施設の正面

セリーナ ブライトンの口コミ

3 out of 5
セリーナ ブライトン
135 Kings Road, Brighton, England

口コミ

8.0

とても良い

評価 10 - 228 件の口コミ中 95 件が非常に良い" "
評価 8 - 228 件の口コミ中 75 件が良い" "
評価 6 - 228 件の口コミ中 29 件が普通" "
評価 4 - 228 件の口コミ中 16 件が不満" "
評価 2 - 228 件の口コミ中 13 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

7.8/10

設備とサービス

7.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

Shuma

良かった点 : 清潔度
概ねよかったけど
Wi-Fiが微妙に届かなかったのでフロントまで行かねばならなかった。
2024 年 2 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Wi-Fiに問題があり、局所的な停電が発生し、ホテル内だけでなくエリア全体に影響があったことをお詫び申し上げます。 このような状況にもかかわらず、残りのご滞在を楽しんでいただければ幸いです敬具セリーナ・ブライトン・チーム

10/10 (非常に良い)

KAZUKI

2023 年 12 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear KazukiThank you so much for your wonderful review and high rating, we hope you can visit again soon

6/10 (普通)

Nanae

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The rooms were clean, but there was no TV and no kettle to boil water. The staff were helpful, the beach was right in front of us and the surroundings were good, but I thought the price was high for this.
2023 年 8 月に 1 泊滞在
Selinaからの返信 (投稿日 : 2023 年 9 月 5 日)
Hi Nanae,Thank you for the review, every bit of feedback helps us out. We try to encourage everyone to explore the city and join in on the activities we have throughout the week which is why none of our rooms have tvs. The next time you stay with us we can provide you with a kettle, just let us know!Best wishes,Selina Brighton Team

8/10 (良い)

Katie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really lovely hotel, a bit odd not having coffee and tea making facilities in all rooms however free tea and coffee was available within the reception so wasn’t an issue. Staff were lovely, friendly and very helpful. Would definitely stay again!
2024 年 5 月に 2 泊滞在
Selina Brighton teamからの返信 (投稿日 : 2024 年 5 月 27 日)
Hi Katie,Thank you so much for leaving a review! We hope to see you again soon

6/10 (普通)

Jurgen

気になった点 : 施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear JurgenThank you so much for taking the time to review your stay, please let us know if we can improve on anyting if you return to Brighton Kind regards

10/10 (非常に良い)

Neil

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and comfy room. Friendly staff and so convenient for the Brighton Centre.
2024 年 5 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear NeilThank you so much for your review high rating, we are delighted you had a great stay and found the location to be perfect for your tripKind regards

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear SarahThank you so much for rating your stay with us we are delighted you had a great trip in BrightonKind regards

8/10 (良い)

clare

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Staff were friendly and helpful when the heating in our room malfunctioned.
2024 年 5 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear ClareThank you so much for your review and commenting on the team helpfulness. We Hope you can visit again soon

4/10 (不満)

Donna

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Stayed here for 2 nights and whilst not bad value you get what you pay for ! Lift broken during our stay, only two thin pillows for a king size bed, room not made up during our stay despite leaving sign up to make up room and bathroom stunk of weed when you put the fan on. Overall not a great stay and would not recommend!
2024 年 5 月に 2 泊滞在
Selina Brighton TEamからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear DonnaI'm really sorry you experienced issues whilst staying here and certainly is not normal. We did experience issues with the lift and we called out the engineers on all occasions and certainly is not normal occurrence. We are really sorry for any inconvenience. This seems to now have been resolved satisfactorily. We can also provide extra pillows on request and rooms to be cleaned or additional items provided to you. Please do just ask. Kind regards

6/10 (普通)

Rebecca

カップルで旅行
良かった点 : 設備とサービス
No TV / speakers / form of entertainment in the room which you would get in more budget hotels so not sure why it wasn’t included here. Room was also very cold.
2024 年 4 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear RebeccaMany thanks for your review, we do have the heating on a timer but also have additional heating if required. We do not provide TV's in any of our roomsKind regards

10/10 (非常に良い)

