Bed had stains and didn’t look like it was changed out. Room had a band roach problem I killed 10 roaches within 2 hours of being in the room.
Canyon
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Christopher
2024 年 6 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the water fall from the rain, this morning and it was quiet
Christopher
2024 年 5 月に 1 泊滞在
8/10 (良い)
Nakenya
2024 年 5 月 31 日
良かった点 : 清潔度、スタッフとサービス
Nakenya
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Lori
出張
2024 年 5 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I wouldn't recommend this property to anyone. The comforter had a smell, the check in lady was on the phone the entire time she was checking me in.
Lori
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Jason
2024 年 5 月 28 日
Jason
2024 年 5 月に 7 泊滞在
2/10 (非常に不満)
Ashley
2024 年 5 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had roaches in room and towels and bedding dirty. Smelled like cigarette smoke
Ashley
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Sara、Urbandale
カップルで旅行
2024 年 5 月 24 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We were put in a room where we discovered, after a 12 hour drive and showering, that the mattress was soaked in urine. There is no possible way that housekeeping "missed it" because it took up most of the bed. We notified front desk staff and were moved to another room. Upon showering, again, a pube was in the shower. When we went to check out, I asked about a refund and was told to call a specific person to get that going. Here we are, 6 hours after leaving the hotel and we have heard NOTHING from them. The property was overall dirty and it seemed there were several long-term residents there, hanging out on the balcony. I guess you get what you pay for but this was ridiculous. Red Roof, make this right!