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スリープ インの口コミ

2.5 out of 5
スリープ イン
75 Inn Keepers Ln, Buffalo, NY

口コミ

8.6

非常に良い

評価 10 - 1000 件の口コミ中 510 件が非常に良い" "
評価 8 - 1000 件の口コミ中 334 件が良い" "
評価 6 - 1000 件の口コミ中 92 件が普通" "
評価 4 - 1000 件の口コミ中 42 件が不満" "
評価 2 - 1000 件の口コミ中 22 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Lonnie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very comfortable stay!
2024 年 5 月に 2 泊滞在
jからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Lonnie,Thank you for taking our online survey we appreciate your feedback. We hope to see you again soon.Kind Regards,Sleep Inn

10/10 (非常に良い)

Nathaniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was very kind and nice and capable.
2024 年 5 月に 1 泊滞在
jからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Nathaniel,Thank you for taking our online survey we appreciate your feed back. We hope to see you again. Thank YouSleep Inn

10/10 (非常に良い)

Justin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place close to amenities, beautiful staff, very good breakfast, and decent room, thanks Sleep Inn!
2024 年 5 月に 1 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 5 月 25 日)
JustinThank you for taking the time to review your stay with us. We are glad you enjoyed your stay and look forward to seeing you again.

8/10 (良い)

Lizbeth

2024 年 5 月に 1 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 5 月 26 日)
LizbethThank you for taking the time to review your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 (不満)

Xiayan

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The sound of the air conditioning is too loud, and the shower spray switch is broken.
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 25 日)
XiayanThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 (普通)

Helen

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Traveled with 2 young kids. What I like: Free buffet breakfast Parking Close to restaurants and shopping malls Staff-attentive to customers needs E.g. checked in with kids-front desk lady asked for room preference. Staff replenish breakfast items timely. What needs to be improved: Waffle station: needs to be at least 2 stations as people just lining up and waiting for their turn. Maybe a ready to eat pancake will do as well rather than waiting. Sink is outside the washroom. I did not like the idea of touching the door after using the toilet. Room is a bit small. Shower is a bit outdated.
2024 年 5 月に 1 泊滞在
jからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear HelenThank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 (非常に良い)

Trequan

2024 年 5 月に 1 泊滞在
jからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Trequan,Thank you for taking the time to take our online survey. We appreciate your feedback. We hope to see you again in the future.Kind Regards,Sleep Inn

10/10 (非常に良い)

T

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
First time there and loved it
2024 年 3 月に 2 泊滞在
jからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Valued Guest,Thank you for taking the time to take our online survey. We appreciate your feedback. We hope to see you again in the future.Kind Regards,Sleep Inn

8/10 (良い)

JoAnn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel, friendly staff and in very convenient area
2024 年 5 月に 1 泊滞在
Front desk teamからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear JoAnn, thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 (非常に良い)

QI

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Although the hotel is not big, it feels very warm, the service attitude is very good, and the bedding is very comfortable. I will recommend it to my friends and relatives.
tobyからの返信 (投稿日 : 2024 年 5 月 14 日)
Thanks so much for your positive review. We aim to please.Staff

10/10 (非常に良い)

edgar

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
everything was perfect, i will come back
2024 年 5 月に 1 泊滞在
tobyからの返信 (投稿日 : 2024 年 5 月 14 日)
Thanks for your kind review. We look forward to seeing you again.Staff

10/10 (非常に良い)

DONNA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am concerned when booking on-line, in a different state, and sight unseen of the facility. BUT, i was so happy and delighted with Sleep Inn!
2024 年 5 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 11 日)
DonnaThank you for taking the time to review your stay with us. We are happy you enjoyed your stay. We look forward to seeing you again!

8/10 (良い)

William

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
convenient
2024 年 5 月に 1 泊滞在
jからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear William,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 (非常に良い)

Alex

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff, excellent service. The name really speaks for itself. No outside noise and functioning AC which really helps get a good night’s rest.
2024 年 5 月に 1 泊滞在
jからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Alex,Thank you for taking the time to our online survey. We appreciate your feedback. We hope to see you again soon.Kind Regards,Sleep Inn

10/10 (非常に良い)

Kelly

家族旅行
良かった点 : 設備とサービス
The hotel was clean and the pool was warm and the hot tub hot. The staff was friendly and check out was super fast and easy. We didn’t have the opportunity to have the breakfast unfortunately. We found the beds comfy and the room bright and clean.
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 29 日)
KellyThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. We look forward to your next visit.

10/10 (非常に良い)

Tonya

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our stay, the stafe was welcoming, the breakfast was delicious, very clean and comfortable
2024 年 4 月に 2 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 28 日)
TonyaThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again!

8/10 (良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 29 日)
ChristineThank you for taking the time to review your stay with us. We look forward to your next visit.

10/10 (非常に良い)

Stephanie

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great, perfect for our needs. We will recommend Sleep Inn to others.
2024 年 4 月に 1 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 28 日)
StephanieThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. We look forward to your next visit.

8/10 (良い)

Kasandra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, free parking, good customer service. Good breakfast. Close to shopping centre.
2024 年 4 月に 2 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Kasandra, thank you for taking our online survey. We appreciate your feedback. We hope we'll see you again in the future. Sincerely, Sleep Inn

10/10 (非常に良い)

Diane

良かった点 : スタッフとサービス、施設のコンディションと設備
Everything was great.
2024 年 4 月に 2 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 27 日)
DianeThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again.

10/10 (非常に良い)

laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super comfy bed. Me and my dog loved it. 😊
2024 年 4 月に 2 泊滞在
jからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Laura,Thank you for taking our online survey. We appreciate your feedback. We hope we'll see you again in the future.Kind Regards,Sleep Inn

10/10 (非常に良い)

Marleah

2024 年 4 月に 2 泊滞在
tobyからの返信 (投稿日 : 2024 年 5 月 13 日)
Thanks so much for your positive review.We look forward to seeing you again, Donna.

