We were 2 families with children aged, 11, 12, 15, 16 and 23. Overall, we really enjoyed our stay and here are the pros and cons of the house. This was our second visit to the Banff area.Pro: Fantastic location, The pictures represent the house well, everyone had their own space and bathrooms which was fantastic, Laundry on site is a huge plus as is the grill (although we didn’t use it). Communication prior to arrival was fantastic. Cons: There is not enough silverware for a large group of people. There are literally these tiny little baby spoons or extremely large serving spoons. There are no large cooking pots, no stock pots, etc. Prior to check in, I asked if there was a crockpot on site and was told there was. Upon arrival, no crockpot. The TV in the basement was cracked and broken, A lot of the other reviews about minor repair issues are still present. Communication post visit, ghosted. We think we left an article of clothing behind and we can not get a response from the host. This is disappointing.Again, all of these cons didn’t break the trip and we really enjoyed our stay at the house and would stay again, but for the nightly price you are paying I feel like sending a handyman through to correct the minor issues would be beneficial. No the wiggly handle on the refrigerator wasn’t a big deal and we made due with the lack of silverware and glassware, but these items can be corrected with a quick trip to the store.