The directions to the condo were very accurate and we had no trouble finding it. The lockbox was located directly next to the door and we had no problem accessing the key. However, we did notice a sign near the lockbox that said all cars must have parking passes. We were not given directions about this and only found the parking pass in a pouch on the kitchen table at the end of our stay. The condo itself was the perfect size with all of the necessary amenities for myself and my sister who were there for 5 days for a ski trip. It was warm, cozy, simple, with a little fireplace and even netflix on the TV which we enjoyed every day. The condo was pretty clean, however we did find some pots and pans that had some food residue that we just cleaned off before using. The beds were fairly comfortable. There is a mini bedroom that had 2 hideaway beds that were more comfortable than the main queen in the living/bed area. Our only issue during the stay was getting the front door to lock, as we were having difficulty locking from the inside. The next day after we locked it from the outside, we came home to find the door was open. We did contact the property manager who came that evening with a maintenance person (later than expected, but still came) to fix the door. Luckily we were just home that evening, otherwise it would have been an inconvenience in our trip. We did have to move our car out of the parking lot one day for snow removal which the property manager did tell us about. Again, fortunately for us we were already planning on leaving by that time to hit the slopes, otherwise this also would have been an inconvenience if we had just planned on staying at the condo that day. Overall, a good stay but with some glitches that I don't normally encounter.