Cannon Fort

We loved our stay at Lavender Central! The staff was very friendly and helpful. The room was decorated the bed beautifully with towel swans and roses for our anniversary.Amenities provided everyday included two bottles of water and for the bathroom—shampoo, body wash, q tips, razor, shower cap, and toothbrushes. House keeping promptly clean our rooms every morning. The room was very quiet—couldn’t believe we were in the midst of the bustling Old Quarter at bedtime. We only took advantage of the breakfast the last morning and it was delicious. The hotel was located perfectly for walking around and seeing many things Hanoi has to offer. Perfect stay for a couple!

My overall experience with Tirant Hotel at Hanoi Old Quarter was exceptional. Just to name a few areas they have impressed me: 1) I was seated comfortably, served a drink and skewer of fruits while the front desk processed my check in. The front desk staff then explained everything I needed to know professionally. Full marks for first impression! 2) Meticulous housekeeping with no visible dust and everything I needed in place. All amenities were well maintained. 3) Breakfast with wide variety of food excellent in both taste and presentation. 4) The warm and attentive service by the hotel’s staff made my experience perfect. Their F&B Manager even got me a cup of ginger tea when he saw me sneezing on my first morning there. I doubt you can find such sincere and personalised service even in international five star hotels. I also wish to thank another of their front desk staff who came to my aid when a GrabBike rider tried cheating me. He handled the situation skilfully and made that rider back off. Tirant Hotel is definitely great value for money, highly recommended for every visitor to Hanoi!