With this hotel, you are really getting what you pay for - it's a very reasonable price to be right next door to New Street and the station, and that is clearly the reason many folks would use it.
However, it is very basic. There is no bathmat, no soap or shower gel/shampoo provided. Also the bed mattress is very cheap (can feel each and every coil spring!) and the pillow about as thin as a towel.
But, again, this is a value place and ultimately it's all about the location.