Jordan-Leigh

2024 年 4 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Jordan-Leigh, Thank you so much for the 5 out of 5 star rating your recent stay at Selina, We hope you will be able to visit again soonKind regards

8/10 (良い)

Georgia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Lovely hotel
2024 年 4 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you Georgia for your review and rating your stay, we are delighted you were overall rating us was a good stayKind regards

4/10 (不満)

Kane

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Basic cleanliness was poor, beside tables were full of dust and bedsheets were sandy. Upon arrival, the room wasn’t ready despite arriving at check in time, so we had to wait an hour for it to be ready. Staff were nice but unhelpful when we had problems with our radiator.
2024 年 4 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear KaneWe are very sorry you experienced issues with your room or radiator, i am sure however this would have been reported to our maintenance team and we thank you for you patience and for reporting the matter. Kind regards

2/10 (非常に不満)

JOHNBOSCO

2024 年 4 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your review, we are sorry that you were dissapointed with your stay. If we can assist in the future please feel free to get in contact

10/10 (非常に良い)

Michael、Dunedin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quick and easy
2024 年 3 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear ElizabethThank you so much for the 5 star review and we are delighted you had a great stay. I hope we can welcome you back soonKind regards

10/10 (非常に良い)

Sambhav

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good
2024 年 3 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear ElizabethThank you so much for the 5 star review and we are delighted you had a great stay. I hope we can welcome you back soonKind regards

8/10 (良い)

Julia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the quirky interior decor. Faboulous views across to the seafront. Extremely clean just a shame the bath panel was badly cracked & taped together, a minor point though.
2024 年 3 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear ElizabethThank you so much for your review and we are delighted you had a great stay. We are sorry there was an issue with the bath panel and hope to get our team onto that I hope we can welcome you back soonKind regards

10/10 (非常に良い)

Russell

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear ElizabethThank you so much for the 5 star review and we are delighted you had a great stay. I hope we can welcome you back soonKind regards

10/10 (非常に良い)

Lisa-Jayne、Sandown

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2024 年 3 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 3 月 12 日)
Der Lisa-JayneThank you so much for the high rating we are delighted you had a great stay. We hope you will consider Selina on your next trip!

6/10 (普通)

Duncan

出張
No tv in the room. Very noisy. Could hear people from other rooms talking.
2024 年 3 月に 1 泊滞在
Selina Brighton teamからの返信 (投稿日 : 2024 年 3 月 10 日)
Hi Duncan, Thank you for taking the time to leave us a review, we'll be taking your feedback onboard!Kind regards,

6/10 (普通)

Cherry

良かった点 : 清潔度
2024 年 3 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 3 月 5 日)
Thank you for you review after your stay with us in March

2/10 (非常に不満)

Nathaniel

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible
2024 年 2 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 3 月 5 日)
Thank you for your review we are sorry you were dissapointed, if we can assist in anyway please contact us directly at Selina Brighton

6/10 (普通)

Ellie

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Selina Brighton TEamからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear EllieThank you for your review and your customer at Selina Brighton. We hope that you will consider us again

10/10 (非常に良い)

Emily

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super lovely and welcoming, incredible staff, good value for money
2024 年 2 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear EmilyThank you so much for your review and kind words, we are delighted you had a fab stay. We hope you will come back soon

10/10 (非常に良い)

Hanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 2 月 15 日)
Amazing 10 out 10 Wow Thank you so much. We are delighted you had a great stay

8/10 (良い)

Gary

2024 年 2 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear GaryWe are delighted you had a great stay with us and hope that you will consider Selina for your next trip.

8/10 (良い)

Stephen

2024 年 1 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear StephenThank you so much for taking the time to review your stay, we are delighted you had a great stay and hope you can visit again soon,Kind regards

10/10 (非常に良い)

Justin

良かった点 : 清潔度、スタッフとサービス
Great location. Staff were wonderful !
2024 年 1 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear JustinThank you so much for your review and 5 our of 5 rating, we are delighted you enjoyed the location and thank you so much for your kind words regarding our team, We hope you can visit again soon.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you so much for taking the time to review your stay, with comments or not we appreciate your efforts and hope you will come back soon.

