朝食 (コンチネンタル ブレックファスト)、毎日提供 (無料)

スーパー 8 バイ ウィンダム カルガリー / エアポートの口コミ

2 out of 5
スーパー 8 バイ ウィンダム カルガリー / エアポート
3030 Barlow Tr NE, 1/4 Mile N of Trans Canada, Calgary, AB

口コミ

7.2

良い

評価 10 - 1003 件の口コミ中 316 件が非常に良い" "
評価 8 - 1003 件の口コミ中 296 件が良い" "
評価 6 - 1003 件の口コミ中 164 件が普通" "
評価 4 - 1003 件の口コミ中 114 件が不満" "
評価 2 - 1003 件の口コミ中 113 件が非常に不満" "

7.4/10

清潔度

7.8/10

スタッフとサービス

6.8/10

設備とサービス

7.0/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Ameeta

家族旅行
良かった点 : 施設のコンディションと設備
Great welcome at the reception , big and clean room
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sydney

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were very friendly. Room was clean aside from an old stain on the wall next to the door. Convenient location with restaurants and convenience stores nearby. Would definitely stay again
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 23 日)
Valued Guest,Thank you so much for such a wonderful review you have of our hotel and of our staff. We are so glad to know that you had a great time with us and thank you so much for giving us a chance to prove to you how much we value your business. We do hope that you’ll get to visit us again soon.

8/10 (良い)

Adnan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Late checking in and check out.
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 23 日)
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

6/10 (普通)

Abezyl

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Room smells moldy, we could hear the other tenants upstairs,the water coming out of the shower is not full (the rest doesn't go up of the shower.
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 23 日)
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. However, we did not hear about the issues while you were staying, we would have been more than happy to fix the issue if any. We would love for you to stay with us again and give us the chance to improve upon your stay.

8/10 (良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Seems clean and reasonable price
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 23 日)
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

10/10 (非常に良い)

Davinder

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was convenient for me
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 16 日)
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

6/10 (普通)

Xyleera

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Room was good, confortbale, clean etc. Breakfast was a major let down though... all yhat was available: Toast, muffins, donuts, gard boiled egg, yogurt. There was instant Oatmeal, however there was no water and the juice machine was broken. You had to ask the front desk to come turn the water on, under the sink, to access water, they said because it was leaking... but there was no one there the whole time, so most people just didnt get any breakfast.
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 16 日)
Valued Guest,Thank you so much for taking the time for sending us your feedback. I am glad that rooms were comfortable and clean and you enjoyed the stay. Noted your feedback about the breakfast, however we would like to apprise you that, Super 8 being a budget hotel, you must have found the breakfast option very limited. We will definitely look into the feedback about the juice machine, as we did not receive any complaints about it. We appreciate that you chose to stay with us during your trip and hope you will give us the opportunity to better serve you in the future.

6/10 (普通)

Justin

出張
良かった点 : スタッフとサービス、設備とサービス
A little rundown but not bad for work purposes. Suited my needs, a likttle out of the way for a family vaactuoj if you were in town for that
2024 年 5 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 16 日)
Valued Guest,Thank you so much for taking the time for sharing your feedback. Glad the hotel services suited your needs, we would love to know more in detail about the feedback, to address the issue in a better manner. I would like to thank you for sharing your thoughts and hope to see you in future with superior stay!

10/10 (非常に良い)

Melody

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The service
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 16 日)
Valued Guest,Thank you so much for taking the time to send us your feedback. We are delighted that you enjoyed your stay with us. We appreciate your stay and look forward to your next visit.

8/10 (良い)

Suleiman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was good but staff were excellent.
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 8 日)
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

6/10 (普通)

scott、ottawa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok pkace cleen in bedroom
2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 8 日)
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

8/10 (良い)

Susan

2024 年 5 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 6 日)
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

10/10 (非常に良い)

Pauline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The desk attendant was very friendly and personable.
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 6 日)
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

6/10 (普通)

Shivani

グループ旅行
良かった点 : 設備とサービス
気になった点 : 清潔度
Check-in was quick and the gentleman was very helpful.The only thing i like to mention was the towels in the room were all damaged and have holes. When informed this to the night person and the morning staff they mentioned that yes there are some damaged towels as we are fully booked that’s why.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 2 日)
Valued Guest,I apologize, that your experience did not meet your expectations. We make it a practice to share all our guest’s comments with our team. It is through comments such as yours that we work to help improve guests' experiences. I thank you for your stay and hope to see you in future!

10/10 (非常に良い)

Samantha

2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 16 日)
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

10/10 (非常に良い)

Davinder

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

10/10 (非常に良い)

JASPAL

良かった点 : 清潔度、設備とサービス
Good
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,Thank you so much for taking the time for sending us your feedback. I am glad that everything was to your satisfaction. We are always happy to provide quality service and rooms and strive to make each guest's stay memorable. We look forward to see you again soon!

