"This is the best hotel I have ever traveled abroad.
First of all, the clean side (we are relatively fastidious Japanese) is wonderful.
I was very happy that the janitor who came on the fourth day found the small toys and picture books that my child had dropped and displayed them with a new towel.
Above all, the receptionist's personality was the best! (I'm sorry I forgot to hear your name).
They were very kind and courteous to our poor English.
And they had a great conversation with us. I want to see you again.
When I visit Cairns again, I would definitely like to stay.
Thank you very much."