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コンコルド ホテル ドッキの口コミ

3 out of 5
コンコルド ホテル ドッキ
146 Tahrir Street, Giza

口コミ

5.6
評価 10 - 47 件の口コミ中 5 件が非常に良い" "
評価 8 - 47 件の口コミ中 12 件が良い" "
評価 6 - 47 件の口コミ中 8 件が普通" "
評価 4 - 47 件の口コミ中 10 件が不満" "
評価 2 - 47 件の口コミ中 12 件が非常に不満" "

5.4/10

清潔度

6.4/10

スタッフとサービス

4.0/10

設備とサービス

4.8/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
まあまあ
一点、wifiがつながりにくく結局自分の借りたルーターを使ってました。これ以外は、清潔でとても良い。同じ価格帯のホテルの中でいちばんかも。
2019 年 8 月に 4 泊滞在
Hotel Manager からの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Guest, Thank you for your postive feedback & we are glad you enjoyed your stay at our Hotel. We are looking forward to welcoming you again at our Hotel. Best Regards, Hotel Manager

6/10 (普通)

Satoshi、Japan

気になった点 : 清潔度、施設のコンディションと設備
観光するのに立地が良い。満足度は宿泊時の価格次第。
ガラー広場近く。周辺にスーパー、レストラン等あり便利。 ホテルの入口は小さな看板が出ているだけで分かりにくい。 （※写真にあるホテル前の横長で大きな看板は無い） スッタッフは親切。朝食はビュッフェだが最低限の物だけで寂しい。 設備は古く多少汚れも目立つ。シャワー水圧は弱く長髪の方は洗髪に苦労すると思う。 Wi-Fiは部屋で繋がるが非常に接続が悪い。 最低限の設備は整っている。一人旅等にはお勧め。カップルにはお勧め出来ない。 宿泊時の価格が安ければお得だと思う。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
値段の割にはよい
朝食時のウェイターの態度がよくないことを除けば、値段の割にはいいんじゃないでしょうか

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度

6/10 (普通)

宿泊されたお客様

6/10 (普通)

宿泊されたお客様

10/10 (非常に良い)

Ahmed Gomaa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
جيدة جدا
2019 年 12 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2020 年 2 月 23 日)
Dear Guest, Thank you for your positive feedback & we are looking forward in welcoming you at our Hotel again in the future. Best Regards, Hotel Management

4/10 (不満)

AYAT MOHAMED ABED ELWAHA

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Für deutsche Standards nicht empfehlenswert. Die Betten und Decken waren dreckig, das Badezimmer war dreckig und generell war alles ranzig. Wir haben nicht viel erwartet und dementsprechend dieses günstige Hotel gebucht, allerdings keine einzige Nacht dort schlafen wollen, da so ranzig.
2019 年 11 月に 9 泊滞在
Hotel Management からの返信 (投稿日 : 2019 年 12 月 9 日)
Dear Customer, We are sorry to hear about your feedback. We have given you the choice of rooms upon check in & we did upgrade you to our Executive room. We try to contact you several times the following day to get your feedback & make sure you are happy with your allocated room, but our attempts to contact you was not successful. In the future, please make sure to raise any feedback to us directly during your accommodation & for us to ensure we offer you the necessary to resolve any concerns you might have had during your stay. We are looking forward to welcoming you again to our Hotel in the future. Best Regards, Hotel Management

10/10 (非常に良い)

Yaqoub

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 4 泊滞在
Hotel Management からの返信 (投稿日 : 2019 年 10 月 22 日)
Dear Mr Yaqoub, Thank you for your positive feedback & we are glad to hear that you enjoyed your stay at our Hotel. We are looking forward to welcoming you again at our Hotel in the near future. Best Regards, Hotel Management

4/10 (不満)

Bakr

気になった点 : 清潔度、客室の快適度
يجب اعادة تقييم الفندق عاجلاً جداً
الفندق بحاجة لإعادة تصنيف .. لا يرتقي لمستوى 3 نجوم .
2019 年 9 月に 6 泊滞在
Hotel Management からの返信 (投稿日 : 2019 年 10 月 10 日)
Dear Guest, We would like to apologise for the confussion that has occured with your room upon arrival. We have tried to get in touch with you on numerous times while you were in hose to rectify the situation as a form of goodwill from our side, but unfortuantley we could not reach you back then. We hope we can welcome you again at our Hotel in the future. Best Regards, Hotel Management

