4/10 (不満)
宿泊されたお客様
グループ旅行
2019 年 10 月 22 日
気になった点 : 清潔度、施設のコンディションと設備
When arriving to the property at night, we found the outside light was flickering, and the keys took a bit of fiddling with to unlock the door. Once we entered, we noticed how cold the apartment was, and that the thermostat was not working even though it was turned on. According to the screen, a filter had to be changed (not sure if this was why it was not working). The bedspread was extremely thin and had food stains on it, and there was no extra bedding to be found. I'd like to add that during our stay the temperature dropped overnight and was in the mid 30s-40s, and we had to wear multiple layers both nights. There was a hole in the wall of the bedroom, and there was no closet or cabinet space available as they were blocked off. The bathroom rug and hand towel looked like it hadn't been washed in a while, the hand soap was mixed in a foam soap dispenser making it difficult to use, and the hot water in the bathroom sink immediately shut off when you turned it on. The dish soap in the kitchen sink area was extremely watery, so I assume it was mixed with water. All in all it would have been an average stay, but for the price of two nights at this place, we could have spent a little more and gotten a motel instead where we wouldn't have run into any of these issues.
宿泊されたお客様
2019 年 10 月に 2 泊滞在