朝食、ランチ、ディナーに営業
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アーツ ファクトリー ロッジの口コミ

2 out of 5
アーツ ファクトリー ロッジ
Skinners Shoot Road, Byron Bay, NSW

口コミ

7.4

良い

評価 10 - 223 件の口コミ中 57 件が非常に良い" "
評価 8 - 223 件の口コミ中 78 件が良い" "
評価 6 - 223 件の口コミ中 51 件が普通" "
評価 4 - 223 件の口コミ中 22 件が不満" "
評価 2 - 223 件の口コミ中 15 件が非常に不満" "

6.8/10

清潔度

8.0/10

スタッフとサービス

7.0/10

設備とサービス

6.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス
Thank you for helping me!! I love it a lot!
2020 年 1 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 客室の快適度
気になった点 : スタッフとサービス
色んな人と話せます
電波がかなり悪かったです。

2/10 (非常に不満)

takagi、NSW

気になった点 : スタッフとサービス、客室の快適度
客室について、4人部屋に2週間滞在しました。写真でみた四人部屋は広くロッカーがついていたので、四人部屋にしましたが、実際は2段ベッドが２つとあと一畳位のスペースしかない部屋でロッカーもありませんでした。貴重品は持ち歩き、パソコンはスーツケースに鍵をしめて管理し問題ありませんでした。が、コーヒーカップが部屋でなくなりでてきませんでした。レセプションにたずねるとハウスキーパーが捨てたと思うと言われました。友人が退職時にくれた大切なものだったので残念です。キッチンはいつも込み合っていて調理器具やコップが洗ってなく使えないことが多く。食料も名前を書いてしっかり袋を縛っておかないと捨てられます。毎日ハウスキーパーが部屋そうじとごみ捨てはしてくれます。

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

8/10 (良い)

宿泊されたお客様

良かった点 : 客室の快適度
気になった点 : スタッフとサービス

10/10 (非常に良い)

yuhi、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ヒッピー感満載
私にとってはすごく好みの場所でした。 フリーWi-Fiあるかなーと思いましたが、購入する必要がありました。 逆に携帯から離れる生活できてよかったかな。 夜まで音楽が流れていて、自然がたっぷり。 いい意味でクレイジーなロッジです。 6人部屋に泊まりましたが、少しの音でも起きてしまうような方にはあまりお勧めでないかも！ 友達と来てる人が多かったように見られます。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good hostel
I like this hostel. It was good time in this hostel. Cheep and relaxing

6/10 (普通)

sayuri、JAPAN

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
立地悪い
ビーチから遠い… バスターミナルからの送迎があるのは嬉しい!!

6/10 (普通)

Zoe

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Luciano

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great. Highly recommended. Will return. Toilets could be cleaner as my only gripe.
2024 年 1 月に 5 泊滞在

2/10 (非常に不満)

Caitlyn

カップルで旅行
気になった点 : 設備とサービス
ew! worst place ever stayed nothing about it was nice, the bathrooms were vile plasters, mud and hair all over the floors. the room didn’t have an aircon so it was like being in a sauna there was a fan in one corner that you couldn’t move and it just blew out hot air, the bed was rock solid! the kitchen was a mess! if you have a car the parking lot was full of pot holes! it’s about 20 mins walk to the beach
2024 年 1 月に 7 泊滞在

10/10 (非常に良い)

Franziska

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

WEI-FEN

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

6/10 (普通)

Dean

良かった点 : スタッフとサービス
気になった点 : 清潔度
Oil squeaky doors...how can staff not hear them! Bathrooms and Kitchens (due to sloppy customers and food bandit turkeys) need to be checked/cleaned more often.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Sara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在

4/10 (不満)

