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ハンプトン バイ ヒルトン ブリストル エアポートの口コミ

3.5 out of 5
ハンプトン バイ ヒルトン ブリストル エアポート
Bristol Airport, Bristol, England

口コミ

9.0

とても素晴らしい

評価 10 - 1114 件の口コミ中 694 件が非常に良い" "
評価 8 - 1114 件の口コミ中 280 件が良い" "
評価 6 - 1114 件の口コミ中 80 件が普通" "
評価 4 - 1114 件の口コミ中 33 件が不満" "
評価 2 - 1114 件の口コミ中 27 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

6/10 (普通)

Hiroyuki

2023 年 9 月に 1 泊滞在
Jasmine Martinからの返信 (投稿日 : 2023 年 10 月 12 日)
Dear Hiroyuki, Thank you for taking the time to rate our hotel. We hope you enjoyed your stay, and we look forward to seeing you again soon.

8/10 (良い)

Michael

2024 年 5 月に 1 泊滞在
Jennie and the Hampton Teamからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the wonderful 5* rating! We are thrilled to hear that you had a good experience in our hotel.Kind Regards,Hampton by Hilton Bristol Airport

10/10 (非常に良い)

peter

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
easy and simple check in at almost 2am had a beer and totally relaxed. rooms excellent all round. perfect stay. back again soon.
2024 年 5 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your review, we are delighted to hear that you enjoyed your stay with us we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is really the only hotel next to the terminal. Expensive fof what it was but very handy for early morning flights.
2024 年 5 月に 1 泊滞在
Jennie and the Hampton Team からの返信 (投稿日 : 2024 年 5 月 16 日)
Dear David,Thank you for choosing the Hampton by Hilton Bristol Airport and for taking the time to offer your feedback. We are delighted to know that you enjoyed the convenience of our hotel, and we hope to see you again on a future visit. Kind Regards,

8/10 (良い)

Jane

カップルで旅行
良かった点 : 施設のコンディションと設備
We love the proximity to the airport. We had a disabled room which we didn’t need. Plenty of space but the shower floor didn’t dry easily and the water flowed outside the shower tiles making the floor slippery. There was no de caff tea or coffee which we would have expected. It was only a one night stay so didn’t mention it as we left early. Breakfast on the go was good. Helpful staff.
2024 年 5 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and convenient…… will stay again.
2024 年 5 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your review, we are delighted to hear that you enjoyed your stay with us we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 (非常に良い)

Rachel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay the night before or after your flight. Rooms were lovely and clean, hot drink facilites, powerful shower and the food in the restaurant was delicious! There was also a great selection of food on the breakfast buffet. Definitley will be staying here again and would recomment to friends and family
2024 年 4 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for your review, we are delighted to hear that you enjoyed your stay with us we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

8/10 (良い)

Bridgeen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient.
2024 年 5 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for your review, we are delighted to hear that you enjoyed your stay with us we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel, room clean and comfortable . Evening meal ok but small portions. Early breakfast excellent
2024 年 5 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for your review, we are delighted to hear that you enjoyed your stay with us we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

8/10 (良い)

Anna

良かった点 : スタッフとサービス、施設のコンディションと設備
—-
2024 年 5 月に 1 泊滞在

8/10 (良い)

Bernard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A nice stay
2024 年 5 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 (非常に良い)

Norma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff is very nice and welcoming!
2024 年 5 月に 1 泊滞在
Brad and The Hotel team.からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Norma,Thank you for taking the time to review our hotel based on your recent stay with us, we are pleased to hear you enjoyed your stay and the staff that welcomed you,We hope to welcome you back in the future,Kind Regards,

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good hotel rooms were nice and spacious, would stay again
2024 年 5 月に 1 泊滞在
Brad and The Hotel team.からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear David,Thank you for taking the time to review our hotel based on your most recent stay, we are pleased to hear you enjoyed your overall stay and would stay with us again,We hope to welcome you back soon,Kind Regards,

8/10 (良い)

Edward

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was good that their breakfast service started at 4am it enabled us to use it before we had to leave for the departure terminal. Easy access too to the terminal walking up ftom the hotel.
2024 年 5 月に 1 泊滞在
Daisy and The Hotel Team からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Edward, Thank you for taking the time to leave feedback regarding your stay. We are happy to hear you enjoyed your time with us, and that you especially appreciated our early breakfast service and the short distance to the terminal. Thank you for staying with us and we hope to welcome you back in the future.

10/10 (非常に良い)

Gail

2024 年 5 月に 1 泊滞在
Jennie and the Hampton Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the wonderful rating! We are thrilled to hear that you had a good experience in our hotel.Kind Regards,Hampton by Hilton Bristol Airport

10/10 (非常に良い)

Neil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Used for one night before our early morning flight
2024 年 4 月に 1 泊滞在
Daisy and The Hotel Teamからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Neil, Thank you for leaving feedback regarding your recent stay with us. We are happy to hear that you enjoyed your stay and we hope to welcome you back again in the future.

