Outdoor pool

Reviews of Beaches of Broome

3.5 out of 5
Beaches of Broome
4 Sanctuary Road, Cable Beach, WA

Reviews

8.4

Very Good

Rating 10 - Excellent. 112 out of 251 reviews" "
Rating 8 - Good. 101 out of 251 reviews" "
Rating 6 - Okay. 15 out of 251 reviews" "
Rating 4 - Poor. 16 out of 251 reviews" "
Rating 2 - Terrible. 7 out of 251 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Corinne

Stayed 5 nights in Aug 2023

4/10 Poor

Mitchell

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not informed shared bathroom, Sometimes that’s ok, but facility was dirty, shower water does not drain, sinks toilets filthy,
Stayed 1 night in Jul 2023

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was extremely friendly and helpful. Thank you again Marcel
Stayed 1 night in Jul 2023
Response from Beaches of Broome on Jul 24, 2023
Thanks for your feedback Marcel, very much appreciated.

6/10 Okay

Ryan

Staff where nice and was clean but just not really worth $300 a night for just a room and ensuite. Its basically an expensive hostel
Stayed 7 nights in Jun 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
We had been advised that breakfast was included, but on arrival we were told that they didn’t do breakfast anymore. Luckily we had the forms that had been sent to us. It was very very basic. Disappointing.
Stayed 2 nights in May 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very refreshing and relaxing. Staff so helpful. Great atmosphere for chilling and very clean. Dining area open and spacious amongst the tropics. Rooms were fresh. Ceiling fan as well as air con. Little things like supplied beach towel are nice touches.
Stayed 2 nights in May 2023

2/10 Terrible

joshua

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Paid $259 for just 1 night in a very small queen room with very basic amenities. On top of that the location is nothing special compared to similarly priced accommodation in Broome. If those were the only issues I would have been happy to accept that this accommodation is just poor value for money and I would have moved on without writing this review. The reason I am writing is that, in addition to the above, the pool was out of order and the hot water in my room also did not work, such that I was forced to shower in cold water for my, fortunately brief, stay here. I reached out to the owners who said there was nothing they could do and who offered no remediation.
Stayed 1 night in Apr 2023
Response from Beaches of Broome on Apr 14, 2023
Hi,Thank you for your feedback. I'm a bit confused as to why you didn't come to reception and mention the issue with the hot water as we can't fix anything if we aren't made aware of it. Our front desk girl even asked you on check out if everything was ok with your stay and you said yes everything was fine and then you sent an email to her 30mins later. I'm unsure on the remediation you required us to do once you had already checked out. We have fixed the hot water issue now that we are aware of it.In regards to our location, most of our guests book here due to the proximity to the beach.

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent budget family stay for an extended period.
Stayed 1 night in Jul 2021

10/10 Excellent

Rawinia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaches of Broome
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Cable Beach. Always a pleasant stay
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
My first impression was a guy on the desk that was really unpleasant. So much so I couldn't get that out of my head. I left the property and stayed somewhere else
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the shared lounge areas . The place was very clean and staff friendly and helpful. The room was clean and comfortable.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Friendly staff good service
Stayed 1 night in May 2021

10/10 Excellent

MERVYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cleanroom
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Clean facilities
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and managers are very friendly and helpful. The bar beverages and small menus are very good and affordable. Our room was on the smaller side but comfortable and clean. Overs all a great place to stay for a few days👍👍
Stayed 6 nights in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not your average Backpackers. Loved it, the share bathroom was clean and well maintained, as was the shared kitchen. Lovely pool with shade, chairs & tables and lounges to mull around on. A bar is on site with very reasonable prices. Ample shared areas for sitting, chatting, eating and drinking. Lots of shade in outdoor areas, wonderful gardens surrounding the property. Ample parking if needed. A bus only 200 metres down the road. Walking distance to Cable Beach. Scooters are available to hire.
Stayed 2 nights in Apr 2021
Response from Beaches on Apr 22, 2021
Thank you for your feedback. Whilst managers now, we loved stay at Beaches when travelling to Broome and to hear others continue to the enjoy the venue is great to hear. Hope to see you again soon. Regards Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 10 nights in Mar 2021
Response from Beaches on Apr 22, 2021
Thank you for your feedback. Regards Management

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
I like the proximity to the beach, but after staying here numerous times over the last 4 years the place needs some maintenance.
Stayed 1 night in Jan 2021
Response from Beaches on Mar 4, 2021
Thank you for your review. Yes agree. Our Maintenance Manager was away for 5 months of last year and we relied on travelers to maintain the standard we expect however this did not always meet our expectation either. We are getting back to the standard we expect but it is taking sometime. I also am happy to advise that during Jan 2021 we will be replacing the partitions in the communal bathrooms which are stating to show signs of wear and hope that when you next visit you see improvement. Regards Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It ticked all the boxes. The location is terrific.
Stayed 2 nights in Dec 2020
Response from Beaches on Jan 6, 2021
Thanks so much for your feedback and we are glad you enjoyed your stay

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Beaches on Nov 26, 2020
Thanks so much for your great review Trevor

8/10 Good

France

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020
Response from Beaches on Nov 26, 2020
Thanks so much

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friends all wish they stayed here!
I chose this hotel for location and value, separate to my friends who stayed at hotels and resorts nearby. The location is magic, close to the beach, Divers tavern and the bus. The room was a good size, clean and had all of the essentials covered including bathroom, plenty of towels, fridge, kettle, tea and coffee and even included a continental breakfast. Great atmosphere and vibe along with a cool value bar and snack shop, pool and facilities made for a great stay. I must also acknowledge Cobey and Cat who provided outstanding service and attention to everyone, never short of a smile and help.
Stayed 4 nights in Oct 2020
Response from Beaches on Oct 21, 2020
Thanks so much Kelvin for your wonderful review and feedback. We are so glad you enjoyed your stay with us and yes Kobe and Cat are absolutely amazing on our front desk