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very bad service not good attitude with the person who who is in reception, dirty place, not safe
2019 年 7 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Guest, It is unfortunate to hear your feedback. We would like to highlight again that the room offered to you at check in was the correct room category you have booked with us via Orbitz. Your booking was made for 1 person while you wanted to check in 2 people into your room & have a free upgrade, which was only possible via a supplement fee. In the future & to avoid any disapointments, please make sure to book the correct room category for your stay & we are looking forward to welcoming you again at our Hotel. Best Regards, Hotel Management

2/10 (非常に不満)

Ali

気になった点 : 施設のコンディションと設備、客室の快適度
ليس فندق
الفندق سيئ جداً والسبب منكم وغادرت الفندق من اول ساعة ولم استرد فلوسي
2019 年 6 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2019 年 6 月 27 日)
Dear Mr Ali, We are sorry to hear about your complain. Can you kindly clarify more what was the main issue behind your complain ? As per our recrods, you are a No Show and never arrived to the hotel. So would be good to hear your feedback on this. Looking forward to hear from you. Best Regards, Hotel Management

4/10 (不満)

Kneg

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 3 月に 1 泊滞在

2/10 (非常に不満)

AHMAD

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 3 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Location is so good but no aircondition but so friendly staff
2018 年 12 月に 6 泊滞在
Hotel Management からの返信 (投稿日 : 2019 年 1 月 8 日)
Dear Guest, Thank you for your feedback & we hope to welcome you again in our Hotel. Regarding the Air Condition, please note that this is currently swicthed off during the winter period but will be switched back on before the summer season kicks in. Hope this did not cause much in-convience for your stay. Best Regards, Hotel Management

4/10 (不満)

Ahmed、جده

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
الفندق متهالك
هو لوكنده وليس فندق
2018 年 12 月に 2 泊滞在

2/10 (非常に不満)

Talal

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
موظف استقبال الفتره الصباحية (شاب) قليل المهنيه
الاستقبال كان طيب ولكن في اليوم الثاني كان الموظف في الاستقبال قليل المهنيه حيث كان يتصل أكثر من مره من الساعه ١١ مما سبب نوع من المناوشه
2018 年 11 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2018 年 11 月 26 日)
Dear Guest, After investigating this further for you, it appears those phone calls were made on the day of your check out from our Hotel. Please note that Check out time is at 11:00 am to allow us in getting our rooms ready for check in's at 14:00 pm. Our Receptionist was just following the standard process for your check out to ensure no late check out incidents during a very busy period. Hope this clarfies to you the situation & apologies for any in-convience this might have caused for you. Thank you, Hotel Management

10/10 (非常に良い)

宿泊されたお客様

2018 年 10 月に 5 泊滞在
Hotel Management からの返信 (投稿日 : 2018 年 11 月 26 日)
Thank you for your positive feedback & looking forward in welcoming you again at our Hotel. Best Regards, Hotel Management

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度
It was pleasant enough. Unfortunately the carpet and bathroom sink in the room was really quite filthy. The wifi connection was also poor.
2018 年 10 月に 5 泊滞在
Hotel Management からの返信 (投稿日 : 2018 年 11 月 28 日)
Dear Guest, We apologise for any in-convinience this might have caused you. Did you try changing your room with us at Reception ? and do you have your room number to assist us in investigating this further. Many Thanks, Hotel Management

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
2018 年 10 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2018 年 11 月 26 日)
Thank you for your positive feedback & looking forward in welcoming you again at our Hotel. Best Regards, Hotel Management

6/10 (普通)

Naser

気になった点 : スタッフとサービス、施設のコンディションと設備
فندق عادي جداً
2018 年 8 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Shocking
2018 年 7 月に 7 泊滞在
Hotel Management からの返信 (投稿日 : 2018 年 8 月 3 日)
Dear Guest, We are disapointed to hear about your feedback. Would you kindly be able to share some further details with us on your negative feedback or experience ? and have you tried contacting the Hotel management during your stay to share any of your complains or feedback ? We are looking forward to hear from you. Best Regards, Ahmed Moursi

