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Arriving at the hotel around midnight, they said there is no room for me despite the Hotels.com’s reservation which didn’t require me to reconfirm. As a result, I had to find another place to stay in the middle of nowhere. It was fortunate that I could find a better place in downtown. I will never make a reservation with them. If you want to stay there I strongly recommend contacting them before your stay.

The hotel is very overpriced. It is outdated and hotel staff were aloof. Mediocre overall. The gym was very dirty and had little to no equipment. The floors were filthy and hadn’t been cleaned in a long time. No mats, towels and in a dungeon. The breakfast was mediocre. Would like to see healthier options and plant based options would be appreciated like in most other hotels. Would not be back.

ソフィア国際空港からの有料シャトルサービスを再三再四リクエストしたが何故か手配出来ず今回はすっかり疲れてしまいましたが、結局空港から直ぐにタクシーで運良く然もレバで大変安く快適にホテルまで行く事が出来ました。ホテルのスタッフは皆とても親切で素晴らしい。お部屋は小さく窓からは美しいビトシャ山が見えてインテリアはニューヨーク風ですが大正時代の日本画と漢の時代の中国の大きな絵が2枚あり不思議な雰囲気ですが、コーヒーはイタリアの一流ホテル並みの美味しいエスプレッソで感激した程です。また必ずこのホテルに泊まりたいです。