10/10 Excellent

Latitia, Perth WA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The staff was friendly and accommodating. Huge kitchen area for those that want to cook for themselves. A very pleasant stay.
Stayed 4 nights in Oct 2020
Response from Beaches on Oct 16, 2020
Thank you so much for your lovely review, we are glad you had a pleasant stay with us

8/10 Good

Anna, Perth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was well maintained. Staff were very friendly and helpful.
Stayed 1 night in Sep 2020
Response from Beaches on Oct 5, 2020
Thank you for your review and feedback, we really appreciate it and are glad you enjoyed your stay

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed friendly environment :) The staff were cheerful and helpful.
Stayed 1 night in Sep 2020
Response from Beaches on Oct 5, 2020
Thank you for your review and feedback, we really appreciate it and are glad you enjoyed your stay

8/10 Good

Jo, Holt Rock

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great easy going relaxed vibe. We loved the open spaces to relax and the pool was lovely.
Stayed 1 night in Sep 2020
Response from Beaches on Oct 1, 2020
Thanks Jo, we really appreciate your review and feedback

8/10 Good

Susan.H, Perth

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very pleasant staff. Didn't realise i had to share bathroom but all ok.
Stayed 2 nights in Sep 2020
Response from Beaches on Sep 19, 2020
Thanks Susan.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020
Response from Beaches on Sep 19, 2020
Thank you for your review

8/10 Good

Angela, Helena Valley, Western Australia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere was very friendly and lively. We enjoyed the fact that there were a lot of young people around who were, for the most part, polite and considerate.
Stayed 8 nights in Aug 2020
Response from Beaches on Aug 31, 2020
Thanks for your feedback Angela. We are glad you enjoyed the atmosphere and your holiday

8/10 Good

Carolyne, Perth WA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but very clean. Very comfortable bed, great shower. Nice pool. Staff very helpful would definitely stay here again.
Stayed 1 night in Aug 2020
Response from Beaches on Aug 27, 2020
Thanks Carolyne.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eaches
Most enjoyable 3 nights
Stayed 2 nights in Aug 2020
Response from Beaches on Aug 27, 2020
Thanks Trevor for your feedback

8/10 Good

Verified traveler

Stayed 11 nights in Aug 2020
Response from Beaches on Aug 27, 2020
Thank you so much

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Very comfortable. Bit noisy on occasion with some troublesome guests but no major drama.
Stayed 4 nights in Aug 2020
Response from Beaches on Aug 27, 2020
Thanks Charles, we hope to see you again

10/10 Excellent

Gavin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hostel! I’ve stayed at Beaches of Broome on a few different occasions and have been very pleased every time. Definitely recommend!
Stayed 3 nights in Jun 2020
Response from Beaches on Jul 1, 2020
Thanks so much Gavin. It's always great to have you stay with us

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Someone pissed in my room.
Stayed 3 nights in Feb 2020
Response from Beaches on Feb 14, 2020
Hi Aaron, We understand that you are annoyed that you were evicted for this offence but as you were the only Expedia booking in this room, we therefore realise this review is from yourself. You were identified by other guests as the person that committed this disgusting act. Not only were you drinking in your room, you were so intoxicated that you choose to urinated in the room with other guests around. Hence your eviction.

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sparkling clean with comfortable and modern facilities. Beautiful pool and great location with cafes, bars and Cable beach a short walk away. Great value for money and management are so responsive and helpful if any issues arise during your stay.
Stayed 1 night in Dec 2019
Response from Beaches on Dec 22, 2019
Thanks for the great review Gabrielle. We are so glad you enjoyed your time here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay at Beaches of Broome, although it was not a holiday and a medical emergency for my family. Taken care of by AARON from airport although we were not on the shuttle list pick up he drove us straight to Broome Hospital. Thank you :) Professional Efficient Service from check in to check out. Nice relaxing intimate backpackers with dorm style or rooms with ensuite. Definitely stay here again. Shuttle bus a few steps away into Broome Town and Shopping Centre for Supplies
Stayed 2 nights in Aug 2019
Response from Beaches on Aug 14, 2019
Thanks for your feedback and we are glad you were taken care of by our staff. All the best to you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location. Basic but all you need.
Stayed 3 nights in Jul 2019
Response from Beaches on Aug 8, 2019
Thanks very much for your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaches of Broome is a shining gem to find. I cannot say any negativity on this accommodation it was a beautiful week and only a short walk to Cable Beach. The staff were very friendly and experienced. At 70 years of age I certainly didn’t feel out of place and it was nice to see at our age welcome at Back Packers. Nice and quiet with lovely lounges to sit and read and relax. I’ll definitely return next year.
Stayed 6 nights in Jul 2019
Response from Beaches on Aug 2, 2019
Thank you so much and we are so happy to enjoyed your time with us. We always hope all ages feel welcome here.

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and relaxing
Had an amazing time there and the kids enjoyed themselves too. Very clean and tidy and the staff were so friendly. Would definitely stay again.
Stayed 1 night in Jul 2019
Response from Beaches on Aug 2, 2019
Thanks so much Michell. We are glad you enjoyed your time here

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Beaches on Jul 29, 2019
Thanks Charlene, we really appreciate your feedback.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for holiday. No wifi in guest rooms. Very good location as it is clise to Cable Beach.
Stayed 1 night in Jul 2019
Response from Beaches on Jul 29, 2019
Thanks for the feedback.