Molly

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Do not recommend
Myself and a friend decided to stay in the Arts Factory, for a two day stay in Byron Bay. We have been travelling Australia for 4 weeks at this stage and when we turned up we received weird looks, I assume this was due to not looking a certain way, and having suitcases. The hostel is located among a significant amount of greenery (almost forest-like) and is at the end of a road with no street lights, which is very unnerving when walking home late at night. As a result, a car leaving the hostel during the night proceeded to beep and scream at myself and my friend when we were walking home alone in the dark. We stayed in the Cosy Corner, and this was a private room with a sitting room attached. Upon checking in, we noticed that this room was unclean with chewing gum on several walls, dirty sofa, dirty curtains and a bathroom which had mould and no hand soap present. When we entered this room, someone attempted to open the sitting room door, which was very unsettling and the curtains do not close properly, leaving you visible from the bed. This level of cleanliness followed into the shared bathrooms, which were covered in urine. We made the decision to vacate the hostel a night early and rearranged our trip to leave Byron Bay, a day earlier, as this experience tainted our view of Byron Bay as a location. Luckily, the manager agreed to issue a refund for this extra night which we did not stay, which was appreciated. However, I would not recommend staying here
2023 年 9 月に 2 泊滞在

6/10 (普通)

Claudie

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The forest setting was beautiful but the filth especially in the way that soiled toilet paper was visible on a tour that I took of the camping area. I was trying to run away from the horrible doof music that was playing on my first night there. It was a shame to spoil the quiet with such rubbish. The last night music offering was better. The staff were willing to refund me my money but last minute didn’t so I had to put up with an isolated filthy place. I will not be booking accommodation with you again !
2023 年 9 月に 2 泊滞在

2/10 (非常に不満)

Fabian

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Dirty kitchen, dirty and stinky room, dirty fridge, noise and loud people, no control by the staff, people smokes on kitchen and dining area. Terrible stay. its owned by nomads.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Mathilde

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hostel with good vibes, the room was perfectly clean, quiet during the night, the bathrooms were ok, the shared kitchen is big, well equipped and pretty clean ! Very hippie vibes, a little bit to much for me but it’s very personal :)
2023 年 8 月に 1 泊滞在

8/10 (良い)

Jacqui

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
My first experience at a backpackers - enjoyed the vibe and the staff were super helpful. The cafe has excellent coffee (that’s coming from a Melbourne coffee snob) and breaky at affordable prices.
2023 年 7 月に 3 泊滞在
Arts factory teamからの返信 (投稿日 : 2023 年 8 月 3 日)
Hey Legend,Thanks so much for your awesome review, we really appreciate the time you took to write it. We are over the moon that you enjoyed your stay here and hope that its even better for you next time!Thanks so much,Arts Team

10/10 (非常に良い)

David

良かった点 : 清潔度、施設のコンディションと設備
The staff was unreal and the environment was really good just had good time
2023 年 7 月に 1 泊滞在
Arts Teamからの返信 (投稿日 : 2023 年 7 月 21 日)
Hi David, Thanks so much for your epic review, it means so much to us! We hope that you enjoyed Byron as much as you enjoyed our hostel, and wish you all the best in your future travels!Thanks again,Arts Team

8/10 (良い)

Nathalie

良かった点 : 清潔度
2023 年 7 月に 3 泊滞在
Arts Teamからの返信 (投稿日 : 2023 年 7 月 13 日)
Hi Nathalie, Thanks so much for leaving us a review, it means the world to us!We hope that you had a great time in Byron Bay and that your trip overall is fantastic. Many thanks,Arts Team

2/10 (非常に不満)

Ryan

気になった点 : 清潔度、施設のコンディションと設備
Everywhere was dirty and unclean. Got bitten in the night.

8/10 (良い)

Patricia

2023 年 4 月に 4 泊滞在

8/10 (良い)

Robert

良かった点 : スタッフとサービス、施設のコンディションと設備
The toilets could be cleaned a bit more - not sure how often they were but it doesn't take much for them to get grubby being a backpackers
2023 年 4 月に 5 泊滞在

6/10 (普通)

craig

2023 年 2 月に 2 泊滞在

4/10 (不満)

Matthew

良かった点 : スタッフとサービス

8/10 (良い)

Luciano

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fantastic loved everything and would stay again! Only had one issue - needed cleaner toilets / bathroom
Arts Factoryからの返信 (投稿日 : 2023 年 1 月 13 日)
Hey Luciano, Thanks so much for your review, its super helpful for us! We hope that you enjoyed your time in Byron Bay and get to return soon!Thanks again,Arts Team

4/10 (不満)

Martina

家族旅行
気になった点 : 清潔度
Toilette und Dusche warn schmutzig. Es war voll belegt, da hilft es schon diese Gemeinschaftseinrichtungen mehrfach zu reinigen. Die Unterkunft liegt etwas außerhalb des Zentrums.