8/10 (良い)

Vincent

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very Kind and room was clean. Property a little dated but no issues with it
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 22 日)
VincentThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again!

8/10 (良い)

DiShee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed the pool and hot tub with the grand baby.
2024 年 4 月に 3 泊滞在
jからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Dishee,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

6/10 (普通)

Kaylan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 23 日)
KaylanThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again!

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient and inexpensive
2024 年 4 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 21 日)
LindaThank you for taking the time to review your stay with us. We very much appreciate and value your feedback. We look forward to seeing you again.

4/10 (不満)

Susan

カップルで旅行
良かった点 : 清潔度
Need more towels & more hot water
2024 年 4 月に 1 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 20 日)
SusanThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Kathryn

家族旅行
Very comfortable beds!! I’d stay here again.
2024 年 4 月に 1 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 20 日)
KathrynThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We look forward to seeing you next time you visit.

10/10 (非常に良い)

catherine

良かった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 20 日)
CatherineThank you for taking the time to review your stay with us. We are pleased you enjoyed your time here. We look forward to seeing you next time you are in town.

10/10 (非常に良い)

Brandi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent place with affordable prices! staff was friendly and very helpful! Breakfast was hot and delicious! Convenient location close to everything. 5 stars for sure
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 17 日)
BrandiThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback.

8/10 (良い)

Taj

2024 年 4 月に 1 泊滞在
jからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Taj,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 (非常に良い)

Danielle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 17 日)
DanielleThank you for taking the time to review your stay with us. We greatly appreciate your feedback. We look forward to seeing you again.

8/10 (良い)

Donald

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff, nice clean room. The free breakfast left something to be desired but it usually does. The area outside of the hotel was littered with trash, old shopping carts, and various debris but didn’t feel unsafe.
2024 年 4 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 15 日)
DonaldThank you for taking the time to review your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 (良い)

Briana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 15 日)
BrianaThank you for taking the time to review your stay with us. We look forward to seeing you again.

10/10 (非常に良い)

Pedro

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel muy bueno, limpio y tranquilo. El personal muy atentos y amables. Definitivamente me volveré a quedar.
2024 年 4 月に 6 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 14 日)
PedroThanak you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We look forward to your next visit.

8/10 (良い)

Natalya

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff very accommodating to me and my husband
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 12 日)
NatalyaThank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 (非常に良い)

Nancy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient location for all we wanted to do around Buffalo. Helpful staff.
2024 年 4 月に 3 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 11 日)
NancyThank you for taking the time to review your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 (非常に良い)

michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very friendly. Kids loved the pool. Nice selection at breakfast buffet
2024 年 4 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 11 日)
MichaelThank you for taking the time to review your stay with us. We are pleased to hear that you enjoyed your time with us. We look forward to seeing you again.

8/10 (良い)

Robert JP

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My only problem was the wifi did not work properly.
2024 年 4 月に 3 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 10 日)
Robert JPThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 (非常に良い)

Thomas、Quarryville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lots of trash across street.
2024 年 4 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 10 日)
ThomasThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 (非常に良い)

Lindsay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Only downside was that I couldn't stay longer; although that was due to the solar eclipse. Absolutely lovely stay, adored the staff, cute room, and good breakfast!
2024 年 3 月に 7 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 4 月 9 日)
LindsayThank you for taking the time to review your stay with us. We are happy to hear that you enjoyed staying with us. We look forward to seeing you again.

8/10 (良い)

RIchard

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス
I was first assigned the a very noisy room. When I pointed out the problem the next morning I was moved to a very quiet room. Much better. Be sure to avoid the lower floors near the elevator and the room in front above the front desk. The ventilator for the whole building needs repair or replacement it makes constant NOISE!
2024 年 3 月に 3 泊滞在
jからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 (非常に良い)

Angela Rose

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved it
2024 年 3 月に 2 泊滞在
jからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Angela Rose, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 (非常に良い)

ANNA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was very nice and helpful. The pool and hot tub were clean, well maintained...nice!
2024 年 3 月に 2 泊滞在
jからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Anna,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Garbage next to hotel
2024 年 3 月に 1 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 3 月 31 日)
JenniferThank you for taking the time to review your stay with us. We do apologize for the unkept surrounding area. We look forward to seeing you again.

10/10 (非常に良い)

Madeline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Staff were great , from the moment we checked in until we checked out , very friendly , helpful and courteous .Big shout out to all the wonderful people who work here .👍👍
2024 年 3 月に 3 泊滞在
jからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Madeline,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind Regards,Sleep Inn

8/10 (良い)

Oscar

良かった点 : スタッフとサービス、施設のコンディションと設備
More varieties of breakfast
2024 年 3 月に 2 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 3 月 31 日)
OscarThank you for taking the time to review your stay with us. We appreciate your feedback and will look into the breakfast options.

6/10 (普通)

Jason

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very dated. Bed was like a rock.
2024 年 2 月に 1 泊滞在
tobyからの返信 (投稿日 : 2024 年 3 月 29 日)
We are sorry you found your mattress to firm. The mattresses are standard for Choice Hotels, and all are relatively new. Thank you for staying with us,Staff

8/10 (良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff, clean room, nice pool and hot tub, and convenient to places visiting. Surrounding area is a bit trashy. Some homeless people hanging out near the property.
2024 年 3 月に 3 泊滞在
Sleep Innからの返信 (投稿日 : 2024 年 3 月 28 日)
PaulThank you for taking the time to review your stay with us. We look forward to seeing you again.

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 28 日)
AnnaThank you for taking the time to review your stay with us.