テラス / パティオ

タウンプレイス・スイーツ・マリオット・メリディアンの口コミ

2.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 407 件の口コミ中 225 件が非常に良い" "
評価 8 - 407 件の口コミ中 122 件が良い" "
評価 6 - 407 件の口コミ中 34 件が普通" "
評価 4 - 407 件の口コミ中 20 件が不満" "
評価 2 - 407 件の口コミ中 6 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Allan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
👍
2024 年 5 月に 3 泊滞在
Chloe Powell - Digital Marketing Manager からの返信 (投稿日 : 2024 年 5 月 7 日)
Allan,We're thrilled to see a perfect rating! Thank you for staying with us. We hope you'll consider returning for another great experience.

10/10 (非常に良い)

Karri

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved the two bedroom suite. So handy for a family and having a living room was fun to play games.
2024 年 5 月に 2 泊滞在
Chloe Powell - Digital Marketing Manager からの返信 (投稿日 : 2024 年 5 月 7 日)
Karri,Thank you for taking the time to share your recent stay with us! We're thrilled you loved the two-bedroom suite. It's always great to hear that our room layouts are well-suited for families, providing space for both relaxation and fun activities. We appreciate you mentioning the amenities that made your family stay enjoyable.We hope to welcome you back again soon!

10/10 (非常に良い)

Deborah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pool and spa was crowded
2024 年 3 月に 2 泊滞在
Chloeからの返信 (投稿日 : 2024 年 3 月 20 日)
Deborah,We apologize for any inconvenience that may have happened during your stay. We thank you for the review and hope to provide you with a better experience in the future.

10/10 (非常に良い)

Peggy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very friendly, helpful, and kind. Always had a warm “Hello” and “Smile” when entering and exiting the building. Room was perfect for our stay. Staff provided everything that we needed. Breakfast was included. The food was very tasty. A few restaurants were within walking distance. Great food!! Pool, jacuzzi, and gym was an added bonus. We loved it! Would highly recommend this Marriott location in Meridian, Idaho!
2024 年 2 月に 6 泊滞在
Chloe Powell - Digital Marketing Manager からの返信 (投稿日 : 2024 年 4 月 1 日)
Peggy,Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and in such detail. We appreciate guests like you who give us a chance to show you hospitality in a unique way. Again, thank you for your positive comments. Safe travels, and we look forward to having you visit us again in the future.

4/10 (不満)

Kimble

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Expedia and Marriot need a new system that allows for flexibility when changes are needed to a reservation. Things in life happen and your systems need to have the ability to adapt without phone calls and reaching back and forth.
2023 年 11 月に 1 泊滞在
Chloe からの返信 (投稿日 : 2023 年 11 月 28 日)
Kimble, I hope this message has reached you well. I am sad to see that you may not have been satisfied with your stay and hope you will give us the opportunity in the future to provide you with the service you need. Thank you for staying with us, and we hope you have a wonderful week.

10/10 (非常に良い)

Cheryl

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff from The front desk to the lady in charge of breakfasts were amazingly friendly and helpful.
2023 年 11 月に 2 泊滞在
Chloe からの返信 (投稿日 : 2023 年 11 月 20 日)
Cheryl,Thank you for the compliment to our staff. We hope to provide you with another five- star stay next time you are in the area.

8/10 (良い)

ARDEN W

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The bed was really hard, only thing wasn’t great.
2023 年 11 月に 2 泊滞在
Chloe からの返信 (投稿日 : 2023 年 11 月 6 日)
Arden,We apologize for any inconveniences that made your stay fall short of a five- star stay. We hope to service you again in the future!

8/10 (良い)

Carl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 6 泊滞在
Scott Terry - General Managerからの返信 (投稿日 : 2023 年 10 月 19 日)
Hello CarlThank you for letting us know about your recent stay. We hope to see you again soon when travel plans include our area.

10/10 (非常に良い)

George

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We recommend this hotel!
A great place to stay! Close to everything. Cooking our own meals is a plus.
2023 年 9 月に 6 泊滞在
Chloe からの返信 (投稿日 : 2023 年 10 月 23 日)
George,We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

2/10 (非常に不満)

Harold

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 4 泊滞在
Leslie Annからの返信 (投稿日 : 2023 年 9 月 11 日)
Harold, thank you for taking the time to leave your review about your stay with us! We hope to serve you again in the future!

10/10 (非常に良い)

DK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 7 泊滞在
Leslie Annからの返信 (投稿日 : 2023 年 9 月 1 日)
DK, we thank you for taking the time to leave us a review about your recent stay with us at Towneplace Suites Marriott Meridian.