8/10 (良い)

WING YAN

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
A good stay with reasonable price. Good location if you go there by coach. Have own lounge. You can drop your bags before check-in and after checkout. Staffs are nice.
2022 年 11 月に 1 泊滞在

2/10 (非常に不満)

Jason

2022 年 10 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Filthy, disappointing, not worth the money
Reception staff were friendly & helpful, location was pretty good but for the price there are so many other places closer to town that would cost around the same. The hostel was filthy, the floors were covered in dust & dirt constantly, the bathroom was cleaned once in the week we were there, the kitchen was absolutely disgusting, bins overflowing, old food sitting out stuck to the sides & dirty plates and pans just sitting in the sink… it would have been fine for a night or 2 but after that we were fed up. No aircon as advertised - just a fan in the room stuck facing the floor… the lights didn’t work in the room either! Wifi barely worked & in the room even the 4G signal was poor. Pool wasn’t cleaned once in the week we were there & full of leaves & debris. Other guests left empty cans/bottles/rubbish around in the communal areas so it was difficult to enjoy the creek view being surrounded by mess… Hugely disappointed as I was looking forward to Byron Bay but the hostel kind of ruined it for me…
2022 年 10 月に 5 泊滞在
Arts Teamからの返信 (投稿日 : 2022 年 10 月 20 日)
Hey Legend, Thanks for your feedback. We are so sorry that it wasn't up to our usual standard for you. We clean everything Daily, however obviously our cleaning standards have slipped. We don't have Aircon anywhere, and don't advertise this - however we will be checking all of our listings to make sure that it is not being falsely advertised by a tertiary company. We hope that you got to enjoy Byron outside of this poor experience and would like to apologize again for your bad stay. Thanks again,Arts Team

8/10 (良い)

Clara

良かった点 : スタッフとサービス
Helpful staff, vibrant atmosphere,
Helpful efficient reception staff, helping me to find a bed in different rooms for the remaining three nights when I had problem with the room for the first night. Vibrant atmosphere, with some organised daily activities. Bed was fairly comfortable. Toilet and shower were tidy and reasonably clean.
2022 年 10 月に 4 泊滞在
Arts Teamからの返信 (投稿日 : 2022 年 10 月 17 日)
Hi Clara, Thanks so much for your awesome review, we are over the moon that you enjoyed it here and that our staff were excellent for you! We hope that you get to come back again soon!Thanks again,Arts Team

2/10 (非常に不満)

Frederick

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Worst night’s sleep I have ever had - guests being very loud and noisy at 1:30am. Shower facilities not very clean and furballs floating around in the room under beds and behind the fridge. Couldn’t wait to get out of there
2022 年 9 月に 1 泊滞在
Arts Teamからの返信 (投稿日 : 2022 年 10 月 17 日)
Hi Frederick,Thanks so much for taking the time to leave us a review, it means so much to us! We are so sorry that your stay was not up to scratch, we are working hard to improve our standards, however sometimes things get missed. We hope that we can prove ourselves better if you ever get to stay with us again. Many thanks,Arts Team

10/10 (非常に良い)

Dushyant

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was mostly non-family accommodation but even with my toddler, we had fun. Location was great.
2022 年 9 月に 2 泊滞在
Arts Teamからの返信 (投稿日 : 2022 年 10 月 12 日)
Hey Legend, Thanks so much for your awesome review! We are primarily a backpackers lodge and dont usually accept any under 18's, however we are over the moon that you enjoyed it here regardless of this. We hope that you get to come back to sunny Byron sometime again!Thanks,Arts Team

8/10 (良い)

Rui

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was excellent, the painting was lovely, apart from a small down side which was that the property was not sound proof and it was very noisy at night.
2022 年 9 月に 1 泊滞在
Arts Teamからの返信 (投稿日 : 2022 年 10 月 12 日)
Hey Legend, Thanks so much for your awesome review, it means so much to us! We have staff on all night to keep the noise low, but we are sorry that they didn't work out during your stay. We will look into this to make sure that it is up to standard again as soon as possible. Thanks again,Arts Team

