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DoubleTree by Hilton Caracol Canela

4.0 star property
Hotel in Canela with a 24-hour fitness center and free breakfast

Choose dates to view prices

A free breakfast buffet, a garden, and laundry facilities are just a few of the amenities provided at DoubleTree by Hilton Caracol Canela. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a 24-hour gym and a restaurant.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
The current price is ￥12,921
￥14,639 total
includes taxes & fees
Feb 10 - Feb 11

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, City View

In-room safe, free WiFi, bed sheets

Standard Double Room, City View

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Mini-fridge
LED TV
Separate bedroom
Hair dryer
Private bathroom
Espresso maker
Cable channels
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Mini-fridge
LED TV
Separate bedroom
Hair dryer
Private bathroom
Espresso maker
Cable channels
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

In-room safe, free WiFi, bed sheets

Deluxe Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Exclusive Double Room, City View

In-room safe, free WiFi, bed sheets

Exclusive Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, City View

In-room safe, free WiFi, bed sheets

Luxury Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, City View

In-room safe, free WiFi, bed sheets

Presidential Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

In-room safe, free WiFi, bed sheets

Premium Double Room, City View

Highlights

Air conditioning
Mini-fridge
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Vila Suzana, a neighborhood in Canela, is home to DoubleTree by Hilton Caracol Canela. Travelers who have shopping on the agenda can visit Gramado Central Avenue and Gramado Covered Street. Looking to enjoy an event or a game while in town? See what's happening at Gramado Tennis Club or Pinheirais Stadium. Visit our Canela travel guide
Map
95680-000, RS, Canela, Rua José Pedro Piva, 277

What's nearby

  • Steam World
    12 min walk - 1.0 km
  • Parque Terra Magica Florybal
    3 min drive - 1.4 km
  • Cathedral of Our Lady of Lourdes
    3 min drive - 2.6 km
  • Dreamland Wax Museum
    3 min drive - 3.0 km
  • Parque Vale Dos Dinossauros
    3 min drive - 1.7 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    95 min drive

Restaurants

  • Tri Hotel Canela
    8 min walk
  • Pappardelle
    12 min walk
  • Lá Em Casa
    11 min walk
  • Hotel Serra Nevada
    12 min walk
  • Bikers Pub
    4 min walk

About this property

DoubleTree by Hilton Caracol Canela

Upscale hotel near Gramado Central Avenue
At DoubleTree by Hilton Caracol Canela, you can look forward to a free breakfast buffet, a garden, and laundry facilities. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • Self parking (surcharge), concierge services, and a 24-hour front desk
  • An elevator and smoke-free premises
Room features
All 105 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • LED TVs with cable channels
  • Mini fridges and daily housekeeping

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The price is ￥8,917
￥9,359 total
includes taxes & fees
Feb 19 - Feb 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 45.734.841/0001-60

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

Frequently asked questions

Is DoubleTree by Hilton Caracol Canela pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Caracol Canela?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Caracol Canela on Feb 10, 2026 start from ￥12,921, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for BRL 35 per night.

What time is check-in at DoubleTree by Hilton Caracol Canela?

Check-in begins at 2:00 PM.

What time is check-out at DoubleTree by Hilton Caracol Canela?

Check-out is at noon.

Where is DoubleTree by Hilton Caracol Canela located?

Located in Vila Suzana, this hotel is within 1 mi (2 km) of Canela Automobile Museum, Steam World, and Roda Canela. Stone House Theater and Space Adventure Canela are also within 1 mi (2 km).

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Reviews

DoubleTree by Hilton Caracol Canela Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 117 out of 122 reviews
Rating 8 - Good. 3 out of 122 reviews
Rating 6 - Okay. 2 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

Reviews

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, muito limpo, equipe super atenciosa! Água disponível no corredor do quarto! E o cookie de cortesia é maravilhoso! O jantar nota 10!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, amenities
Tudo muito bom!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities
Tudo excelente
Stayed 1 night in Nov 2025

10/10 Excellent

TARCIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo com espaços amplos. Localização em área tranquila e próximo dos principais pontos de Gramado e Canela.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcílio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto amplo e limpo. Serviço excelente do staff. Café da manhã sensacional e variado, contando ainda com opções a la carte. Eggs Benedict’s e avocado toast fizeram sucesso! Garçons muito educados e sempre prestativos. Pessoal da recepção nota 10.
Stayed 5 nights in Oct 2025

10/10 Excellent

Luiz Artur

Liked: Cleanliness, staff & service, amenities
Desde a chegada com a recepção do pessoal, aos corredores e quarto com perfume. Quarto espaçoso e muito bem decorado. Áreas comuns do hotel também muito bem decoradas de ótimo bom gosto.
Stayed 2 nights in Oct 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente… novo, limpo, organizado 👏👏👏 com certeza retornaremos.
Stayed 1 night in Oct 2025

10/10 Excellent

João Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualidade exemplares em todos os detalhes. O café da manhã, equipe (recepção, restaurante, limpeza, manutenção), jantar e acabamento nos agradou muito.
Stayed 5 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável, tudo muito limpo e enxoval novo e perfumado. Café da manhã maravilhoso. Equipe gentil e acolhedora. Amamos passar seis dias nesse hotel.
Stayed 6 nights in Oct 2025

6/10 Okay

Jose Luis

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A Limpeza do quarto, banheiro são ruins e a arrumação da cama é péssima !!!
Stayed 3 nights in Oct 2025

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super novo, tudo funcionando muito bem com excelente atendimento
Stayed 2 nights in Oct 2025

10/10 Excellent

fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com boa localização para quem está de carro, com boas instalações, excelente roupa de cama/banho e atendimento impecável. Padrão Hilton...voltarei.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

A estadia foi maravilhosa, o hotel é perfeito!!! Padrão da rede é sensacional, conforto, limpeza, chuveiro maravilhoso. Padrao hotel 5 estrelas. Hilton nunca decepciona!
Stayed 4 nights in Sep 2025

10/10 Excellent

Matheus A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores opções atualmente na região!

Hotel novo, moderno, staff muito atenciosos e prestativos, quartos amplos, café da manhã excelente e ótima localização!
Stayed 1 night in Sep 2025

10/10 Excellent

Thaysa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, bonito. Muito limpo, atendimento maravilhoso e o melhor café da manhã de Canela! Adorei
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcelo Koiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente opção em Canela e Gramado ! Hotel novo é super confortável ! Café da manhã gourmet ! Recepção com atendimento impecável ! Quartos super confortáveis
Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel

Muito bom! Faltando só a piscina ficar pronta.
Stayed 1 night in Aug 2025

10/10 Excellent

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo ! Quarto espaçoso, limpo e silencioso.
Stayed 1 night in Jul 2025

10/10 Excellent

Enedina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, café da manhã excelente e equipe muito simpática. Localização muito boa e prática para quem quer estar perto do centro de Canela.
Stayed 1 night in Aug 2025

10/10 Excellent

MAURICIO HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento de toda equipe, desde a chegada até ao check-out. Ótimo café da manhã, completo com diversas opções de salgados e doces. Simpatia de toda equipe, hotel novo e moderno.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradecimento

Tudo maravilhoso, só um detalhe que eu gostaria de observar para ver se tem com melhorar seria a luz no ar condicionado eu não consegui apagar, e é uma luz bem forte, por se tratar de um aparelho novo, mas não achei a função no controle. Não consegui usar(no caso ele esquenta também) pois o quarto ficou muito claro. Mas o restante foi tudo maravilhoso, os colaboradores são muito simpáticos e atenciosos, além do bônus do Cookie de brinde.
Stayed 6 nights in Jul 2025