6/10 (普通)

Shayna

出張, 家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
My experience would have been good however the front desk lady called me (I believe she is Mexican, didn't catch her name) and told. Me I was supposed to check out on 8/11 when clearly I was booked and signed from 8/10-8/12. I even asked her is she sure she was calling the right room and she insisted I was to be out. In the end it was 325 not my room (308) that was supposed to check out and I received no apology or even a for my rudeness and inconvenience let me reduce your room rate or something!
2023 年 8 月に 2 泊滞在
Leslie Annからの返信 (投稿日 : 2023 年 9 月 1 日)
Shayna, thank you for staying with us. We are sorry to hear your stay was less than desirable. I have reviewed this incident with my front desk staff as a learning experience on how to improve. We strive to always provide a top-notch experience, however, there is always room for improvement. We hope you give us an opportunity to provide you with a better experience the next time you come to the area.

10/10 (非常に良い)

Adrian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Chloe からの返信 (投稿日 : 2023 年 8 月 18 日)
Adrian,Thank you for staying with us and taking the time to give us this 10/10 rating. We are pleased to see that you had an exceptional stay. Safe travels, and we look forward to having you visit us again in the future.

4/10 (不満)

Herman

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No Pool. or Hot tub. But everything was was great Thank you
2023 年 7 月に 10 泊滞在
Chloe からの返信 (投稿日 : 2023 年 8 月 2 日)
Dear Herman,We do have a warning on our website about the pool being out of order and have had that warning up for some time. We have also removed the pictures of our pool from the website and have removed it as a listed amenity. I hope you choose to stay with us again when your travels bring you back to the area, and hope that next time you come we will have our pool back in working order.

6/10 (普通)

David

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The bed us very hard, the pool and spa was out of order. With the hot weather we choose this for the pool. We were disappointed. Breakfast was very good.
2023 年 7 月に 1 泊滞在
Chloe からの返信 (投稿日 : 2023 年 8 月 2 日)
David,We do have a warning on our website about the pool being out of order and have had that warning up for some time. We have also removed the pictures of our pool from our website and have removed it as a listed amenity. I hope you choose to stay with us again when your travels bring you back to the area, and hope that next time you come we will have our pool back in working order.

8/10 (良い)

Becky

2023 年 7 月に 1 泊滞在
Chloe からの返信 (投稿日 : 2023 年 7 月 18 日)
Thank you for your review!

10/10 (非常に良い)

Jamie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome Stay
The hotel and room were very clean. The staff (all) were amazing. So very friendly. More so than just having a question answered. They all went out of there way to just have a friendly conversation. I will definitely be coming back to this hotel.
2023 年 7 月に 6 泊滞在
Chloe からの返信 (投稿日 : 2023 年 7 月 12 日)
Dear Jamie,Thank you for taking the time to share your experience at our hotel. Our employees are empowered to make the stay of each of our guests personalized and comfortable. We appreciate your valued feedback, and we hope to serve you again when your travels bring you back to Meridian!

8/10 (良い)

Connie

良かった点 : 清潔度
2023 年 7 月に 7 泊滞在
Chloe からの返信 (投稿日 : 2023 年 7 月 12 日)
Thank you for your review!

8/10 (良い)

Heather

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay but old room
Sam at the front desk was great and made our stay smooth. The place was clean and the bed was very comfortable. The room felt dated and had an old smell.
2023 年 7 月に 1 泊滞在
Chloe からの返信 (投稿日 : 2023 年 7 月 12 日)
Heather,Thank you for taking the time to leave a review of your recent experience at our hotel. Our employees are empowered to make the stay of each of our guests personalized and comfortable. In regards to the smell in the room, I sincerely apologize for falling short of meeting your expectations. I hope you still consider us the next time your travel brings you back to the area.

10/10 (非常に良い)

sandra

2023 年 6 月に 7 泊滞在
Chloe からの返信 (投稿日 : 2023 年 7 月 28 日)
Thank you for your review!

8/10 (良い)

Tina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All was good except one thing, we requested our tv to be fixed multiple times and still was not working correctly when we left. We were there 3 nights
2023 年 6 月に 3 泊滞在
Chloe からの返信 (投稿日 : 2023 年 6 月 23 日)
Thank you for the feedback you have provided. Your concerns are our means of improvement. These matters will be further reviewed by our management team as we strive to provide quality lodging accommodations. I hope you still consider us the next time your travel brings you back to the area.

10/10 (非常に良い)

Sonia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our stay was great, easy access to intersections and great eateries.
2023 年 6 月に 3 泊滞在
Chloe からの返信 (投稿日 : 2023 年 6 月 16 日)
Thank you for the 5/5 rating. We are pleased to read that you had a nice stay. Safe travels, and we look forward to having you visit us again in the future.