8/10 (良い)

Barbara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient, just a few minutes walk to terminal building.
2024 年 4 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 (非常に良い)

Mireille

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful building and very clean. We felt welcome and looked after immediately Extremely convenient location
2024 年 4 月に 1 泊滞在
Brad and The Hotel team.からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Mireille,Thank you for taking the time to review our hotel based on your most recent stay with us, we are pleased to hear that you enjoyed your overall stay with us and found welcome and looked after by our staff members, we all stride to provide our best customer service to every guest. We also appreciate that you enjoyed the location and overall building.We hope to welcome you back in the future,Kind Regards,

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay for an early or late flight.
2024 年 4 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 (非常に良い)

lee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean , very convenient and lovely breakfast
2024 年 4 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your review, we hope to welcome you back in the future. Kind Regards, Jess and the Hampton Team

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Brad and The Hotel team.からの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Sarah,Thank you for taking the time to review our hotel based on your recent stay, we are pleased to see you enjoyed your overall stay and we look forward to welcoming you back in the future.Kind Regards,

8/10 (良い)

David Ian

2024 年 4 月に 1 泊滞在
Brad and The Hotel team.からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear David,Thank you for taking the time to review our hotel based on your most recent stay with us, we are pleased to hear you have enjoyed your overall stay,We hope to welcome you back in the future and push it to a 5 out of 5 stay,Kind Regards.

4/10 (不満)

Shelly

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Bed was really uncomfortable
2024 年 4 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had early flight .went for breakfast at 5am I asked fot a carry out bag as i had done many times in the past and was told they don't do it any more So i don't eat till 10am so was quite disappointed with this but everything else was fine Staff very helpful
2024 年 4 月に 1 泊滞在
Brad and The Hotel team.からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Peter,Thank you for taking the time to review our hotel based on your recent stay, we are glad to hear that the staff we're very helpful.However, we extremely apologies about the breakfast carry out bag not being available for you. We will forward this information over to the kitchen and nights team to find a resolution for the future.Kind Regards,

6/10 (普通)

Janice

良かった点 : 施設のコンディションと設備
No help in getting a taxi to depart
2024 年 4 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, sorry to hear about your taxi dilemma I shall pass on your feedback so we can improve our services. We look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 (非常に良い)

Vicky

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was really clean. The twin room we had was spacious with a good shower room. All of the staff we encountered were friendly and helpful and the food was good. We chose this hotel because it was close to the airport for our morning flight - and there was a clearly marked path to get there. We were really impressed and wished we'd booked the hotel again when we came home!
2024 年 4 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

8/10 (良い)

Linda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Polite and helpful young man at reception when arriving at midnight. Good breakfast, especially the watermelon, pastrami and vegetarian spring rolls . Very good nights sleep in comfy bed and easily controlled room temperature. Would have liked herb teas in room and been offered fresh milk to take up to room when I arrived.
2024 年 4 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 (非常に良い)

Sydney

2024 年 3 月に 1 泊滞在
Bradからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Sydney,Thank you for taking the time to review our hotel based on your recent stay, we are pleased to see you enjoyed your stay and extremely happy for the rating you have provided. We hope to welcome you back and provide another great stay for you.Kind Regards,

6/10 (普通)

Ken

良かった点 : 清潔度
Food was ordinary at best. Drinks were very expensive and the bed was average in terms of comfort. Three stars is generous.
2024 年 3 月に 1 泊滞在
Simonからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your positive feedback

10/10 (非常に良い)

Jayne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice and relaxed
2024 年 3 月に 1 泊滞在
Simonからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your positive feedback

10/10 (非常に良い)

Pat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Simonからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your positive feedback

8/10 (良い)

ERNEST E.

2024 年 3 月に 1 泊滞在
Jennie and the Hampton Teamからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for your review, we hope to welcome you back in the future. Kind Regards,

8/10 (良い)

Ho Yin Roy

2024 年 3 月に 1 泊滞在
Brad and The Hotel team.からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Ho Yin Roy,Thank you for taking the time to review the hotel, we look forward to welcoming you back in the future and providing another great stay with us.Kind Regards,

8/10 (良い)

Ian、Watchet

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location for early morning flights. Nice rooms in good condition. Poor selection of food in the evening considering the standard and price of hotel.
2024 年 3 月に 1 泊滞在
Daisy and The Hotel Team からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for providing feedback regarding your recent stay with us, we greatly appreciate this. We are pleased to hear that the location and rooms were nice and convenient for you. However, we are sorry that you felt that the dinner menu in the evening had poor selection, our kitchen team are currently looking into developing a new menu for the hotel. So hopefully if you are to stay with us again in the future, we will have a better selection for you.

