Superior Double Room, Patio | Desk, soundproofing, free WiFi, bed sheets
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Reviews of Hillcroft Accommodation

3.5 out of 5
Hillcroft Accommodation
Firtree Farm, Ashford Road, Redhill, Bristol, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 405 reviews" "
Rating 8 - Good. 99 out of 405 reviews" "
Rating 6 - Okay. 26 out of 405 reviews" "
Rating 4 - Poor. 5 out of 405 reviews" "
Rating 2 - Terrible. 8 out of 405 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Liked: Cleanliness
Room 8 well presented clean good shower and toilet, 3.5x3.5m abit squeezy for two. Very little sound insulation and constant sound of water running in pipes. Noisey neighbours would be a problem
Stayed 1 night in May 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from hillcroft on May 17, 2024
Thank you very much

10/10 Excellent

Sue

Clean and simple
Stayed 1 night in Apr 2024
Response from Hillcroft on Apr 30, 2024
Thank you

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely accommodation, would recommend if wanting to stay near the airport and couldnt hear the plans.
Stayed 1 night in Feb 2024
Response from Hillcroft on Feb 18, 2024
Thank you very much

10/10 Excellent

Vishnu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot for overnight stay before an early flight at Bristol airport. Really enjoyed the random friendly pygmie goat Will definitely use again!
Stayed 1 night in Jan 2024
Response from Hillcroft on Jan 20, 2024
Thank you very much

10/10 Excellent

debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just around the corner from the silver zone parking at the airport. Didnt like the track too the accommodation it was almost non existent, holes full of muddy water,and your unaware how deep they might be
Stayed 1 night in Nov 2023
Response from Hillcroft on Nov 24, 2023
Thank youOnce the building work is finished on the new rooms we will be re doing the drive.

10/10 Excellent

Lea

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hillcroft on Oct 17, 2023
Thank you

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hillcroft on Oct 17, 2023
Thank you

6/10 Okay

Jana

Stayed 1 night in Sep 2023
Response from Hillcroft on Oct 5, 2023
Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, comfortable.
My partner and I stay here before our flight from Bristol Airport, It was very convenient, clean and a nice touch with cartons of orange and apple juice with 2 cereal bars. Bed very comfortable. The only thing I would say it is not sound proof. Would still recommend it though.
Stayed 1 night in Sep 2023
Response from Hillcroft on Sep 24, 2023
Thank you

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hillcroft on Sep 23, 2023
Thank you very much

8/10 Good

IAN

Stayed 1 night in Sep 2023
Response from Hillcroft on Oct 17, 2023
Thank you

8/10 Good

DIANE

Liked: Cleanliness, property conditions & facilities
Second stay
Lovely accommodation, fabulous situation. But i must say, the bed was very uncomfortable and it was extremely warm in the room. Shower was great, and the little touches of snacks and drinks were very much appreciated. 👌
Stayed 1 night in Sep 2023
Response from Hillcroft on Sep 4, 2023
Thank you for your comments

10/10 Excellent

luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place to stay
Stayed 1 night in Aug 2023
Response from Hillcroft on Aug 21, 2023
Thank you very much

6/10 Okay

Gillian

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good, but noisy
So convenient for the airport and the room was clean and well appointed. But tge bed was small and the walls thin, so we could hear everything going on in the adjoining rooms.
Stayed 1 night in Aug 2023
Response from Hillcroft on Aug 21, 2023
Sorry you did not enjoy the stay as much. Thank you for your feedback

10/10 Excellent

Kristy

Stayed 1 night in Aug 2023
Response from Hillcroft on Aug 10, 2023
Thank you so much

8/10 Good

helen

Liked: Cleanliness, property conditions & facilities
The booking did not explain what was carefully explained on arrival: the door of the room was open and the key inside so arrival time not critical. The booking said had to contact the property if late arrival, which is not true. Enjoyed visit from friendly goat; charming and unexpected.
Stayed 1 night in Aug 2023
Response from hillcroft on Aug 7, 2023
Thank you - late arrival or early check out is fine.

