サンタ・モニカ ホテル

「Buena ubicación y atención」

「La habitación y el lugar estaba muy limpio, el único inconveniente fue con la ducha que no drenaba el agua y la solución no fue oportuna. Necesitan revisar mejor la habitación y su funcionamiento antes de que los huéspedes se encuentren con estos inconvenientes. No pudimos usar la ducha más de una vez. Y no nos cambiaron de habitación. Nos tocó esperar al siguiente día para pedir que nos cambiaran para podernos bañar. El servicio al cliente fue amable pero nada eficiente.」

「Excellent services 」

「Everyone here was nice, but I'm surprised the hostel had such high ratings, it wasn't social, even on a Saturday night, the lockers weren't big enough to fit any backpackers bags inside, and the dorms seemed unfinished, if you had a bottom bunk you would have been totally fine with privacy curtains and such but the top bunks were like a death trap, it was more like a mattress was put on top of a four poster bed than an actual bunk bed. Honestly I just ended up sleeping on the sofa, the breakfast...

「Buen Hotel, buena atención recomendado.」

「We got a room with a hot tub and we got to enjoy that. The room is clean and big. The breakfast had so many good options, both local breakfast and American breakfast. The hotel was close to a few local restaurants, so we were able to walk and go enjoy some of the local food. Parking was available on site, which was convenient. The front desk was very helpful and able to assist us using Google Translate. The room had an iron which was important to us. They don't have face / wash cloths, so they...

「Great staff, very clean, good location」

「Segunda vez que me quedo en este hotel, muy buena ubicación, limpieza y atención del personal. Quedan varios restaurantes en las áreas adyacentes.」

「Very quick and pleasant location」

「There are numerous Sercotel properties in Colombia,last year I stayed in Bogota Plaza Summit then really satisfied with its quality. But compared to Bogota Plaza,Torre de Cali was tortally dissapointed and I will NOT recommend anybody to stay this place. My room was premier room on 11th floor,announced as the best category of this hotel,but it was nasty old space and hot shower frequently unavailable. Also I was so frustrated with slow elevators,poor breakfast,and more than anything,rude...

「Good staff」