6/10 (普通)

Deborah

家族旅行
気になった点 : 清潔度
ok for what you pay. It was not very clean. I kept finding hair in the pillows and blankets. The sink would leak and there was a used toilet paper roll. The staff was friendly and the stay came with free breakfast. There was a variety of channels to pick on the tv which was nice. Very close to some good restaurants.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,I apologize, that your experience did not meet your expectations. We make it a practice to share all our guest’s comments with our team. It is through comments such as yours that we work to help improve guests' experiences. I thank you for your stay and hope to see you in future!

8/10 (良い)

Egor

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Overall stay is ok for one night. Definitely some TLC needed. Someone hairs in the bathroom, beetle on the counter. Breakfast variety might be better.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,Thank you so much for taking the time to send us your feedback. We are delighted that you enjoyed your stay with us. We appreciate your stay and look forward to your next visit.

10/10 (非常に良い)

Darrel W.

2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 5 月 8 日)
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

10/10 (非常に良い)

Aaron

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front check in staff are always so nice and helpful.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 18 日)
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

8/10 (良い)

Paul

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Super 8 is very close to the Peter Lougheed Hospital which made it very handy.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 18 日)
Valued Guest,Thank you for your feedback which is greatly appreciated. We are delighted that your enjoyed our convenient location, clean rooms and our friendly and polite staff. Customer service is one thing we pride ourselves on. We hope that we see you again very soon!

8/10 (良い)

Heather

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awkward to get to off of the main road. When we hung the sign indicating we were resting up for our journey, the cleaning staff still entered our room to change things up. Not ok. Then the next day it was fine too but then the needs weren’t made! Like half a job. Not impressed. Otherwise clean and quiet.
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 18 日)
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

8/10 (良い)

Zoe De

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 15 日)
Valued Guest,Thank you so much for such a wonderful review you have of our hotel and of our staff. We are so glad to know that you had a great time with us and thank you so much for giving us a chance to prove to you how much we value your business. We do hope that you’ll get to visit us again soon.

8/10 (良い)

Honey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice staff. clean, good big room. We have a very good price so it is woth it.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 15 日)
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A good deal and pleasant staff
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 15 日)
Valued Guest,Thank you for providing us with insight to your recent stay at our hotel. We are glad to hear you enjoyed your stay with us. We always do our best to accommodate any request, big or small, to ensure that our guests are content. We thank you for choosing our hotel and look forward to your return.

8/10 (良い)

Joselin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 13 日)
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

10/10 (非常に良い)

chris hill

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy and close to airport
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 13 日)
Valued Guest,Thank you for your feedback which is greatly appreciated. We are delighted that your enjoyed our convenient location, clean rooms and our friendly and polite staff. Customer service is one thing we pride ourselves on. We hope that we see you again very soon!

4/10 (不満)

Kayli

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Somewhat of a frustrating stay. I called many months ahead of our scheduled check in date to ask about the details regarding the airport shuttle as it is supposed to be included. They reassured me to just give them a call when we arrive at the airport and the shuttle would pick us up. I was also advised to book the shuttle for pickup when checking in and there’s no need to prebook. Turns out the shuttle actually costs $10 per room for airport pick up. Only drop off is included, this was never mentioned. Then when checking in, the shuttle time we needed for pickup was completely full and the shuttle only comes once every hour. It’s a 15 minute drive to the airport. We ended up getting an Uber. Check in was also confusing, we booked 2 rooms under one reservation and on arrival were told there was only one room booked although my confirmation email said 2 rooms. It took about 20mins and some investigating to find the other room booking.. not sure if that is a hotel or Expedia problem but either way it added to our frustrations. Location was great, walking distance to Earls and Joey, convenience store right beside. Staff were super nice and welcoming. More clarity on the shuttle would have been better as we specifically booked this hotel for that reason.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 13 日)
Valued Guest,I apologize for any inconvenience during your recent visit at our hotel. We strive for excellence in guest satisfaction and are sorry that your experience fell short of that standard due to booking through Expedia had a different name than you were assuming. We would love for you to stay with us again and give us the chance to improve upon your stay.

8/10 (良い)

Shawn、winnipeg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 13 日)
Valued Guest,Thank you for sending us your feedback. Your response will help us to make improvements to create an enjoyable experience for each of our guests. We thank you for your stay and hope to see you in future!

10/10 (非常に良い)

Jesse

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Key card system is dated.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 12 日)
Valued Guest,Thank you for providing us with insight to your recent stay at our hotel. We are glad to hear you enjoyed your stay with us. We always do our best to accommodate any request, big or small, to ensure that our guests are content. We thank you for choosing our hotel and look forward to your return.