10/10 (非常に良い)

Katharina

良かった点 : 設備とサービス
Clean and quiet rooms, friendly staff, amazing location just 5min from departures.
2024 年 3 月に 1 泊滞在
Daisy and The Hotel Teamからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for providing feedback regarding your current stay with us. We are very pleased to hear that you were happy with the hotel room and location, as well you had a good experience with our team of staff. We really hope to welcome you back again in the future.

10/10 (非常に良い)

Nicola

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient for the airport
2024 年 2 月に 1 泊滞在
Daisy and The Hotel Teamからの返信 (投稿日 : 2024 年 3 月 17 日)
Thank you for providing feedback on your recent stay with us. We are pleased to hear you enjoyed your time with us and we hope to welcome you back again in the future.

10/10 (非常に良い)

Reece

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Bradからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Reece,Thank you for leaving a review on your recent stay, we are glad you enjoyed your stay.We hope to welcome you again in the future,Kind Regards,Bradley and The Hampton Team

4/10 (不満)

michele

良かった点 : 清潔度、施設のコンディションと設備
The main reason for my poor rating is I booked a twin room and received a cramped room with a double bed and a very uncomfortable sofa bed for myself and my mother. The sofa bed had an extremely thin mattress and exposed metal levers etc making it impossible to get comfortable or in and put of safely without snagging legs etc on the metal. Very unhappy!
2024 年 3 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

10/10 (非常に良い)

Andrew

カップルで旅行
良かった点 : 施設のコンディションと設備
Construction work in place
2024 年 3 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for providing feedback regarding your recent stay with us. We are so sorry about the issues you faced during your stay, recently there was a sinkhole discovered where the walk way to the airport is located so we have had to close this off now due to safety reasons. The airport are working to get this fixed as quickly as possible, we have made guests aware of the alternative walkway on our website as well as the welcome message for your reservation. sorry for any inconvenience caused Kind Regards, Jess and The Hampton Team.

10/10 (非常に良い)

Gail

2024 年 3 月に 1 泊滞在
Simonからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your positive feedback

8/10 (良い)

Philip

2024 年 3 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards The Hotel Team

10/10 (非常に良い)

Violet

2024 年 2 月に 1 泊滞在
Daisy and The Hotel Teamからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for leaving feedback regarding your recent stay with us. We are pleased to see that you enjoyed your stay with us and we hope to welcome you back again in the future.

8/10 (良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 3 月 3 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 (非常に良い)

Marie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very close to the airport for an early morning flight, but construction hindered easy access between the hotel and the airport. The staff however arranged transport from the hotel right to the departures door. As seniors in our mid-70's we could not have managed our luggage the half mile up hill.
2024 年 2 月に 1 泊滞在
Daisy and The Hotel Teamからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Marie, Thank you for providing feedback on your recent stay with us. We are happy to hear that you enjoyed your over all experience with us and that transfer was arranged for you by our staff to the airport. We are sorry again about the current diversion ourselves and the airport are working as fast as possible to get it fixed. We hope to welcome you back in the future.

10/10 (非常に良い)

Roger

家族旅行
Convenience and cleanliness
2024 年 2 月に 1 泊滞在
Daisy and The Hotel Teamからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Roger, Thank you for taking the time to leave feedback regarding your stay with us. We are delighted to hear about your experience and hope to welcome you again in the future.

8/10 (良い)

Melvin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

10/10 (非常に良い)

Carys

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient , quiet & clean
2024 年 2 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 2 月 24 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team

8/10 (良い)

Heidi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pretty good
No instructions for the heating do very cold
2024 年 2 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, unfortunate to hear about your room experience we shall pass on your comments to the housekeeping team so we can improve our standards and our facilities for future. Sorry for any inconvenience caused. Kind Regards Jess and The Hotel Team.

6/10 (普通)

Ashley

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
£45 parking fee.. DO NOT STAY
DO NOT STAY IF YOU INTEND TO PARK My partner and I stayed the night before I was due to fly early the next morning. My partner drove and was stung with a parking fee of £45!!!! This was the normal fee within the hotel car park.. Absolutely disgusting that you pay all this money to stay at hotel to then have this fee on top. I will not stay again!
2024 年 2 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience, the hotel car park is owned and managed by Bristol Airport so we are unable to offer complimentary parking but we offer a discounted rate for hotel guests of 45. We look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team.

10/10 (非常に良い)

Brynmor

2024 年 2 月に 1 泊滞在
Jessからの返信 (投稿日 : 2024 年 2 月 23 日)
Thank you for your feedback regarding your visit. We are happy to hear about your overall experience we look forward to welcoming you in the future. Kind Regards Jess and The Hotel Team