Travelers can take to the skies with an airplane tour after relaxing at one of two pools, then connect to WiFi while enjoying coffee from the hotel cafe.
Hotel Guane in the business district offers a full breakfast, daily manager's reception, steam room, outdoor and children's pools. Enjoy free WiFi and 24-hour front desk assistance, with dry cleaning and laundry services available.
Located in Bucaramanga, Hotel Guane is in the business district. Bucaramanga Modern Art Museum and Santander Theatre are cultural highlights, and some of the area's landmarks include Holy Family Cathedral and Custodio Garcia Rovira Cultural House. Centro Cultural del Oriente Colombiano and Panachi are also worth visiting. Enjoy the great outdoors with skydiving, ecotours, and cave exploring, or hop on a bike rental nearby and explore all the area has to offer. Visit our Bucaramanga travel guide
Free full breakfast, a free daily manager's reception, and a coffee shop/cafe are just a few of the amenities provided at Hotel Guane. For some rest and relaxation, visit the steam room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool and a children's pool
Free self parking
Luggage storage, a ballroom, and tour/ticket assistance
A front-desk safe, a 24-hour front desk, and helicopter/airplane tours
Room features
All 54 rooms offer amenities such as free WiFi.
Other amenities include:
Blackout drapes/curtains, restaurant dining guides, and guidebooks
Wardrobes/closets, cable channels, and daily housekeeping
Free full breakfast available daily 6:30 AM to 9:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Things to do
Children's pool
Helicopter/airplane tours
Outdoor pool
Steam room
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Accessibility
No elevator
More
Ballroom
Banquet hall
Communal living room
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Towels provided
Entertainment
Cable channels
Food and drink
Restaurant dining guides
More
Desk
Free local calls
Mobile key entry
Phone
Window screens
Policies
Check-in
Check-in time starts at 2:30 PM
Check-out
Check-out before 1:00 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of COP 30000 per pet (varies based on length of stay), plus a one-time cleaning fee of COP 80000
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Pet fee: COP 30000 per pet (varies based on length of stay) plus COP 80000 one-time cleaning fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 4077
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 7:00 PM
Property is also known as
Hotel Guane Hotel
Hotel Guane Bucaramanga
Hotel Guane Hotel Bucaramanga
Frequently asked questions
Does Hotel Guane have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–7:00 PM.
How much does it cost to stay at Hotel Guane?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Guane on Mar 7, 2026 start from ¥9,130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Guane pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of COP 30000 per pet, per stay. A cleaning fee of COP 80000 also applies.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Guane?
Check-in begins at 2:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Guane?
Check-out is at 1:00 PM.
Where is Hotel Guane located?
Situated in the business district, this hotel is within a 5-minute walk of Antonia Santos Park, Corfescu Theater, and Parque de los Niños. Holy Family Cathedral and Santander Theatre are also within 10 minutes.
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Reviews
Hotel Guane Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
En términos generales, mi estadía fue aceptable; sin embargo, el día de finalización de la reserva fue realmente inaceptable. El check-out estaba establecido para la 1:00 p.m., y llegué a las 12:35 p.m. para recoger mis pertenencias, pero encontré mi habitación completamente abierta, sin personal del hotel presente y sin ningún control que garantizara la seguridad de mis objetos personales.
Es inadmisible que, faltando aún tiempo dentro del horario contratado, se vulneren las condiciones básicas de seguridad y privacidad de los huéspedes. Las políticas de cualquier establecimiento deben proteger las pertenencias de quienes aún se encuentran dentro de su periodo de reserva, y es deber del hotel mantener cerradas las habitaciones hasta que se cumpla la hora oficial de salida o hasta que el huésped entregue formalmente las llaves.
Este tipo de situaciones no solo genera inseguridad y desconfianza, sino que además compromete la imagen del lugar y la tranquilidad de quienes confiamos en su servicio. Espero que revisen sus protocolos y refuercen sus medidas de control para evitar que algo así vuelva a ocurrir.
Por error no realice bien mi reservación y cuando llegue para hacer el check-in la persona que me atendió fue súper amable, paciente y me ayudó a resolver mi problema. También la administración fue muy cuidadosa para hacernos sentir muy cómodos durante nuestra estancia y ayudarnos en todo lo que necesitábamos.
El desayuno estuvo delicioso y las personas muy pendientes del más mínimo detalle.
Definitivamente volvería a escoger este hotel en Bucaramanga y lo super recomiendo. 10 de 10.
El Hotel está ubicado en el Centro en una zona tranquila. La piscina es muy buena, el desayuno rico, pero falta variedad. as habitaciones muy limpias, con lo suficiente para una estadía corta.
Excelente, el servicio es lo mejor, todos súper atentos, las habitaciones grandes y el desayuno impecable, me sorprendió bastante. Sin duda, lo recomiendo y volveré.
Obsequié a unos familiares una de mis noches de obsequio para que pernoctaran en el hotel y constinuaran su viaje al día diguiente. Todo lo reservé por internet, pero al llegar la persona de recepción les manifestó que si estaba la reserva pero que debían pagar por que no les aparecía nada al respecto. Al final y luego del impase, les permitieron ingresar pagando el IVA, mientras al otro día revisaban con contabilidad el tema. mala experiencia de llegada ya que fue un obsequio que le día a mis familiares para que durmieran, pero perdimos tiempo en aclaraciones que deberían ser claras en las reservas mismas de las páginas de Hotels.com