ビッグベアセントラル ホテル

「床がドロドロでした」

「All good」

「ビッグベアレイクで行われたスパルタンレースに参加した夜に宿泊しましたが、たった1人のスタッフが営業時間内なのにも関わらず受付におらず、電話連絡して20分ほど寒い外で待たされました。部屋もオンライン予約していたのに、追加料金でジャグジー風呂付きの部屋はどうかと強く勧められました。」

「It was confortable to stay. There are enough kitchen equipments, DVD player, heater and bath goods. Just Wifi was not working.」

「The location was great.」

「AVOID ROOMS ON LOWER FLOORS: this hotel is very pretty and the staff are lovely, but the hotel has a severe architectural flaw, producing shocking banging, vibrations, and extremely loud noise whenever any guest makes the slightest movement in the rooms above. (This terrible problem is obvious to anyone who stays in the lower rooms, and the staff acknowledge and apologize for the fact that it makes it impossible to sleep when anyone moves about upstairs.) We loved the location and, as I say,...

「There was a major construction going on at the lobby and they put us the room next to it when there were more vacant rooms. The noise started at 8am next day. Then shower was not working… Only super hot water came out so that I couldn’t take shower. And microwave oven was not working either… This is the worst hotel experience.」

「友達と大勢で3bedをかりてバーベキューしたりファイヤープレイスでお酒を飲んだりのんびりしてて自然いっぱいで最高な休日でした。」

「Front Desk staff was incredibly friendly and knowledgeable about Big Bear. They were able to help my wife and I with places to take our dog on the lake, and where some great options were to grab food and drinks. Room was clean and very cute. It was spot on to the description and photos on the website. Very close to the lake, and easy to get to Big Bear Village from the hotel. Would absolutely stay here again with my dog when I am in Big Bear again.」

「Everything was fine,my kids really enjoyed the playground the only thing that was bothering me was the fridge not working properly my drinks and milk were warm. The cabin was clean and it had everything we needed to make a meal. My family wants to go back next year.」

「Clean room great parking close to village but pool was cold and spa was broke.」

「Restaurant down stairs, centrally located. Clean room and all the amenities were nice. We packed a cooler because there was no fridge but it was perfect for our one night stay. Very responsive and would be booking again.」

「Great place got a portable air conditioner hope they get built in ones later, besides that loved the place new beautiful.」