Billy Bay Beach

This was our first trip to Jamaica and we are so glad to have chosen Sunset at the palms. From day one to departure we felt at home.

Clean room, safe, loved the bar and views! 10/10

Rooms were very clean as well as the entire property. Staff wasn’t as customer service friendly as expected. I know cultural difference may play a part. But there were a few that were extremely nice (Saneika at the inside bar and Jahmarie at Rosehall). True customer service friendly. Remembered my drink daily and my coffee and juice request for breakfast. The entertainment was lacking overall in the day. DJ plays for himself and the crew few years back was more interactive poolside etc. Entertainment needing some work updating their weekly entertainment and choreography. Food was overall good and lots to choose from. Sports Bar was lacking with late night food and some of the items sits there all day with self serve options. Not to hygienic in my opinion. I love the Riu, but I’ve out lived the Riu Montego Bay. Needing some work overall.