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"プライベートビーチもレストランも併設されているので便利"

"This is the worst hotel, I've ever stayed. Even though I paid for the accommodation, they refused to let me stay because I didn't have a passport, and the accommodation fee has not been refunded. This should be stated in the regulations, and if the guest did not stay, they should refund the money. I made an inquiry, but there was no response. Truly the worst hotel."