宿泊者限定の口コミ
2/10 (非常に不満)
Francesco
2025 年 1 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were given a tiny room without windows , when we booked we were supposed to be in king size bed and descent room and a good hotel , the bathroom was very very dirty , smelly, stinky more or less stuck to the bed …
The room was with no ventilation , the staff took 10 to 15 minutes to clean the room when we arrived . No choice was given to us for another room . So we were obliged to find another place ( other hotel to stay ) which was more convenient for us .
So we had to spend more money for 7nights in other hotel in the same area .
PS : we send you an invoice of the hotel we stayed in and the pictures of the hotel offered from you guys .
Can we have the refund of the bill we paid .
Thank you.
Francesco
2024 年 12 月に 7 泊滞在