Brawijaya University

The staff was very helpful and arrange the taxi to the airport very quickly. The appartement was ok. The towels were old and had that whitish-greyish colour, in one of the bathrooms there was a dirty floor towel, and in the kitchen 3 coffee plates weren’t well badly washed and stained. There Was no hot water, we didn’t have the time to tell them as we went out after the reception staff left for the day. Thanks to the staff for being so helpful.

After long flight we wasn’t able to check in right away. We have to wait for third party to give us the key . It was hassle there instructions from third party that received last minute. We not able to communicate. All my texted no answer. No internet when online said provided for internet.We stayed one night only from two nights reserved. It was very disappointing.

Booked Junior suite, was ok, noisy fridge and not very sound proof. Could hear people above, then calling to prayer was so loud and people in hotel were praying and making noise. Going back again tomorrow and will discuss with staff to make sure I get better room for noise Prevetion