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Reviews of Fern Ridge Motel

2 out of 5
Fern Ridge Motel
5102 Route 115, Blakeslee, PA

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Although not a fancy 5 star hotel, the Fern Ridge was a very pleasant surprise! We had expected the lower rate to mean a small room without much comfort, but found the friendliness of the staff to go above and beyond what one would receive at ANY rated hotel. Jackie introduced herself as the housekeeper and was very kind to note she would accommodate anything we needed, their restaurant served reasonably priced meals, and located only moments from the Pocono Speedway. I highly recommend the Fern Ridge if you are staying in the area for a race and are open minded to knowing this isn't going to be a mint on the pillow attraction, but they are kind and the location was exactly what we needed!

4/10 Poor

Matt, jersey

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
The only person who was friendly or considerate, was the woman who cleans the rooms. The check in woman was the bartender at the restaurant next door, and was very rude to us when all we did was wait for her to have a free moment to check in. We went to book a room for two total nights. I told the person who ended up checking us in, since the bartender wanted absolutely nothing to do with us, did not charge me for the two rooms like I asked and then had to ring me up a second time, which wasn't inconvenient in any way, but more or less annoying since we stated we wanted. Upon getting to the room, there was trash in the bathroom trash can, as well as no mini fridge. On the information section of the hotels.com page there was no information as to what amenities the room actually had. Since checking in required us to go to the restaurant next door, we had to check out there as well but they were only open from 11am-11pm, since we were leaving before they opened on our check out date, we went over the evening before to try to return the keys. While trying to return the keys the woman we talked to initially was very nice, but we were rudely interrupted by an older man. He kept giving us attitude for no reason. Needless to say I'd never stay at this hotel again.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for
No guest wifi. Check-in behind bar. No front desk.

6/10 Okay

Jeffrey, PA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic Accommodations With a Few +'s & -'s
Basic room in a basic hotel. Downside: Bed (comfort and size), TV (CRT? Really?), Noise (street). Upside: Cost, convenience, staff (EXTREMELY friendly and accommodating).