10/10 Excellent

Derek

Amazing and spotless. Very accomodating
Stayed 1 night in Jul 2023
Response from Hillcroft on Jul 11, 2023
Thank you very much

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hillcroft on Jul 9, 2023
Thank you very much

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. Very clean. Difficult to find a parking space.
Stayed 1 night in Jun 2023
Response from hillcroft on Jun 26, 2023
Thank you

2/10 Terrible

Lori

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This properry is in varying stages of repair, disrepair and build. There was chicken feces at the door to my room. Zero airflow so I had to sleep with the door wide open, thus i felt very unsafe. The dirt road into the property had more potholes than evenness. Goat and chickens roamed freely, defacating. Mold in shower. Barely any hot water for shower. Scalding hot watwr in sink. Extremely noisy at all hours of the night. I barely slept 2 hours, all broken sleep dur to the insane comings and goings (was therr a party on the property????). Half roll of toilet paper. I have photos to show all of this. The price was approximately $120 USD p/n...a gross injustice and an abdolute insult to any patron. The room is tiny. The shower doesnt drain well, leaving water all ovet the toilet area floor. Smallest tv I have ever seen in any room. Difficult and strange to get to the property. I cannot reccommend anything about this property. What an absolute travesty that Expedia markets this horrid property. Complete scam... Please do better. .
Stayed 1 night in Jun 2023
Response from Hillcroft on Jun 17, 2023
Sorry the stay was not to your liking.Our accommodation was obviously not what you were looking for on this occasion.Perhaps you could have mentioned these things to either the owners who live on site or the housekeeping lady who had to repeatedly ask you to vacate the room long after check out time had passed, after every other guest had left and their rooms all serviced for the next evening, Instead you were just rude and made her feel very uncomfortable.Anyone would have been more than happy to run through how to operate the shower or how to secure the door for ventilation, there is very clear simple instructions within the room to make your stay comfortable.

8/10 Good

Michael

Stayed 1 night in Jun 2023
Response from Hillcroft on Jun 17, 2023
Thank you

8/10 Good

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place , quiet and clean . We used it as we arrived late back from holiday. As a consequence taxi cost at that time is quite expensive . Accommodation its self is ideal.
Stayed 1 night in May 2023
Response from Hillcroft on May 31, 2023
Thank you

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from Hillcroft on Jun 21, 2023
Thank you very much

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hillcroft on May 26, 2023
Thank you

10/10 Excellent

Penelope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pre-flight overnight stay
Fantastic location for airport. Extremely clean, comfortable and tastefully furnished. Great value for money. No check in/check out required as all done online beforehand
Double bed
Single bed
Stayed 1 night in May 2023
Response from Hillcroft on May 26, 2023
Thank you very much

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2023
Response from Hillcroft on May 24, 2023
Thank you

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place, really convenient for the airport
Stayed 1 night in May 2023
Response from Hillcroft on May 12, 2023
Thank you very much

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fab comfy stay
Absolutely perfect, thank u once again Hillcroft
Stayed 1 night in Apr 2023
Response from Hillcroft on Apr 22, 2023
Thank you very much

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and peaceful in a beautiful setting. My daughter loved waking up to a view of the horse in the field behind the room. Wouldn't hesitate to stay again
Stayed 1 night in Apr 2023
Response from Hillcroft on Apr 9, 2023
Thank you very much

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Hillcroft on Mar 31, 2023
Thank you very much

10/10 Excellent

stuart

Stayed 1 night in Mar 2023
Response from Hillcroft on Mar 29, 2023
Thank you very much

4/10 Poor

Ashley

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
You only get caught once!
We booked a twin room. Only to find a single against a wall, with a pull out. Quite pathetic (Children's bedding) We're in our sixty's. My wife lay below me, on the pull out... you cannot make it up! Then around 22.00 pump was making a continuous noise. Complained. We moved to another room, a double plus a single room. So why we were given such a god damn awful room?
Stayed 1 night in Mar 2023
Response from Hillcroft on Mar 18, 2023
Thank you for your review, you chose and booked this room over any other rooms available. It is our budget room and clearly shows the bed arrangement on our website.As we always try to give guests the best experience and in this case we were able to offer a more expensive room at no extra cost. We do not allocate the rooms, the guests book a specific rooms and the budget room they booked is extremely popular, especially with younger travelersAs we have no information on guests ages and requirements the responsibility falls to the individual at the time of booking to read the info and decide accordingly the best room for their needs.