8/10 (良い)

Sophie Louise

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay, lovely staff!
Special shout-out to the night time receptionist Koffee as he was so lovely to chat with and keeping an eye out for any randomers trying to get in! The free tea and coffee in reception was nice as there is no kettles in the room, it was annoying at first having to go up and down but actually nice as I stopped for a chat with the reception staff more. Actually all 3 of the reception members I interacted with were all lovely and so helpful. It was nice they were there out of hours as I checked in late into the evening. The rooms were very clean and bed linen was clean and comfortable. I would have loved a tv in the room , and maybe a jug for water & extra glasses. But nothing that would put me off staying again I’m sure if I asked they would have accommodated. I booked an en suite double as it wasn’t clear on the hotels site if that meant the standard double wasn’t en-suite, so thought I should mention that. The style and refurbishment of the hotel is great and very trendy/ if you are travelling for work it’s nice they have a cafe space during the day that you can work in, again staff very friendly in there. All in all, very good. Better for younger travellers probably but if you want something out of the boring holiday inn beige, would definitely recommend here and better prices too.
2024 年 1 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi Sophie Louise, Thank you for taking the time to write us such a lovely review! We'll be sure to share it with our wonderful team.Your feedback is taken onboard and we will be looking into implementing these.Hope to see you again soon!

10/10 (非常に良い)

Tamara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful, stylish decor and really friendly atmosphere.
2024 年 1 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Thank you Tamara for leaving us a review! We hope to see you again soon

10/10 (非常に良い)

Stuart

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What I disliked? Well the Parking! Why not rent some spaces in a near by parking and offer them to your customers. Three days 90 £ is a bit much. But other then that it was a very great stay. The nice people on the front desk and the very friendly woman at the breakfast
2024 年 1 月に 3 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear StuartThank you so much for your review and for the time taken to comment on your stay. We are delighted you had a great stay, I'm sorry we can't do much about the parking, a lot of our guests do not travel by car so to rent spaces unnecessarily would not be viable for the hotel. There is an option to use the park and ride in Brighton which costs 4-5 and is located at Withdean sports centre and has buses every 20 minutes into the city.

10/10 (非常に良い)

Ebru

2024 年 1 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear EbruThank you so much for your review and 5 our of 5 rating, we hope you can visit again soon.

4/10 (不満)

Lauren

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Freezing cold go to Prem inn or travelodge
Hotel from the outside looks ok stands out on the seafront. Receptionist was polite, door lock wasn’t easy to open for our room. We had a family room we did not have a desk or chair in the room and I found it bizarre there was no tv. One tiny radiator down the end of the room for a large ish room was absolutely freezing! Even when heating was turned on wasn’t particularly warm and there was no radiator or towel rail in the bathroom so it was Baltic in there! Shower was not what I would call a rainfall shower very small shower head that just about did the job but for the money paid for the room I wouldn’t say it is worth it. Wouldn’t stay again would be better off in a premier inn or travelodge at least they have decent heating and a tv. I did like the style of the room and the bunk bed was cool and my son did like it. Also very loud in and outside of the hotel so if your a light sleeper I wouldn’t bother. I would say this is still hostel status rather than a more upmarket hotel.
2024 年 1 月に 1 泊滞在
Selina Brighton teamからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Lauren,Thank you for taking the time to write us a review!We're sorry to hear your room was cold, this is something we definitely could have looked into during your stay so please do not hesitate to reach out to reception if you stay with us again. We're taking your other comments onboard and looking into making improvements, but are glad you liked the style of our rooms and the bunkbed! If you do decide to stay with us again (which we hope you do!), then please let us know and we will do our best to make your stay extra special.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Selina Brighton teamからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Hayward, Thank you for the 10 out of 10 rating. Looking forward to welcoming you again soon!

