Dear YASUNOBU, Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Hesperia Bilbao. With best regards,

First of all, allow me to thank you for having spent some of your valuable time leaving your opinion on Expedia. We are glad reading that you have enjoyed your stay with us. Please, don’t hesitate to contact us for all you need. Kind regards Saioa T

First of all, allow me to thank you for having spent some of your valuable time leaving your opinion on Expedia. We are glad reading that you have enjoyed your stay with us. Please, don’t hesitate to contact us for all you need. Kind regards

Dear Amommy, Thanks for your comment about your experience in the hotel Hesperia Bilbao. We love to see our customers leave satisfied with the service we provide and we would love to have you with us again Thank you so much and see you soon!

Dear Mr. Douglas,Thank you so much for sharing your comments with Hesperia Bilbao, this help us to continue improving our service. We are glad to read that you enjoyed your stay. We hope to see you again next time you plan to visit Bilbao.Regards,

Dear Nikos,Thank you for sharing your experience with Hesperia Bilbao. We are glad to read that your stay with us was nice, and of course we will appreciate your visits in the future, let us know when you are coming again!Regards,

Thank you for sharing your experience in Hesperia Bilbao and for such a kind words. We are so pleased to read that you enjoyed your stay with us and that the room and services met your expectations. We look forward to welcome you again soon.Best wishes,Itziar CalderónFront Office Manager

Muchas gracias por haber escogido nuestro establecimiento para su última estancia en la Ciudad de Bilbao, y por su positiva valoración. Sus comentarios son el mejor premio e incentivo para continuar haciendo que la estancia de nuestros huéspedes sea una experiencia inolvidable. Quedamos a su disposición para cualquier información o duda que pueda tener. Reciba un cordial saludo, Itziar CalderónFront Office Manager

Dear Mr. Gregorie,Thank you for your magnificent review and for choosing Hesperia Bilbao. We look forward to welcome you again in the nearest future. Best regards,

Estimada Jacqueline,Gracias por su compartir sus comentarios con Hesperia Bilbao. Nos agrada enormemente saber que su estancia con nosotros fue maravillosa. Esperamos volver a recibirles en futuras ocasiones. Mis mejores deseos,

Estimado Sr Panizzo, Ha sido un verdadero placer haber contado con usted entre nuestros huéspedes. Muchas gracias por dedicar parte de su valioso tiempo a rellenar nuestra encuesta de satisfacción. Gracias por la puntuación tan positiva otorgada, así los tan buenos comentarios. Confiamos en que vuelva pronto a visitarnos en Bilbao, Reciba un cordial saludo, Itziar Calderón Front Office Manager

Dear Anke,First of all I would like to thank you for trusting Hesperia Bilbao and for your detailed review. We are sorry that we were not able to meet your expectations. Of course, we take into account your comments and suggestions in order to improve our services. We hope that this did not dampen your stay in our lovely city and that you could give us another chance in the future to show you all the improvements.Yours sincerely,

Estimado Mario,Muchas gracias por su reseña y confianza en Hesperia Bilbao, esperamos volver a verle pronto.Atentamente,

Dear Peter, Thank you for sharing your experience in Hesperia Bilbao. We are pleased to know that you enjoyed our services. Please, know that in the mini bar of the rooms we provide bottles of water as a courtesy. We take into account the issues mentioned and will share them with the involved departments to solve them as soon as possible. We hope to see you again next time you come to Bilbao!Best wishes,

Estimada Maria,Muchas gracias por su confianza en Hesperia Bilbao, estamos encantados de saber que disfrutaron de su estancia y esperamos volver a verles pronto.Saludos cordiales,

Estimada Sra Amyn,, Ha sido un verdadero placer haber contado con usted entre nuestros huéspedes. Muchas gracias por dedicar parte de su valioso tiempo a rellenar nuestra encuesta de satisfacción. Gracias por la puntuación tan positiva otorgada, así los tan buenos comentarios. Confiamos en que vuelva pronto a visitarnos en Bilbao, Reciba un cordial saludo, Itziar Calderón Front Office Manager

Dear Sebastian,Thank you for your comments, we look forward to welcome you again soon in Hesperia Bilbao.Best wishes,

Estimada Margarita,Muchas gracias por confiar en Hesperia Bilbao. Es genial saber que su estancia fue tan bien como nos indica su comentario. Esperamos poder volver a verle pronto.