10/10 Excellent

Satu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, clean and in very good condition. Loved that there was coffee and small snacks as well. Would stay again for sure. Thank you!
Stayed 1 night in Jan 2023
Response from Hillcroft on Jan 21, 2023
Thank you very much

8/10 Good

Lars

Stayed 1 night in Jan 2023

10/10 Excellent

Paula

Stayed 1 night in Jan 2023
Response from Hillcroft on Jan 9, 2023
Thank you

10/10 Excellent

caitlin

Stayed 1 night in Dec 2022
Response from Hillcroft on Dec 19, 2022
Thank you very much

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Hillcroft on Dec 15, 2022
Thank you very much

10/10 Excellent

rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Hillcroft on Dec 15, 2022
Thank you very much

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy stay !
Really clean and comfortable stay before a morning flight from Bristol I have already booked to stay again before our next flight
Stayed 1 night in Nov 2022
Response from Hillcroft on Dec 8, 2022
Thank you very much

10/10 Excellent

Wendy

Stayed 1 night in Nov 2022
Response from Hillcroft on Nov 26, 2022
Thank you very much

6/10 Okay

john

Traveled with partner
Disliked: Staff & service, property conditions & facilities
TV very on and off with picture and sound would not stay again
Stayed 1 night in Nov 2022
Response from Hillcroft on Nov 19, 2022
Thank you for letting us know so we can check the TV.

8/10 Good

Angharad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabins are really cute. Fire alarm flashes red which is annoying when trying to sleep. Bit noisy unsure if it was the boiler or next doors tap. Name not on door like it said it would be. Arrived at 4:40pm. Called up and they told us cabin number. Rooms nicely done out and clean.
Stayed 1 night in Oct 2022
Response from Hillcroft on Nov 2, 2022
Thank you for your review, we will see if we can change the fire alarm but it is for your safety. We are gald you enjoyed the stay with us.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean too hot and noisy though.
Lovely convenient location, the room was too hot though and unfortunately really noisy, the cistern seemed to keep running through the night and there was a really annoying dripping sound that we couldn’t work out where it was coming from. Sadly my wife and I got no sleep as a result.
Stayed 1 night in Oct 2022
Response from Hillcroft on Oct 20, 2022
Thank you- we will investigate the noise.

6/10 Okay

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alarms
Lovely place to stay 1 Mile from bristol airport, Our only problem was at 3 am all the alarms went off and we were up walking around for half hour, then couldn’t get back to sleep Not the owners fault, but annoying
Stayed 1 night in Oct 2022
Response from Hillcroft on Oct 16, 2022
Thank you for your review. We are sorry the alarms went off but they are there for your safety after a guest managed to set them off.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy and peaceful
We had a short stay due to a late flight but the room was prepared and waiting as promised even though we didn’t arrive until after 3am, the room was clean and comfy and perfect for a rest after a late flight.
Stayed 1 night in Oct 2022
Response from Hillcroft on Oct 9, 2022
Thank you so much

8/10 Good

GILLIAN DAVISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Hillcroft on Oct 7, 2022
Thank you

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
I stayed in the ‘Shepherd’s Hut’, which is very cosy and fine for a happy couple. The toilet/shower is 30 yards away and you’ll need your torch/phone to access it at night. The other rooms look superb and well appointed. It’s a 2 minute drive to Bristol airport.
Stayed 1 night in Sep 2022
Response from Hillcroft on Sep 30, 2022
Thank you

10/10 Excellent

Rachel

Stayed 1 night in Sep 2022
Response from Hillcroft on Sep 30, 2022
Thank you very much

8/10 Good

Jacqui

Stayed 1 night in Sep 2022
Response from Hillcroft on Sep 29, 2022
Thank you