Bükkzsérc Vacation Rentals

"Staff very nice. Restaurant was very good. Try the duck!"

"Beautiful hotel! All elegance and class! We will be back! "

"First thing first - this property cannot be the right one if visitor doesn't rent a car. You can come on a public transportation pretty close. It's where the cave bath. From there to get to the property you need to clime 500 metras in up hill. There's no groccery stores, no cafe or restaurants. I was told that tap water is drinkable.. other than that I it's like a well kept , all clean rooms. I, and there's no shampoo. You clime up, got into property, want to wash hair? Only liquid soap is available. One towel per person. Decide by your self."

"Great buffet options. Lots of options if you have allergen issues. Try the Thai massages or the spa. Great activities here. Beds a little dated. "

"Well, it is okay, but for sleep only."

"Very happy with my stay . Excellent staff close to all amenities. "

"Great location. Friendly and helpful staff. Great value for the price."

"It was amazing."

"Parking at the hotel is away from the Reception up a steep hill, not accessible to the hotel from the parking location - you need to walk down the hill to get to Reception. We arrived at 1:30pm, and informed that check in was at 3pm. They held our luggage and we were told we could come back in one hour. We actually came back at 2:55pm assuming our room was ready. The front desk didn’t seem to recognize us when we returned and asked us to wait as the room wasn’t immediately ready. We sat on the uncomfortable fake leather couch of the unimpressive Reception and we were finally taken to our lobby. The receptionist with the long black hair was very sweet and proceeded to take us on the awkward journey to the room. We walked up two flights of stairs with our luggage to then take the elevator (uh weird and terrible design) two more flights up. There are stairs leading in directions all over yet only elevator accessible from a random place two stories up! Also we asked if it was possible for a late check out past the 10am time and advised it’s 10 Euro extra each hour after 10am. So we asked since we didn’t use the wellness offered during our stay if we could at 10am but advised nope, we’d no longer be guests….uh ok. Positives: clean room, good air conditioning, restaurant staff pleasant, dark haired reception kind. But this hotel is not recommended and definitely NOT worth the prices they charge. Stay away! "