8/10 (良い)

Karine

2024 年 1 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear KarineThank you for your review following your recent stay and we are delighted it was good, we hope that you can visit us again soon

8/10 (良い)

Alison

2024 年 1 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear AlisonThank you for your review following you stay with us at Selina in Brighton, we hope you will visit again soon

6/10 (普通)

Rushka

Very nice but not too nice
2024 年 1 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear RushkaThank you so much for your review and rating following your stay. I am glad that you had a very nice stay with us and hope that you will consider us again in the future

8/10 (良い)

EMMA

2023 年 12 月に 1 泊滞在
Selina Brighton Reception teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you so much Emma for your review following your stay at Selina Brighton, we hope you will consider Selina for your next trip

10/10 (非常に良い)

Seth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable hotel and great location
2023 年 12 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Seth We are delighted you had a great stay and hope that you will be able to visit again soon. Thanks

10/10 (非常に良い)

Austin

2023 年 12 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Austin, We are delighted to see you had a great stay with us over the new year, we hope that you can come again soon.

10/10 (非常に良い)

Ellicia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
cutest hotel
when arrive greater by a lovely lady very chatty and had loads of recommendations of where to go in brighton. got to our room and was slightly underwhelmed with a whistle through the window too when the wind blew. however it was no issue and the same lady gave us two other options to choose from. would definitely come back and i loved the eco friendly vibe too xx
2023 年 12 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear EliciaThank you so much for your review, we are delighted you had a great stay with us at Selina in Brighton. I am very sorry that there was an issue with the windows but i'm glad this got resolved. We hope that you can visit again soon.

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス
Fantastic staff, always happy to help and very cheerful people too. Great location and easy to walk to any part of Brighton. There was no TV in the room, but actually, I didn’t miss it as I wasn’t there to watch Blankety Blank, so all fine in that regard.
2023 年 12 月に 2 泊滞在
Selina Brighton TEamからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear MarkThank you so much for your review and high rating, the Selina way is no TVS in the rooms and glad that this wasn't a bad factor in your stay.

8/10 (良い)

Alex

2023 年 12 月に 3 泊滞在
Selina Brighton Reception teamからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear AlexThank you so much for your review and high rating, we are delighted you had a great stay with us at Selina in Brighton and we hope we can welcome you back soon

10/10 (非常に良い)

Maisy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear MaisyThank you so much for your review and high rating, we are delighted you had a great stay with us at Selina in Brighton and we hope we can welcome you back soon

10/10 (非常に良い)

Jane

2023 年 12 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear JaneThank you so much for your amazing 10 or 10 review and we are delighted that you had a great stay with us. We hope that you will consider Selina on your next trip

10/10 (非常に良い)

Leo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely Place
I was able to check in super late and wasn’t penalised for checking out late either. Pretty place, good location and the breakfast looked nice even though I missed it !
2023 年 12 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear LeoThank you so much for your review and for you amazing 10 our 10 rating, we are delighted you had a great stay at Selina Brighton and hope you can visit again soon.

10/10 (非常に良い)

Chloe

2023 年 12 月に 1 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear ChloeThank you so much for your fantastic reivew and high rating. We hope to welcome you back soon

4/10 (不満)

JEANI

家族旅行
気になった点 : 設備とサービス
By far the best thing about Selina Brighton was the welcoming staff who were excellent . The location is also great. However the rooms ( while v clean) are very basic for a ‘hotel’. No kettle, no TV etc. and a bit worn out. Also don’t advertise a restaurant that doesn’t exist and a coffee /breakfast area that is closed. Not impressive.
2023 年 12 月に 1 泊滞在
Selina Brighton teamからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Jeani,Thank you for your feedback and review, we appreciate you taking the time to write it. We're sorry to hear your stay was less than satisfactory, while we don't advertise having kettle or tv in our rooms, we do have a complimentary tea/coffee station at reception, and a co-work space with books and games available to use! We will be taking your feedback on board, and hopefully will have made the necessary improvements if you decide to stay with us again. Keep an eye out for our restaurant reopening soon!

10/10 (非常に良い)

Simon

2023 年 11 月に 2 泊滞在
Selina Brighton Teamからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear SimonThank you so much for your review and high rating, we are delighted you had a great stay with us at Selina in Brighton and we hope we can welcome you back soon