10/10 (非常に良い)
Annisha
カップルで旅行
2025 年 12 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We had a wonderful time at Biohotel. Our trip started by being warmly and professionally greeted by Pilar the Guest Service Coordinator and Edwin. In the reception area, we were again warmly and politely greeted by Christian Monroy who took us to our room and made us feel ooh so welcome. Throughout our stay we were taken care of by Ramon and Joani, who treated us like family and we loved them as such. William did everything from showing us how to properly use our cable tv to helping us schedule the use of the amazing roof top Jacuzzi. Ramon guided us as to how to see the city and gave us directions to the immaculate “Parroquia Nuestra Senora de Torcoroma” church and the Ara and Carulla supermarkets located nearby. Joani always had a bright and warm smile and helped us with our room. In the mornings, we were taken care of by the dining manager Wilmar and the inspirational and witty attendants Hernan and Elbert. Breakfast is delicious with a wide variety from which to choose, from eggs, soup and food to fruit, pastry, bread and dessert. Walk with a coat though, it’s cold (9 degrees) in the mornings. In our room, Yesenia, Carmen and Liliana kept our space clean and tidy while we used the gym and treadmill located on the T floor. We had an amazing time at Biohotel, it is safe, the staff are loving and caring, the rooms are spacious and clean with breath-taking views and it’s a 5-minute walk from the main city. This is our fourth time visiting and will return when next we visit.
Annisha
2025 年 11 月に 8 泊滞在
