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OYOルビーパブ＆ホテルの口コミ

4 out of 5
OYOルビーパブ＆ホテル
Coldean Ln, Brighton, England

口コミ

7.0

良い

評価 10 - 23 件の口コミ中 9 件が非常に良い" "
評価 8 - 23 件の口コミ中 3 件が良い" "
評価 6 - 23 件の口コミ中 4 件が普通" "
評価 4 - 23 件の口コミ中 3 件が不満" "
評価 2 - 23 件の口コミ中 4 件が非常に不満" "

7.4/10

清潔度

6.8/10

スタッフとサービス

5.0/10

設備とサービス

6.8/10

施設のコンディションと設備

6.4/10

環境への配慮

口コミ

4/10 (不満)

Allison

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
It was a rushed booking due to a family emergency, and needed to get something booked asap, and didn't read all the reviews. Had we had time to look for something better, we wouldn't have booked here! Sorry. When our Brighton family heard where we were staying, their faces said it all! Ruby is a local pub, for local people, with a hotel above, 15 minutes from Brighton centre, by car. 1 star for the staff, who were lovely. 2nd star for the fridge, TV, and free water. Very small rooms, so take some shinpads!
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Nick

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
The room was tiny. Having paper cups for coffee is unacceptable. The venue did not offer any food - but this was not made clear on their website. There was no storage space for clothes. Had the price been £50 it would have sent a warning message and it would have still been overpriced. This should not be on your website.
2024 年 5 月に 1 泊滞在

6/10 (普通)

jonathan

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Stayed here a few times when these has been no other alternative. Does the job but it’s not very clean - it’s noisy from the pub below - and the staff are amongst the most unhelpful I’ve experienced. That said, there are worse places and if your just sleep and go for a night then it’s ok.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Deborah

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was filthy, dust, mould and dead bugs! Advertised as having a restaurant but on arrival were told 'we dont do food'. Mattress was ancient with springs coming through. We complained and were offered another room which was exactly the same. Ended up leaving and finding another hotel. Staff were not bothered at all when i said id be putting in a complaint and that we couldnt stay there. Barely even acknowledged us. Dont be fooled by the lovely photos!! They are definitely not recent!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Callum

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property and rooms
2024 年 4 月に 2 泊滞在
Dewiからの返信 (投稿日 : 2024 年 5 月 20 日)
Hey, Callum! We really love hearing from you. Happy to hear that you have enjoyed our services. Thanks for being with us. Waiting to host you soon:) Regards, Dewi

10/10 (非常に良い)

Anthony

2024 年 3 月に 1 泊滞在
Noahからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi, Anthony! We are glad to see that you liked our services. Regards, Noah

10/10 (非常に良い)

Eddie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Banging
2024 年 3 月に 1 泊滞在
Noahからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for rating us with such awesome words, Eddie! We will strive to keep up with your expectations always. Regards, Noah

6/10 (普通)

Keeley

2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Adebola

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice place to say. Sound of the pub downstairs did affect comfort/sleeping. Courteous gentleman booked me in and offered advice on substitute places for a meal and the sights. Thanks sir.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

D

出張
気になった点 : 客室の快適度
Music coming from the pub below can be heard booming through the walls until after 11pm every night. Every door can be heard opening and closing and quests were arriving back after midnight and leaving at 3am. I did have a single decent sleep in the 4 nights i stayed. The TV doesnt work. No wardrobe, no tea or coffee was replenished at all over the 4 nights. 1 night a strong smell of marajuana was in the corridor. Very limited parking available on nearby streets. When punters left the pub they linger outside after 11pm and their conversations can easily be heard through the closed windows.
2024 年 1 月に 4 泊滞在

6/10 (普通)

Deborah

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Ian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brighton
Friendly, welcoming and helpful staff
2021 年 11 月に 1 泊滞在

10/10 (非常に良い)

Claire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
100% Recommend
As a lone female I was escaping London for a couple of days. I felt safe and very comfortable, Brighton was accessible on the bus and not that far. The room was spot on, small but clean and sufficient for 1 person, the bathroom and shower were spot on. Thank you for a fantastic stay would 100% recommend.
2020 年 10 月に 2 泊滞在
Anant からの返信 (投稿日 : 2020 年 10 月 30 日)
Thanks Claire. Really glad you enjoyed your stay. Please come back and see us soon.

8/10 (良い)

Jason

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice stay comfortable and clean
2020 年 10 月に 1 泊滞在
Anant からの返信 (投稿日 : 2020 年 10 月 27 日)
Many thanks you for your feedback. Its really appreciated.

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
In brief the bathroom was filthy, heating didn’t work in the room, could hear arguing from next door guests when trying to sleep, had my car blocked in the car park for an hour by one of the staff members when I was trying to leave in the morning, attempted to ring multiple numbers with over 50+ phone calls to get the car blocking mine in moved.
2020 年 10 月に 1 泊滞在
Anant からの返信 (投稿日 : 2020 年 10 月 25 日)
Thank you for your feedback - we will work hard to improve on the issues you have highlighted.

10/10 (非常に良い)

celine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon séjour, chambre jolie et propre.
2020 年 9 月に 1 泊滞在
Anant からの返信 (投稿日 : 2020 年 9 月 18 日)
Salut Céline - Merci beaucoup pour votre avis - il est très apprécié. (English translated so forgive errors).

10/10 (非常に良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Always helpful, clean and accessable. Price bit high but if i can afford to i Will dedinately be coming back
2020 年 9 月に 1 泊滞在
Anant からの返信 (投稿日 : 2020 年 9 月 12 日)
Thanks Tracy appreciate your feedback.

8/10 (良い)

宿泊されたお客様

2020 年 8 月に 1 泊滞在
Anant からの返信 (投稿日 : 2020 年 9 月 12 日)
Thanks for your rating - appreciate it.

8/10 (良い)

Susan

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Girlie weekend
Rooms were very clean but small and very hot, the single room had no TV or fan, the staff were really friendly, informative and helpful, the bar was well stocked but the food menu was only pizza in the evening, we were told they do roast from 12 on a sunday but we wanted breakfast so we left early
2020 年 8 月に 1 泊滞在
Anant からの返信 (投稿日 : 2020 年 8 月 18 日)
Thank you for the feedback. Its very helpful to know what clients want. We will address the issues you have mentioned. Thanks again for staying with us.

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
Looks like it's a 'work in progress' and new owners have bought an old derelict pub ? Rooms are OK, fittings look new, though beds are not too comfortable and it was really cold inside (I think the owner had maybe only just turned the heating on). No evening meal available as the pub restaurant was closed (Wednesday) despite there being a menu in the welcome book, and nowhere in the vicinity other than takeaways to eat either. We were recommended to drive 15 mins down into Brighton to get a meal. No breakfast either, though we knew this in advance. In the end we booked into somewhere else.... Could be OK if all the services were up and running and the outside gets a bit more TLC... See photo of the view from my room :-/
2020 年 3 月に 1 泊滞在