6/10 (普通)

christopher

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Not as advertised
The fact that this hotel advertises they have a pool is joke. The staff said it’s been closed for as long as they have worked there. Eight months lol!! Would expect more from a Marriott Propery.
2023 年 6 月に 2 泊滞在
Chloe からの返信 (投稿日 : 2023 年 6 月 12 日)
Dear Christopher, We apologize for the pool being down. It has been down since October and will continue to be down until towards the end of this year. We do have a warning on our website about the pool being out of order and have had that warning up for some time. We have also removed the pictures of our pool from our website and have removed it as a listed amenity.I hope you choose to stay with us again when your travels bring you back to the area, and hope that next time you come we will have our pool back in working

2/10 (非常に不満)

Dustin

Ran card didnt know what was going on locked my account up
2023 年 5 月に 7 泊滞在
Lindsay Goddard General Managerからの返信 (投稿日 : 2023 年 5 月 31 日)
Hi Dustin, I appreciate your feedback and would like more information so we might be able to get any issues you experienced with payment resolved.

4/10 (不満)

Meredith

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Walls were paper thin as were ceilings and floors. We got complained about for being too noisy for Stomping around when in reality we were walking, and we could hear the people above us as well. Pool was out didn't get notified of that until the Thursday before trip.
2023 年 5 月に 2 泊滞在
Chloe からの返信 (投稿日 : 2023 年 5 月 30 日)
Dear Meredith,Thank you for taking the time to leave feedback for us. We are very sad to see that you had an unsatisfactory stay. For that, we sincerely apologize. We appreciate you choosing to stay with us and hope you give us another chance to welcome you again in the future.

4/10 (不満)

Cleopatra

良かった点 : スタッフとサービス
気になった点 : 清潔度
Very noisy next to the freeway. Whole place was not very clean.
2023 年 5 月に 2 泊滞在
Scott Terry - General Managerからの返信 (投稿日 : 2023 年 5 月 8 日)
Hello CleopatraI am sorry to hear that you did not enjoy your stay at our property. We pride ourselves on having a clean hotel for our guest so is disappointing to hear otherwise. If there was something specific that our team had missing, please contact me at the property as we will discuss the concern with the staff in order to insure future guest do not experience the same issue. .

8/10 (良い)

Gracelyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 2 泊滞在
Scott Terry- General Manager からの返信 (投稿日 : 2023 年 5 月 9 日)
GracelynThank you for letting us know how your visit went. We hope to see you again when your travel plans include the Nampa area.

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在
Chloe からの返信 (投稿日 : 2023 年 3 月 28 日)
James,Thank you for the 10/10 rating! We look forward to your return.

8/10 (良い)

Brekell

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
There is no working pool or hot tub as advertised. When we travel with kids, this is a priority. Hotels.com needs to update their listings with appropriate information regarding their properties. We wouldn't have booked here had we known there was no pool
2023 年 3 月に 2 泊滞在
Chloe からの返信 (投稿日 : 2023 年 3 月 28 日)
Dear Brekell, Thank you for providing feedback regarding your stay. Your concerns are our means of improvement. We appreciate you for bringing these concerns to our attention. We strive to provide a quality stay and apologize for falling short of your expectations. We hope to have you stay with us again in the future and see the improvements we have made thanks to your comments.

6/10 (普通)

Tynea

2023 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 4 月 6 日)
Thank you for staying with us, please let us know what we might be able to do in the future to improve your stay.

8/10 (良い)

Gregory

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 2 泊滞在
Scott Terry - General Managerからの返信 (投稿日 : 2023 年 2 月 28 日)
Thank you for being our guest Gregory. We hope to see you again when your travel plans include our area.

6/10 (普通)

Patrick

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The bathroom was very small and the breakfast food was not very good. Cleanliness and staff friendliness were great.
2023 年 1 月に 2 泊滞在
Chloe からの返信 (投稿日 : 2023 年 2 月 13 日)
Thank you so much for the wonderful staff and cleanliness comments. I sincerely apologize for falling short of meeting your expectations. I hope you still consider us the next time your travel brings you back to the area.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel is close to shopping, dining and family entertainment. Room was clean and tidy.
2023 年 1 月に 2 泊滞在
Chloe からの返信 (投稿日 : 2023 年 2 月 13 日)
Dear Guest we are pleased to hear you had a satisfactory experience during your stay. Thank you for choosing us to accommodate you during your travels. We look forward to your return.

8/10 (良い)

Teale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Scott Terry - General Managerからの返信 (投稿日 : 2023 年 3 月 10 日)
Thanks for letting us know about your stay. Hope to see you again soon.

8/10 (良い)

Roger

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Scott Terry - General Managerからの返信 (投稿日 : 2023 年 3 月 10 日)
Thanks for letting us know about your stay. Hope to see you again if your travel plans bring you back to Nampa.

