Dear Kenichi,Thank you for such a great review.It fills us with pride to hear your commendations on our immaculate rooms, reflecting the dedication of our housekeeping team to uphold the highest standards of cleanliness. We're also delighted that the overall condition of Hilton Brussels Grand Place met your expectations, showcasing our commitment to providing a comfortable and refined setting for our guests.While we are pleased with your positive feedback, we also note your service rating and would like to assure you that our team is devoted to excellence. We are addressing the areas where we can enhance our guest experience to ensure that our service consistently matches the high standards of our facilities.Your choice to return is the greatest compliment we could receive, and we look forward to the opportunity of hosting you again.We look forward to a return visit from you in the future.Best wishes,Ellen Deboeck, General Manager

Takuya様、この度はHilton Brussels Grand Placeをご利用いただきまして、ありがとうございました。便利な立地がお役に立ったようで嬉しく思います。夜間の騒音に関してご迷惑をおかけし申し訳ございません。当ホテルでは、二重窓を備え、静かなお部屋をご希望のお客様には耳栓もご用意しておりますが、都心の立地による騒音は避けがたい事情もございます。お部屋の清潔さやホテルの状態、そしてサービスにご満足いただけたようで幸いです。Hilton Brussels Grand Placeでは、快適なアメニティを提供し、お客様に満足いただけるよう努めております。またのお越しをお待ちしております。Ellen Deboeck, General Manager

Dear Ryota,Thank you very much for this kind review.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.The entire team look forward to welcoming you back for a future visit.Kind regards,Ellen Deboeck, General Manager

Yuko様。この度は、Hilton Brussels Grand Placeにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。アムステルダムからのアクセスの良さと、グランプラスや王立美術館といった観光地への近さを好評価いただき、大変光栄です。私たちのホテルは、ブリュッセル中央駅の隣に位置しており、観光にもビジネスにも最適な立地を提供しております。また、清潔で綺麗な設備についてのお褒めの言葉も、スタッフ一同喜んでおります。私たちの快適な客室と充実したアメニティは、お客様にとって忘れられない滞在を提供することを目指しています。またのお越しをお待ちしております。Ellen Deboeck, General Manager

Dear Kengo,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back for another enjoyable visit.Best wishes,Ellen Deboeck, General Manager

Dear Ayumi,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would be glad to have you return for another memorable stay.Best wishes,Ellen Deboeck, General Manager

Dear Ryota,Thank you for this positive review of your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Ellen Deboeck, General Manager

こんにちは、レビューをいただきありがとうございます。当ホテルの立地をはじめ、全ての面でお客様のご期待に添えることができ、当ホテルの誇る高いスタンダードをお楽しみいただけたたということで大変嬉しく思います。またのお越しを心よりお待ちしております。Ellen Deboeck, General Manager

当ホテルでのご滞在が、楽しいものであったことを願っております。またのお越しをお待ちしております。Ellen Deboeck, General Manager

Susumu様、この度はHilton Brussels Grand Placeをご利用いただきまして、ありがとうございました。当ホテルの立地を気に入っていただき、大変嬉しく思います。シャワーのパイプやクリーニングに関しまして、お客様のご期待に添えず、ご不快な思いをおかけし誠に申し訳ございません。より喜んでいただける様、サービスの向上に努めて参ります。また、設備の充実を評価をしていただき、ありがとうございます。またのお越しをお待ちしております。Ellen Deboeck, General Manager

Dear Takao,Thank you for letting us know that you enjoyed your stay.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words.We hope to welcome you back.Best wishes,Ellen Deboeck, General Manager

Dear Mari,Thank you for taking the time to share your experience at our hotel.We strive to provide a comfortable and enjoyable stay for all our guests, so we are sorry to hear that we did not fully meet your expectations. We continuously work on improving our hotel's condition and the quality of our services, and we hope to have the opportunity to welcome you back in the future for a better experience.We look forward to having you as our guest again.Kind regards,Ellen Deboeck, General Manager

Kazuko様。この度はHilton Brussels Grand Placeにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。当ホテルでのご滞在にご満足いただけなかったことを大変残念に思います。お客様のご要望にお応えするため、もう少し情報をご提供いただければ幸いでございます。またのお越しをお待ちしております。Ellen Deboeck, General Manager

Osamu様この度はHilton Brussels Grand Placeにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。当ホテルでのご滞在が、楽しいものであったことを願っております。またのお越しをお待ちしております。Ellen Deboeck, General Manager

様。この度は、Hilton Brussels Grand Placeにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。当ホテルでのご滞在が、楽しいものであったことを願っております。またのお越しを心よりお待ちしております。Ellen Deboeck, General Manager

Dear Guest,Thank you for taking the time to rate your stay with us.Your satisfaction is our utmost priority, however, please don't hesitate in letting us know how you feel we could make your next stay even better.We hope to have the pleasure of seeing you again in the future. Kind regards,Ellen Deboeck, General Manager

Dear Shigehiro,We would like to thank you for sending us your rating.We are happy to have met your requirements.We would love to know how we could have improved your experience with us.We hope to have the pleasure of seeing you again in the future. Kind regards,Ellen Deboeck, General Manager

Masatoshi 様この度は、Hilton Brussels Grand Place をご利用いただき、また、お言葉をお寄せいただきまして、誠にありがとうございました。当ホテルでのご滞在が、楽しいものであったことを願っております。またのお越しをお待ちしております。Ellen Deboeck, General Manager

Tetsuro様、この度はHilton Brussels Grand Placeをご利用いただきまして、ありがとうございました。この度は、便利な場所にある当ホテルで、快適にお過ごしいただけたご様子で、大変嬉しく思います。またのお越しをお待ちしております。Ellen Deboeck, General Manager

Dear guest, Thank you for the amazing score! I am glad that we were able to meet your expectations. It would be my pleasure to welcome you back in the future.

Dear guest, Thank you for taking the time to write us a review. I am glad that you enjoyed your stay. Feel free to share directly with us extra feedback on your experience with us. hope to have the opportunity to welcome you back in the future!

Dear Guest, Thank you for taking the time to rate us. I am glad that you enjoyed your stay but do feel free to reach us to share any extra feedback so we can reach a 5/5 on your next stay with us! I hope to have the opportunity to welcome you again should your travels bring you back to Brussels!

Dear Guest, Thank you for taking the time to write us a review. I am glad that you enjoyed your stay and that we were able to provide you with a memorable experience. Thank you very much for your feedback on the bathroom. I greatly appreciate and value your comments as I have taken them into account for us to review internally to improve our services to satisfy all of your needs next time. It would be my pleasure to welcome you back in the future!