 日)
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Hill Country resort!

10/10 (非常に良い)

Patricia L

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Upon checkin there was a requirement to sign up for a timeshare speal during our visit. When we got to the room, we realized it was not the one we ordered with a jacuzzi tub. I’m 8.5 months pregnant and really needed that. Calling back to the desk, we were quickly ushered to the lodge that we ordered, and was explained that we got a free upgrade to the newly remodeled ones not realizing our need for the tub. It was outdated but still good enough for us. Kitchen had everything we needed-we brought 3 days worth of food to cook. It was a very small kitchen, kind of like apartment living, which made it hard for a couple to cook together, but we made do. We enjoyed bingo every day and a round of putput. The timeshare speal lasted 3.5 hours versus the 60-90 min quote. The initial girl was ok and friendly but when they brought in the big guns to change our minds it was a bit irritating and forceful like we were buying a car. Sad to see that the lake was so dry. And after we got home we were up charged for state taxes and something else totaling over $45 I believe. Was very disappointed in that. I expected what I paid at booking was the only charge I’d have.
2024 年 2 月に 4 泊滞在
Holiday Inn Club Vacations, Incorporated からの返信 (投稿日 : 2024 年 3 月 4 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 (非常に良い)

Ivan、Houston

良かった点 : スタッフとサービス、施設のコンディションと設備
Great spot.
2024 年 1 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 2 月 19 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 2 月 20 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 (非常に良い)

Spenser

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 2 月 6 日)
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Hill Country resort!

10/10 (非常に良い)

Lamont

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved the room and amenities with the game room for the children!!
2024 年 1 月に 4 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 2 月 4 日)
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Hill Country resort!

10/10 (非常に良い)

Mukesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pleasant surprise the room we got was amazing and clean
2024 年 1 月に 1 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 2 月 1 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 (非常に良い)

Daniel、Corpus Christi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay
2024 年 1 月に 1 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2024 年 1 月 29 日)
5 star vacations are what we strive for at the Hill Country resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 (非常に良い)

Frank A

2023 年 12 月に 2 泊滞在
JJからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank You for your review!

10/10 (非常に良い)

Sylvia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Family getaway
what can I say? Everything was perfect. The friendliness of the staff was awesome. The two bedroom condo we stayed. It was more than we expected. The amenities were wonderful. I can’t wait to be able to go back. We live in San Antonio. We stayed in Canyon Lake area so it was a quick drive. we were able to connect and enjoy each other.
2023 年 12 月に 1 泊滞在
JJからの返信 (投稿日 : 2023 年 12 月 31 日)
It's always nice to hear we are doing a good job. Thank you for your review and we hope to see y'all again soon!

10/10 (非常に良い)

Steve

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were very large and each room had it's own kitchen and full bath. We felt right at home
2023 年 11 月に 1 泊滞在
Janipsyからの返信 (投稿日 : 2023 年 11 月 20 日)
We are glad you enjoyed our facilities. Thank you for your review

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent place to stay!
Great stay. Check in took a little longer than we like but not a sticking point. Facility was great. Minigolf was fun. Arcade room would've been cool but the card machine to play games was out of order. The ping pong tables, giant chess, giant connect four, tennis courts, and pool w/bar was all excellent. Although we weren't able to do any of the activities they had listed for fun throughout the day, it was pretty good addition to the stay that we would enjoy next time. Room was very spacious and all in order. Would definitely recommend for families or couples and we would definitely stay again.
2023 年 11 月に 1 泊滞在
Janipsyからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for your review. We are very glad you enjoyed your stay.

8/10 (良い)

Paul and Briana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2023 年 11 月 19 日)
Thanks a million for taking the time to rate your stay at the Hill Country resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

6/10 (普通)

Jennifer

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
TIMESHARE PROPERTY
This is a TIMESHARE property!! We did not know that it was a timeshare property until we checked in and wouldn't be given our room keys until we listened to their speech about timeshares. We were in town for a wedding, not to hear a timeshare speech. There is no direct number to reach the front desk/office, so when you have a problem or a question about the room, you had to drive to the office. The room was cleanish except for the spiders in the corners of the room, the sheets were scratchy and the coffee pot didn't work. The property was maintained well and they had alot of amenities. No late checkouts were "available" even though they have 55 buildings of apartments and we checked out on a Sunday.
2023 年 11 月に 2 泊滞在
Holiday Inn Club Vacations, Incorporatedからの返信 (投稿日 : 2023 年 11 月 15 日)
Thank you for letting us know about your experience with us at Hill Country Resort. We appreciate your comments and this rating and hope you’ll be back to see us again.

10/10 (非常に良い)

Lori

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for staying at Hill Country Resort!

10/10 (非常に良い)

Jerri

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic hill country getaway!
Our stay at this property was great! We were in the San Marcos/Wimberley area for a girls trip and we chose this property because it was centrally located to our planned activities. We had a 2 bedroom unit with king beds in both rooms. The beds and linens were super comfy and the kitchen had everything in it that we needed for our stay. The pool and hot tub area were nice and there are some nice amenities like putt putt golf and a game room. The property itself is sprawling and spread out so you may need to drive to some areas on the property depending upon where your room is. It is not directly on the lake and has no water access, but the sourrounding area and roads have amazing views. There isn't much in the area close by the property but it is very centrally located to some great activities like hiking, ziplining and local breweries within a short scenic drive. We would definitely stay at this property again. You do need to be aware though when booking that this is a timeshare resort property and if you stay more than 1 night you will have to go to the timshare desk to pick up your keys which involves listening to some info and slows down your check in a bit.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for staying at Hill Country Resort, we are glad you had a great time..