Suite, 2 Bedrooms, Non Smoking, Kitchen | Living area | Flat-screen TV
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Reviews of Finest - Hotel Suiten Bonn

Finest - Hotel Suiten Bonn
Friesdorferstr. 8, Bonn

Reviews

6.6
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was great, service could be better
Facility was in a great location, and the room was excellent. The check in process was informal, may not have been a regular employee; we got the keys fine, but no wifi password. Later we also found the room had no soap. Checking out was a mystery, the hotel lobby was locked. We ended up dropping the keys in the mailbox. Overall I think we would stay again, the hotel facilities are great, but the customer interaction (or lack thereof) needs some work.
Stayed 1 night in Feb 2020

4/10 Poor

Jacqueline

Poor choice.
Had to request extra bed to be made up twice. Bedroom window locked shut. Although concierge contactable via phone not on site as stated. Although given a fan (June heat wave) it didn’t work. TV did not work.
Stayed 1 night in Jun 2019
Response from FHS on Jul 4, 2019
Unfortunatley the guest did not recognized, that the window could be part open as well as the TV worked, bit she did not ask.

10/10 Excellent

Aline

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Großzügige Wohnung, sehr großer Balkon, sehr gut ausgestattet. Haben uns sehr wohl gefühlt!
Stayed 2 nights in May 2022

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Maria, São Paulo, Brasil

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel cancelou nossa reserva antes de nós chegarmos colocou outras pessoas no nosso quarto e ainda no disse que não irá reembolsar.
Stayed 7 nights in Mar 2019
Response from FHS on Mar 21, 2019
Diese Bewertung ist nicht korrekt und die Aussage auch nicht.

8/10 Good

KYUNGSHIN

Liked: Staff & service, property conditions & facilities, room comfort
Good location & comfortable stay
Location was good. 10 mins walk from the Bad-Godesberg station and 5 mins from main shopping street and 3 mins from the Castle. Apartment type of hotel was a good value for the money although there was no daily cleaning service and stuff like that you can expect from any kind of "hotel". This is more like Airbnb type 2 bed rooms apartment with cozy living area and kitchen. If you need anything, you can just call the hotel manager or person in charge as there is no reception. One bed room is big with king size bed and other room is small with single-size bed. Bathroom is spacious and the floor is heated which is very good.
Stayed 4 nights in Nov 2018
Response from mg on Dec 5, 2018
Please recognize, the reception is in the other building and daily cleaning includes.