6/10 (普通)

Isam、Sudan

良かった点 : スタッフとサービス
気になった点 : 清潔度
Staff working there seems professionals especially at dinnig service and reception
2018 年 7 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2018 年 7 月 24 日)
Dear Mr Issam, Thank you for your positive feedback and we are glad to hear this, We will always be looking forward to accomodate you again at our Hotel in the future. If you have any further feedback or anything you feel we need to improve on , then please do let us know, we would appreciate your valuable feedback. Best Regards, Hotel Management

8/10 (良い)

Mohamed

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 1 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2018 年 3 月 13 日)
Dear Mr Mohamed, Thank you for your positive feedback and we are looking forward to welcoming you at our Hotel again in the future. Best Regards, Hotel Management

2/10 (非常に不満)

arab voyager

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very dirty rooms and no wake up call
I asked for a wake up calll and did not get it. It was super implode me to get the call and I reminded the front desk twice. And yet no call was made, he was apologetic about it and fortunately my internal class cl woke me up on time, but if it hadn’t my trip would have been wasted to cairo. The room was pretty filthy and I was not able to take a shower because there was no hot water.
2017 年 12 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2017 年 12 月 15 日)
Dear Guest, It is unfortunate to hear about your complain, to help us investigate this further and ensure this does not occur again, can you kindly share with us the room number you stayed in ? and the date where this wake up call was arrnaged with our reception desk ? Once you share with us more details, we will be able to invetigatre this further and understand what happened on that day. Also, did you try contacting the Hotel Management for your complain during your stay ? We alwats try our best to ensure the best level of services and quality to our customers. Looking forward to hear from you. Best Regards, Mohsin Moursi Hotel Manager

8/10 (良い)

MT、London

良かった点 : 清潔度、スタッフとサービス、客室の快適度
All well for this price. Friendly staff.
Everything else is very well except terrible Wifi. Reasonable breakfast and rooms. Very friendly staff.
2017 年 10 月に 8 泊滞在
Concorde Management からの返信 (投稿日 : 2017 年 11 月 15 日)
Dear Guest, Thank you for your positive feedback and it was a pleasure to accomodate you at our Hotel. We will look into your feedback regarding the Wifi and see how we might be able to improve this. We are looking forward to having you stay at our Hotel again. Best Regards, Concorde Management

2/10 (非常に不満)

Lorely、las Vegas

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
They're told me never I pay and pay doble
Im pay whit expedia but wjen I arrive they're told me I need pay again so Im pay doble and never refoud my money.. and is terrible hote suppose to be is 3 stars but is like 1 stars... so never recomended this hotel.
2017 年 10 月に 2 泊滞在
Concorde Management からの返信 (投稿日 : 2017 年 11 月 15 日)
Dear Guest, We have checked your recrods again and your booking with us through Expedia was on Post pay model and not pre pay model. Post pay model is when you book a hotel , not pay at the time of booking and then you handle the payment to the Hotel directly upon your check in. We believe there was a mis-understanding from your side on the type of booking you have made with Expedia and thats why we would reccomend you getting in touch with Expedia if you have any further enquiries on why you paid your booking at the Hotel. We hope you will have a better experience in the future. Thank you, Concorde Management

2/10 (非常に不満)

YOUSEF ALMARSHA、ALJOUF- SAUDI ARABIA

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible experience Complete nightmare
The hotel staff did nothing to help make our stay experience nice.I was very disappointed our room was tiny, dirty and very bad smell. The fridge was dirty - No refreshment tray at all. The next morning we went to the restaurant for breakfast. The waiters ignored us until i stopped a waiter and asked for a table, no one took an order for tea/coffee so we help ourselves to breakfast . Whilst waiting in the queue for eggs, a man walked in front of us and placed his order. My son had enough of the bad attitude. he asked the chef why he took someone els's order when there was a queue????? As we had no tea/coffee,we asked manager who walked off in a huff . A few mins later a waiter came over with water and took our room number. He came back with the bill and asked for payment right a way. Waiters came to our table for payment. Needless to say we did nor finish horrible breakfast and the waiters forced us to eat or leave the place we left upset and hungry. There are management failings in this so called hotel. My advice is steer clear. The bottom line people are rude at the hotel, it is below Zero and shabby and very run down there is no option of wifi. The hotel does not provide the room with a kettle neither are the rooms clean . Infact I had to check out and move the night mare hotel

