Birkenheide Vacations from ￥220,500

The room was really clean; the staff super friendly and helpful. If it wasn‘t for that, I would have to give it 1 star. The location of the hotel, so close to heavy (!!!) drug use, brothels, and inconsiderate people (screaming at night, fighting on the plazza opposite the hotel, etc), is really a disservice to it. Once again the staff, especially Damir who helped with storing our luggage, was outstanding. But the hotel location is terrible.

The size of the room was nice but some of the amenities were not so great. The hand soap was empty. The sparkling water machine didn't work and the expensive €20 breakfast was not replenished.

When I opened the door to my room, I immediately felt warm and cozy. The wood floors nicely swept, my comfy bed, light filtering in the window. The bathroom was amazing with a giant shower, plenty of space to put things, and very clean. The breakfast area was so inviting. The food was terrific and it was the perfect way to begin my day. I LOVED the coffee maker because it had all kinds of choices and was ready so fast. I loved my stay at Hotel Klemm. The only reason I gave it a 4 on maintenance, was because the carpeting in the hallway needs to be replaced. Everything else was just perfection. Helmut was especially helpful and interesting to talk to. Oh, and location location location! This place is the perfect place to stay if you want to walk to shopping and so many landmarks. I felt so safe in Wiesbaden.

Said they had a/c Did not work We asked for a fan the entire time(5 times a day.). No fan- no help with water nothing to help with the heat. Advertising water park with slides. Slides out of order. . The pool was sooooo crowded