10/10 (非常に良い)

Surendra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good place
2024 年 4 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 12 日)
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

2/10 (非常に不満)

Nikhil

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Although we booked this place in hustle to stay overnight in Calgary, the facility in the room was terrible. First of all - the air-con makes an incredible amount of noise that led us to wake up abruptly in the middle of the night. Second, the bed mattress had dirt mites that gave us terrible sinus and eye allergy in the morning when we woke up. My husband had bloody nose and extremely red eye. The sink had terrible smell, and the water was heavily treated with chlorine. The room was ok - but the noise from upstairs and sideways was incredibly loud. Sometimes we would hear people’s heavy tread or sometimes noises of water droplets or minor banging. Overall, we didn’t like our stay in that hotel, and would not book Super 8 ever (even if it says been managed by Wyndham). The guys at the reception were helpful in possible way, though! So a four star for the service at the reception.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. We have corrected the issues you noted and hope that you will give us another try when you next visit our area.

6/10 (普通)

Kamal

気になった点 : スタッフとサービス、施設のコンディションと設備
Ok
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 8 日)
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

8/10 (良い)

George

良かった点 : 清潔度、スタッフとサービス
Clean and comfortable
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 8 日)
Valued Guest,We are happy that we rose above your expectations of our brand. We try to stand out, and from your review, it sounds like we succeeded. Please let us know when you ever stay with us again, and we will hand pick a quiet room, away from traffic!

10/10 (非常に良い)

Holly

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Shiraz was lovely and welcoming!! He was so helpful !!
2024 年 4 月に 1 泊滞在
Guest servicesからの返信 (投稿日 : 2024 年 4 月 8 日)
Valued Guest,Thank you for your feedback which is greatly appreciated. We are delighted that your enjoyed our convenient location, clean rooms and our friendly and polite staff. Customer service is one thing we pride ourselves on. We hope that we see you again very soon!

4/10 (不満)

Shari

家族旅行
Staff very noisy in the lobby. Did quiet down when we complained. However they tried to blame it on other guests.
2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 5 日)
Valued Guest,I apologize, that your experience did not meet your expectations. We make it a practice to share all our guest’s comments with our team. If you could give us more details about your experience which will help us to serve our guest better. I thank you for your stay and hope to see you in future!

4/10 (不満)

John

2024 年 3 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. We have corrected the issues you noted and hope that you will give us another try when you next visit our area.

2/10 (非常に不満)

Matthew

2024 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,I appreciate your feedback and am truly sorry you had this experience at our property. I can assure you this is not the normal experience that our guests encounter. I apologize for any inconvenience this may have caused.

2/10 (非常に不満)

ghulam

2024 年 3 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. We have corrected the issues you noted and hope that you will give us another try when you next visit our area.

8/10 (良い)

Noel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Valued Guest,Thank you for sending us your feedback. Your response will help us to make improvements to create an enjoyable experience for each of our guests. We thank you for your stay and hope to see you in future!

6/10 (普通)

Sonia

カップルで旅行, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Too slippery at front door due to snow
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Guest,Thank you for your feedback. Such reviews are really important to us to understand the guest experience. We will take this as positive feedback. We hope you give us another chance to serve you.

8/10 (良い)

ASHISH、EDMONTON

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Valued Guest,Thank you for providing us with insight to your recent stay at our hotel. We are glad to hear you enjoyed your stay with us. We always do our best to accommodate any request, big or small, to ensure that our guests are content. We thank you for choosing our hotel and look forward to your return.

4/10 (不満)

John

家族旅行
2024 年 3 月に 2 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Valued Guest,I apologize, that your experience did not meet your expectations. We make it a practice to share all our guest’s comments with our team. If you could give us more details about your experience which will help us to serve our guest better. I thank you for your stay and hope to see you in future!

10/10 (非常に良い)

everardo

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place
2024 年 3 月に 6 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 31 日)
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

10/10 (非常に良い)

Fatima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bon
2024 年 3 月に 6 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 4 日)
Valued Guest,Thank you so much for taking the time for sending us your feedback. I am glad that everything was to your satisfaction. We are always happy to provide quality service and rooms and strive to make each guest's stay memorable. We look forward to see you again soon!

2/10 (非常に不満)

Jocelyn

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked on the Expedia app and were charged a $100 damage deposit upon checking in at the hotel. We were told we would receive a refund the next day, but when we checked out, the lady informed us that it would take 5-7 business days to process the refund, which is not ideal since I live a 4-5 hour drive from Edmonton.
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 30 日)
Hello,Upon check out we release the amount immediately as its only the authorization and not a purchase. It takes 5 to 7 business days for the bank to update on your card. in case you have any further query, please do not hesitate to connect.

10/10 (非常に良い)

Qingyang

2024 年 3 月に 3 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 4 月 24 日)
Valued Guest,We are pleased to hear you had an enjoyable stay with us on your recent trip. I will make sure that I share your review with my staff. We thank you for taking time out to write us a few lines and thank you for your business. We hope to see you again soon.

6/10 (普通)

John

良かった点 : スタッフとサービス、設備とサービス
The hotel was clean, well kept. Larger group in room-suite next door that was fairly noisy until close to midnight.
2024 年 3 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2024 年 3 月 30 日)
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. We have corrected the issues you noted and hope that you will give us another try when you next visit our area.