2/10 (非常に不満)

Eid、Guelph, Canada

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible hotel
I was shocked at the level of the hotel...called and emailed Expedia but no response at all, even with my Gold status with them. So frustrated at the service I got from Expedia when I booked that hotel :(
Hotel Management からの返信 (投稿日 : 2016 年 7 月 22 日)
Dear Customer, Its disappointing to hear about this un-pleasant experience. Checking our files , we have not found any complains made by you during your stay with us at the Hotel. We always encourage customers to come and speak to us when they might have any complains as we always try to assist & make efforts in solving our customers complains and ensure a pleasant stay for them. Best Regards, Hotel Management

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Over rated rooms
Bathroom and shower are horrible Tv wires along the wall Elevator very bad and unsafe
Hotel Management からの返信 (投稿日 : 2016 年 5 月 26 日)
Dear Guest, We do apologise to hear this. We are going through some renovations to many of our rooms and we will ensure that we do offer you a much better room during your future stay with us. Our Superior rooms includes a more renovated bathroom then the standard rooms. Thank you, Hotel Management

4/10 (不満)

Rashid、Pretoria

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
OK especially liked access to Wifi in room
Like the level of service for the price

6/10 (普通)

Rashid、Pretoria

気になった点 : 施設のコンディションと設備
Caring staff
Pleasant and caring staff

4/10 (不満)

Chakib、Canada

気になった点 : 施設のコンディションと設備、客室の快適度
Pas mal pour petit budget et bien situé
Beau séjour sans trop de difficultés. Agréable personnel. Sauf que le petit déjeuner est très basique. Mais bon rapport qualité prix

2/10 (非常に不満)

Akram

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Slecht
Een slechte hotel . Kamer zijn te vies Naaste dat ik 3 keer de directie benadert . Maar toch . Dus volgende keer niet meer .

8/10 (良い)

talal、Great

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
good
wonderful

8/10 (良い)

Mahmoud、USA

良かった点 : スタッフとサービス
Descent Hotel
The hotel was a clean 2 star type near downtown Cairo and in a relatively safe area. The location is good and in a busy area with shopping.

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice location
I recommend this hotel for location only and nice staff.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度
편리한 위치
카이로 중심에 있어서 교통이 접근이 용의하고 아침식사까지 포함된 저렴한 가격대비해서 볼 때 상당히 만족스러웠습니다. 다만 숙소에서 인터넷 신호가 약하여 불편했으나 로비에서 사용하는데는 문제가 없었습니다.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not near any of the Advertised Pictures
Extremely extremely disappointed with this hotel. No AC and I was freezing to death. I asked for a heater and they had nothing but male functioning heaters. NO Wi-Fi weather at the rooms or even at the lobby. Just a network that appears on my network scan with No-to- a very weak connectivity! Even the toilet seat had been clearly used but still had a ribbon on it that says “sanitized for your protection”!? My advice: avoid this hotel

8/10 (良い)

Johannes、Sweden

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Close and clean
Close to downtown, only a bridge away from Zamalek island, and calm environment in Doqqi/Giza. Clean rooms, good old-fashioned sevice, fully functional wireless network in the room. Got disturbed only by a phonecall to the hotel room phone from a local shopkeeper the day we checked in, but managed to tell him that we were not interested in meeting him and doing business.

8/10 (良い)

Toivo、Stockholm

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Doqqi
This hotel is nice. Basic, and perhaps in need of somewhat better air condition in the rooms, but clean, friendly and well worth the price. Staff if super!

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
I don't recommend any if my friends this hotel,
Breakfast was very poor, they don't open aircondition in the room, there reason that no guests in the hotel, we asked them several times, they promises but don't do,

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、客室の快適度
décevant
je suis déçu par cet hotel et par le personnel surtout

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
lätt att hitta
litet hotell med bra läge nära Nilen och sevärdheter, lätt att hitta för taxi och trevligt område med vanliga människor, trevligt bemötande i receptionen men otrevligt i frukostmatsalen.