Dear Valerie,Thank you for your review, is great to know that you enjoyed your stay in Hesperia Bilbao.See you soon,

Estimado Sr. Samper,Muchas gracias por sus comentarios, estaremos encantados de recibirles nuevamente tan pronto como sea posible.Saludos cordiales,

Dear guest,Thank you for sharing your experience in Hesperia Bilbao. We look forward to welcome you again next time you plan to visit our city again.Warm regards,

Dear Katherine,Thank you for your detailed review, is great to know that everything met your expectations.Best regards,Rakel GarciaFront desk Receptionist

Dear Marie Ange,Thank you for choosing Hesperia Bilbao, it was a pleasure having you in the hotel.Regards,

Estimado Sr. David, Ante todo, muchísimas gracias por seleccionarnos como hotel para su estancia en Bilbao.Es un placer para todos nosotros poder atender todas su y poder facilitar la experiencia. Esperamos recibirles tan pronto como sea posible!Atentamente, Sandra ArtecheDpto de recepción.

Estimada Elsa Mirella,Gracias por confiar en Hesperia Bilbao. Nos alegra saber que estuvieron a gusto durante su estancia.Saludos cordiales,

Dear Thomas,Thank you for choosing Hesperia Bilbao. We are happy to read that your stay in the hotel was pleasant and confortable.Warm regards,

Estimado Michal,Gracias por compartir su experiencia en Hesperia Bilbao. Esperamos tener la oportunidad de recibirle en el futuro.Saludos,

Dear Mrs. Melanie, Thank you so much for sharing your experience with our team. It has been a pleasure meeting you. Sincerely, Sandra Arteche

Dear Liset,Thank you for your review. We hope to see you again soon.regards,Rakel GarciaFront desk Receptionist

Estimada Flor María, Muchísimas gracias por seleccionar nuestro establecimiento para pasar su estancia en Bilbao. Es un placer poder atender todas las necesidades de nuestros huéspedes, y parece en este caso así ha sido. Disfruten las fiestas!Un cordial saludo, Sandra Arteche

Dear Tim,Thank you for choosing Hesperia Bilbao. We look forward to welcom you again soon.Warm regards,Rakel GarciaFront desk Receptionist

Dear Mr. Bagdan, First of all, thank you so much for sharing your detailed feedback with our team of Hesperia Bilbao. We are glad to know that your stay was confortable and relaxful. It is a pleasure to be able to attend to all your needs and it seems to have been so. We look forward to seeing you as soon as possible. Sincerely,Sandra Arteche

Estimado Fernando,Muchas gracias por escoger Hesperia Bilbao, y por tomar parte de su tiempo para dejarnos una reseña.Estamos encantados sabiendo que pudimos cumplir con sus expectativas y esperamos hacerlo nuevamente de cara al futuro.Un saludo,

Dear Kirsten,Thank you for sharing your experience in Hesperia Bilbao.Best regards,

Dear guest,Thank you for choosing Hesperia Bilbao. Is great that we could met your expectations!Best regards,

Estimada Karen,Muchas gracias por compartir sus comentarios con nosotros. Es genial saber que disfrutó del hotel y de nuestros servicios.Esperamos poder verles nuevamente.

Dear Thomas,First thank you for choosing Hesperia Bilbao and for sharing your comments. It was a pleasure having you with us and makes us happy to know that you enjoyed the junior Suite.Best regards,

Dear guest,First of all thank you for trusting Hesperia Bilbao once again. It was a pleasure having you, and makes us really happy to know that you enjoyed your stay.Best regards.

Estimado Daniel,Gracias por compartir su experiencia en Hesperia Bilbao. Esperamos poder recibirles nuevamente en un futuro no demasiado lejano.Recuerdos cordiales,

Dear Elizabeth,Thank you for choosing Hesperia Bilbao once again. Is great to know that you enjoyed your stay with us.Best regards,

Dear Mr. Doug,Thank you for sharing your experience in Hesperia Bilbao. It was a pleasure having you with us, and is really pleasant to read that we could met your expectations.Best regards,

Estimado Jaime,Muchas gracias por tomar parte de su tiempo en escribirnos una reseña. Esperamos poder recibirles nuevamente en Hesperia Bilbao.

Estimado Daniel,Gracias de nuevo por escogernos. Ha sido un placer poder acogerle en Hesperia Bilbao.Le mando un saludo cordial,

Dear Mrs. Debby, Thank you for taking the time to give us your personal feedback about Hesperia bilbao. It is a pleasure for our team to make you feel at home, always providing the best recommendations to further enjoy your stay in Bilbao. We hope to see you soon!Sincerely, Sandra ArtecheFront Desk.

Dear Mr. James, Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We are sure that all of our hotel staff enjoyed taking care of your needs as much as you enjoyed your stay. Thank you so much for choosing us for your stay in Bilbao. See you soon!!Sincerely, Sandra ArtecheFront Desk.