10/10 (非常に良い)

Andry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 1 泊滞在
Chloe からの返信 (投稿日 : 2023 年 2 月 13 日)
Thank you for staying with us and taking the time to give us this 10/10 rating. Safe travels, and we look forward to having you visit us again in the future.

4/10 (不満)

John

気になった点 : 施設のコンディションと設備
Don’t count on what they advertise
Hotels.com has so many properties to choose from. I specifically picked this property for the indoor pool and hot tub. There were many less expensive properties nearby without the indoor pool. Unfortunately the pool and hot tub were drained and unusable. I absolutely would have stayed somewhere else if this property would have been honest about the condition of its amenities. Very very disappointed
2023 年 1 月に 2 泊滞在
Chloe からの返信 (投稿日 : 2023 年 2 月 13 日)
On behalf of our entire team, I sincerely apologize for falling short of meeting your expectations. We hope to have you stay with us again in the future and see the improvements we have made thanks to your comments.

10/10 (非常に良い)

Ryan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great set up and clean. Very good breakfast set up and great staff.
2023 年 1 月に 1 泊滞在
Chloe からの返信 (投稿日 : 2023 年 2 月 13 日)
I want to thank you for staying with us and am so happy to hear you enjoyed your breakfast and room. Our employees are empowered to make the stay of each of our guests personalized and comfortable. Safe travels, and we look forward to having you visit us again in the future.

10/10 (非常に良い)

Kimberley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed the room setup. Like a single apartment! Stay here. Right off the highway. Eatteries a short walk away.
Chloe からの返信 (投稿日 : 2023 年 2 月 13 日)
Dear Kimberley, we are pleased to hear you had a satisfactory experience during your stay. Thank you for choosing us to accommodate you during your travels. We look forward to your return.

6/10 (普通)

David

出張
良かった点 : 清潔度、施設のコンディションと設備
The blanket on the bed was too thin, the thermostat didn't work correctly and the walls were too thin. I could hear people next door talking.
2022 年 12 月に 1 泊滞在
Chloe からの返信 (投稿日 : 2023 年 2 月 13 日)
Thank you for bringing your concerns to our attention. We strive to provide quality lodging accommodations. On behalf of our entire team, I sincerely apologize for falling short of not only meeting your expectations but ours as well. As a valued customer, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to the area!

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very helpful staff
2022 年 11 月に 2 泊滞在
Scott Terry-General Managerからの返信 (投稿日 : 2022 年 11 月 27 日)
ThomasThank you for taking the time to let us know about the helpful staff. We hope to see you again if your travel plans include the Nampa area.

4/10 (不満)

Ruston

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
We had to switch rooms because our first room smelled like animal urine and feces. We didn't realize that this is a completely "pet friendly" hotel meaning EVERY room can have pets. For a family with high animal allergies this was disappointing that there weren't rooms set aside for people who need to avoid allergens.
2022 年 11 月に 2 泊滞在

6/10 (普通)

Kelly

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We got the 2 bedroom suite and it was lovely. If you are short it is a climb, literally, to get on the bed. We had a toddler and heavy footed people above us and we heard EVERY STEP at all hours. Staff was not very helpful resolving this. After an 8 hour drive, it would have been nice to have some quiet time. The breakfast is 1 step above a continental breakfast, but not what we were expecting.
2022 年 10 月に 3 泊滞在

4/10 (不満)

Mary I

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
$500 for two nights, NO HOUSEKEEPING, ready to take credit card , but no mention that room is not cleaned nor trash taken out daily
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Sheryl

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient
2022 年 9 月に 1 泊滞在
Scott Terry - General Managerからの返信 (投稿日 : 2022 年 9 月 14 日)
Dear SherylThank you for taking the time to let us know of your experience. We hope to see you again next time your travel plans include the Nampa area.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、客室の快適度
2022 年 8 月に 1 泊滞在
Scott Terry - General Managerからの返信 (投稿日 : 2022 年 9 月 12 日)
Dear GuestThank you for taking the time to let us know of your experience while staying with us. Hope to see you again next time you are in our area.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス
2022 年 7 月に 7 泊滞在

10/10 (非常に良い)

Gwyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff during check in was courteous and helpful.
2022 年 7 月に 1 泊滞在
Scott Terry - General Managerからの返信 (投稿日 : 2022 年 7 月 19 日)
Dear Gwyn Thank you for staying with us and letting me know about your staff experience. We hope to see you again in the future.

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 7 月に 2 泊滞在

8/10 (良い)

Kurt、Murrieta

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and comfortable.
2022 年 7 月に 6 泊滞在
Scott Terry - General Managerからの返信 (投稿日 : 2022 年 7 月 19 日)
Dear Kurt Thank you for letting us know about your clean and comfortable room. We hope to see you again in the future!