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「AC leaked water all over the floor, it worked well and staff told me it would be fixed the next day so I didn't switch rooms, of course it wasn't, i don't imagine they have a plan to fix it because the size of the hole in the AC unit where the water rusted the grate apart was about 6 inches wide so they gave me a bucket and extra towels. The pool was great, very well kept, playground was well kept, only things I would change is maybe the hotel could pick up the mountains of trash in the hallways...

「I liked that it was close to Kings Dominion. It was very clean in the rooms, and they seemed to be poorly maintained.」

「The staff were nice but the place itself is pretty gross.」

「xx」

「I had the pleasure of being assisted by jc today at time of check in, she is a beautiful young lady very friendly and helpful, i see her from past few years and now i got to Know her ñame, thank you jc for your helpful nature and outstanding hospitality .」

「The staff were friendly. The bed appeared to be clean and the air conditioning worked. The rest of the place was rough. The shower and toilet both leaked onto the floor. The security lock for the door was broken. The carpet was gross. Couldn’t connect to the wifi. I didn’t bother to complain because the woman at check-in told me she gave me “the best room we have”.」

「We had a wonderful stay at Tru by Hilton Thornsburg! The hotel was clean, modern, and the staff was friendly and welcoming from check-in to check-out. We really appreciated the complimentary breakfast each morning—it had a nice variety and was a great way to start the day. The concession stand was convenient for grabbing snacks and drinks, and the free Wi-Fi worked well throughout our stay. One of the highlights was being able to watch the car show at the nearby Dominion Raceway, which made our...

「Nice」

「A budget friendly hotel is not always a good option. A juice machine that did not work, stale cereal and no effort by staff to correct was quite disappointing.」

「Not very clean no pool. A place to sleep」

「Train noise was bothering at night specifically when you have a kid」