10/10 (非常に良い)

Kristabelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a lovely stay
2022 年 9 月に 1 泊滞在
Arts Teamからの返信 (投稿日 : 2022 年 10 月 12 日)
Hi Kristabelle, Thanks so much for your amazing review, it means so much to us! We hope that you enjoyed your time in Byron and get to come back sometime soon!Thanks again,Arts Team

10/10 (非常に良い)

Kerri

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the different atmosphere it was fun and will be back
2022 年 6 月に 1 泊滞在

8/10 (良い)

Dave

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tucked away in a quiet part of Byron.... yet a short stroll to everything Great vibe & the Talent Show downstairs was actually good! Large kitchen where many can prep own food together. Nice little cafe. My ONLY issue... I could not get Telstra phone or phone internet to work in my private room (9 downstairs), not in most common area either Only in the carpark.... so as I was WFH 0700 - 1500.... I spent most of my time in my van & not the room I paid for A simple enough fix!
2022 年 6 月に 1 泊滞在

6/10 (普通)

Cristina

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Arts Factory Lodge has seen better times, the facilities and rooms are in need of a revamp. On the positive, staff were all friendly and accommodating.
2022 年 5 月に 3 泊滞在
Arts Factoryからの返信 (投稿日 : 2022 年 5 月 19 日)
Hi Christina, Thanks so much for taking the time to leave us a review, it means so much to us to help us improve and hear what people do and don't like. We are happy that you liked our staff and they made you feel at home, however we realize there is always work to be done to keep the standards high. We are working super hard to get as much of this done as we can and hope that you can give us another chance one day. Warmest regards, Arts Factory Team

10/10 (非常に良い)

Lorris

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super séjour
Super séjour, très bonne ambiance, pleins de chanteurs, assez propre. Je recommande
2022 年 2 月に 2 泊滞在

10/10 (非常に良い)

Fiona

2022 年 1 月に 1 泊滞在

4/10 (不満)

Luke

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在

10/10 (非常に良い)

Lawrence

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
After a long series of lockdowns I was going a bit stir crazy, so a quick and close getaway sounded like a great idea. I arrived to the Arts Factory and instantly I was surrounded by a breath of fresh air. The warm welcoming community spirit of the backpacker community whisked me away and transported me to the times of international free travel. Once again I was socialising with people from all over the world, the most kind hearted, considerate and accepting group of people who are still living the dream. I recommend anyone who is sick and tired of dealing with the opinions, politics and restrictions of this pandemic go book yourself in and embrace the individualist yet accepting culture that the people at the Arts Factory have retained.
2021 年 10 月に 1 泊滞在

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

2021 年 3 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was terribly dirty, I was bitten by a spider in bed, the private room was like a cell, no aircon just a rusty fan. Noisy, I was woken up to five times each night by cars, people, music and more. Never again.
2021 年 3 月に 4 泊滞在
reeceからの返信 (投稿日 : 2021 年 3 月 10 日)
I am very sorry to hear that you didn't enjoy your stay, I hope that you had an awesome time here in Byron Bay in any case, enjoy the rest of your travels

6/10 (普通)

宿泊されたお客様

カップルで旅行
気になった点 : 設備とサービス
Very eclectic and diverse community. 24hrs party place. Loud and boisterous.
2020 年 11 月に 1 泊滞在

6/10 (普通)

Gregory

グループ旅行
気になった点 : 客室の快適度
Backpackers
Essentially this is just a backpackers lodge which has appeal to that market. As such it was an interesting experience to stay there but only for a short stay.
2020 年 10 月に 3 泊滞在

2/10 (非常に不満)

Wayne、Bilinga

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Worst place I have ever stayed never going back or would I recommend it to any one the smell the noise the facilities are all apauling place should be condemned
2020 年 6 月に 1 泊滞在
Annaからの返信 (投稿日 : 2020 年 6 月 14 日)
Hi Wayne, so sorry to hear about your bad experience in our hostel. Please know that we're available at reception 24/7 if something is wrong during your stay so we can help you fix any trouble you experience. If you want you can always email us to elaborate on what was wrong so we can help you and/or make sure it doesn't happen again.