I really expected to stay from the modern hotel’s picture on Hotels.com.
But, only reception building is modern & new. The guest rooms building is dated. It’s clean enough and comfortable, but I feel disappointed.
Jacuzzi & heated pool are good. The air conditioner is really loud during the night, so we switched it off.
Takako
2022 年 3 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
マフィンやベーグル、ワッフル、卵料理、ヨーグルト、フルーツなどの朝食が付いていてよかったです。
宿泊されたお客様
2018 年 6 月に 2 泊滞在
10/10 (非常に良い)
Regina
2024 年 5 月 14 日
Regina
2024 年 4 月に 2 泊滞在
8/10 (良い)
Mark、Valley Springs
カップルで旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived at 3:00 PM (check in was at 4) we were told that our room was ready and completed the full check in process. However, they would not give us a room key until 4 unless we agreed to a $50 charge. I told them to pound sand.
Not a nice way to run a business. Over the years, we have stayed at various Best Western properties more than 50 times.
Mark
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Yan
家族旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well maintained property. Breakfast, swimming pool and hot tub. Good location
Yan
2024 年 5 月に 3 泊滞在
8/10 (良い)
Marco、Gabriola
カップルで旅行
2024 年 4 月 29 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Overall experience was good. However, we ended up coming early and enquired about an early check-in fully recognizing that normal check-in time was 4:00pm. However the desk clerk informed us that there would be a $50 early check-in fee. My wife and I have done a significant amount of travel and never once were asked to pay for early check-in. This left a sour taste in our mouths and was petty to say the least. Another way we interpreted this silly request. Need to check if the room is ready and yes you can check in early if you pay. If not, the room may still be ready but you can't come in until 4:00pm. Not good customer service in our opinion and for that reason we won't be staying there ever again.
Marco
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Evelyn
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Evelyn
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
David
カップルで旅行
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awfully noisy room in a great hotel. We could NOT SLEEP 4 out of the 7 nights due to all sort of noises including boiler-like and water-dripping noise which felt like absolute torture. The staff looked into it 2 or 3 times during our stay but somewhat the noises came back. The room number is 110
Other than the distrubing noises, the staff is very friendly and helpful, and the facilities are great with a heated jacuzzi and pool, and a small functioning gym. Location is great too in a lovely town