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Hotel Helen

3.0 star property
Travelers find a peaceful retreat in the middle of the city, where sunny terraces offer beautiful urban views and a break from busy streets

Choose dates to view prices

Hotel Helen in the shopping district offers a welcome respite. Enjoy a breakfast buffet, stunning city views from the terrace, and a quiet garden. Free WiFi, laundry facilities, and luggage storage ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is ￥10,534
￥11,692 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 17-621

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Helen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helen?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Helen on May 24, 2026 start from ￥10,534, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Helen?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Helen?

Check-out is at noon.

Where is Hotel Helen located?

Located in the heart of Çanakkale, this hotel is steps from Canakkale Clock Tower, Canakkale Kordon, and Çanakkale Pot. Barlar Sokağı and Trojan Horse are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

9.6

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 61 out of 138 reviews
Rating 8 - Good. 42 out of 138 reviews
Rating 6 - Okay. 20 out of 138 reviews
Rating 4 - Poor. 9 out of 138 reviews
Rating 2 - Terrible. 6 out of 138 reviews

Reviews

Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel provided us with a very comfortable stopover as we were travelling from Istanbul to Ayvalik. Huge choice of food for breakfast and the hotel was brilliantly located close to restaurants and the famous horse from the film Troy.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for the second time; it’s been renovated since the first time, the service is great, and we enjoyed the breakfast buffet.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Alois

Liked: Cleanliness, staff & service, property conditions & facilities
Really good!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Nedelina

Disliked: Amenities, property conditions & facilities
The rooms are small and cramped. The staff is relatively helpful. Cleanliness is about 8 out of 10 – there’s room for improvement. There's a bar/club in the backyard that gets very noisy until late at night. The rooms have no sound insulation, so you can hear everything. The only good thing was the location – within walking distance to everything. Breakfast is available, but nothing special.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Ghassan

Liked: Cleanliness, property conditions & facilities

Good location but poor services

The location is good however the internet connection is weak inside the room and the tv screen is small and in B&W. The staff in the hotel couldn't provide a tourist map of the area.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, and great parking. Very good.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 3-star Hotel

An excellent 3 star hotel right in the center of Canakkale. Spacious room with comfy bed. Nice view of the Dardanelles. Very good breakfast with excellent service.
Stayed 3 nights in Mar 2023
Verified

4/10 Poor

Akira

Disliked: Staff & service
What I asked the staff to do was not carried out honestly.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Korhan Can

Liked: Cleanliness, staff & service, amenities
Yatak ve yastiklar cok rahat değil odaya bir ufak şişe su konmamasi hoş değil
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YAVUZ

Liked: Cleanliness, staff & service, amenities
Oda temizdi, personel ilgiliydi.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tuna

Liked: Cleanliness, staff & service, amenities
Temiz, merkezi, düzenli
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Huri

Disliked: Cleanliness, amenities, property conditions & facilities
Für eine Nacht noch akzeptabel, aber für länger nicht. Alles wirkt sehr abgenutzt und schäbig.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çanakkale Boğazu yüzme yarışı

Klima ilgili sorun yaşadık, hemen yardımcı oldular, oda değişikliği teklif ettiler, personel çok kibar ve yardımcı. Yüzme yarışına geldik, normalde kahvaltı 7 de, biz sporcular için 6:30 da servis açtılar. Lokasyon mükemmel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel bir konaklama

Otel çok merkezi bir lokasyonda, kordon, deniz müzesi, aynalı çarşı yürüme mesafesinde. Bozcaada için liman ve şehitlik gezileri için tur firmaları da yürüme mesafesinde. Park yeri mevcut. Kahvaltı ortalama. Otel eski ama temiz ve düzenli. Çalışanlar yardım sever ve güler yüzlü. Otel genel olarak tam bir f/p oteli ve tekrar geldiğimde yeniden kalırım.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum olarak çok iyi bir yerde .temizlik iyiydi
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

Gamze

Disliked: Cleanliness, staff & service, property conditions & facilities
Otelin yeri çok merkezi, odalar daha bakımlı ve temiz olabilir. Yatak rahattı.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kolay check-in, temiz ve konforlu oda, yardım sever çalışanlar. Teşekkür ederiz.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Zerrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu tam merkezde,temiz ve konforlu personeller ilgili memnun kaldık.Tavsiye ederim.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Städtetrip Paar aus Deutschland

Das Hotel lag sehr central und trotzdem sehr ruhig . Das Zimmer sowie Hotel und Umgebung waren sehr sauber . Wir waren sofort in der Stadt das wir alle Sehenswürdigkeiten zu Fuss erreichen konnten . Das Personal war sehr hilfsbereit und Freundlich. Wir waren mit dem Pkw unterwegs , Parken am Hoteleigenen Parkplatz möglich, es ist ein Großer überwachter Parkplatz . Frühstück war sehr reichhaltig und gut . Das Hotel würden wir mit gutem gewissen weiterempfehlen .
Stayed 1 night in Mar 2025
Verified

8/10 Good

Eray

Liked: Cleanliness, staff & service, property conditions & facilities
Goede schone hotel aardig personeel
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Ayse Selin

Liked: Cleanliness

Temiz ve merkeze yakın

Otel mekeze 1 dk yürüme mesafesi yeri harika. Odadaki banyoda yoğun küf kokusu var ve duş çevresi temiz ama bakımsız. Onun dışında bir olumsuzluk görmedik tavsiye ederiz
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel helen

Oteli begendik temizdi kahvalti oldukca cesit boldu feribota yakin oldugu halde ses hic odaya gelmiyordu camlar ses gecirmiyordu bu da guzel bir ayrintiydi bizim icin
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

BERRIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerçekten çok memnun kaldık. Kahvaltısı nefisti. Oda temizliği gayet iyi, müşteri hizmetleri ve ilgi yeterli. Tekrar Çanakkaleye gidecek olsam tercihim aynı otel olur. Şehir merkezinde ve iskeleye, eğlence merkezine bu kadar yakın başka bir yer düşünemiyorum. Teşekkür ederiz…
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Abdullah Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merkezi ve Hizmeti Kaliteli

Açık büfe kahvaltı yeterliydi, temizlik talebe istinaden ve günlük olarak vardı. Nevresimler her gün değişiyor, havlular vs. Dolap içi sular yenileniyordu. Manzara ve konum mükemmel
Manzara/Teras
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nel complesso tutto bene. Magari un po’ di attenzione maggiore sulla pulizia del bagno e della doccia che presenta qualche macchia di muffa facilmente trattabile con semplice candeggina. La struttura ha due ristoranti e sarebbe stato carino se agli ospiti avessero accordato un po’ di sconto….. motivo per il quale abbiamo cenato altrove ….. però si sta bene e la consiglio. Sei in centro e puoi parcheggiare la moto o la macchina nel parcheggio riservato. Top per motociclisti!!!!
Stayed 1 night in Jun 2024