Dear James, Thank you for the review. We apologize for any inconvenience you experienced during your stay. Providing a peaceful and clean environment is our priority. We regret any disturbance and will address these concerns to ensure a more enjoyable experience for our guests. Your feedback is valuable, and we appreciate your understanding. We hope to welcome you back for a better stay in the future.Sincerely,Hotel Management

Dear Luis, We sincerely apologize for your disappointing stay. Your feedback regarding cleanliness and maintenance issues is deeply concerning, and we will address these matters with our respective team immediately to ensure improvements. Our priority is providing a comfortable and welcoming environment, and we regret falling short of your expectations. We understand your frustration and hope to have the opportunity to regain your trust in the future. Thank you for bringing these issues to our attention.Sincerely,Hotel Management

Dear Debbie, Thank you for choosing our hotel on your recent visit to the area. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

Dear Yvette, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management

Dear Susan, Thank you for choosing our hotel and sharing your feedback. We're pleased to hear that our location and pricing meet your needs. We apologize for any inconvenience with the shower head, and your input is noted for improvement. It's great to know you found the beds comfortable. We appreciate your patronage and look forward to hosting you again, ensuring an even more enjoyable stay.Sincerely,Hotel Management

Dear Kolinda, We are sorry for your experience on your arrival. As for the situation outside the hotel, we understand your concern and are actively working with local authorities and organizations to address this issue. Ensuring the safety and comfort of our guests is of utmost importance to us. We never promote any illegal activities in and around the hotel. Our front desk team is always available to help you and resolve any such issues that make you uncomfortable during your hotel stay; never hesitate to speak to them. It would have been better if we were fortunate to solve your queries while you were still here. We look forward to welcoming you back soon for a better experience. Sincerely,Hotel Management

Dear Carrie, We sincerely apologize for the multiple issues you encountered during your stay. Your feedback about the cleanliness, noise disturbances, and other inconveniences is deeply concerning, and we regret its impact on your experience. We promptly address these matters with our housekeeping and maintenance teams to ensure immediate improvements. Additionally, we take the concerns about smoking seriously and are reinforcing our policies to create a more comfortable environment for all guests. Your patience is appreciated, and we hope you consider giving us another opportunity to provide a more positive and enjoyable stay in the future.Sincerely,Hotel Management

Dear STUART, We appreciate your feedback regarding the location of our property. We understand that the industrial surroundings may not have met your expectations. Please know that guest feedback is crucial, and we continuously strive to enhance our guests' experiences. While we may not be able to change our location, we are dedicated to providing a comfortable and enjoyable stay. If there are specific aspects you'd like us to address or if there's anything we can do to improve your experience, please feel free to share additional details. Your satisfaction is our priority, and we value your input. Thank you for taking the time to provide your perspective.Sincerely,Hotel Management

Dear Karl, Thank you for choosing our hotel on your recent visit. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management

Dear William, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the lack of utensils in your room's kitchenette. Your feedback is crucial, and we will address this matter to ensure a more seamless experience for our guests. We appreciate your understanding and hope to have the opportunity to provide you with an improved stay on your next visit to Long Island Bethpage.Sincerely,Hotel Management

Dear John, We appreciate your detailed feedback about your extended stay experience. We apologize for any inconvenience you faced during your stay and take your comments seriously. Your insights about cleanliness, service, and the availability of amenities will be shared with our team for improvement. Our goal is to create a comfortable and accommodating environment for our guests, and we'll use your feedback to enhance our services. Thank you for choosing to stay with us, and we hope to provide you with an improved experience in the future.Sincerely,Hotel Management

Dear Paula, Thank you for staying with us and sharing your feedback. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We are happy that our hospitality and other outstanding features helped make this a pleasant experience for you. We hope to welcome you back in the future.Sincerely,Hotel Management

Dear Shannon, Thank you for choosing us. We are sorry for the disappointment with the cleanliness issues not meeting your liking, and we have shared your remarks with the concerned individuals for further improvement. Please reconsider and return, as we would welcome the opportunity to provide you with the seamless stay you deserve when staying with us.Sincerely,Hotel Management

Dear Michael, We sincerely apologize for the inconvenience you encountered during your stay. Your safety and comfort are our top priorities, and we regret that we fell short in this regard. Our team will promptly address the maintenance issues you mentioned to ensure a safer environment for our guests. Your feedback is crucial, and we appreciate your patience and understanding as we work to make necessary improvements.Sincerely,Hotel Management

Dear Gary R, Thank you for choosing us and sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hotel Management

Dear Gail, We appreciate you taking the time to provide feedback on your recent stay with us. We are sorry to hear that we did not live up to your expectations during your visit. As part of our commitment to our guests, we strive to provide clean and well-maintained rooms, and we are disappointed that we fell short in this instance. We will address this immediately and genuinely appreciate you bringing this to our attention. We hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing.Sincerely,Hotel Management

Dear Michael, We are pleased you were impressed with our outstanding hospitality and accommodations at Extended Stay America. We work hard to provide exceptional experiences for our guests, and your review means so much to us. We hope to host you again on your next visit to the city.Sincerely,Hotel Management

Dear Ian, Thank you for sharing your feedback. We're glad our self-catering room met your needs and provided a satisfactory experience. However, we apologize for any concerns that may have kept you from having an outstanding stay. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management

Dear Sadie, Thank you for being our guest and reviewing your experience at Extended Stay America. We are pleased that you enjoyed your overall stay with us. However, we do want to apologize for the difficulties with the elevator. Thank you for your valuable feedback; we will address this adequately. We hope to provide you with a flawless visit the next time you are in the area.Sincerely,Hotel Managemen

Dear Shawn, Thank you for sharing your experience with us. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff, so we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. We apologize for the dog barking and the noise from kids, which caused frustration; we will address this as we have a pet policy so our guests are not disturbed. We appreciate your patience and look forward to having you stay with us so we can provide you with the flawless visit you deserve.Sincerely,Hotel Management

Dear Brenda, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management

Dear Thomas, Thank you for your review. We apologize for not meeting your expectations with the cleanliness of your suite and the difficulties on arrival. Your feedback is valuable as it helps us improve our guest experience. In response to your review, we have instructed our housekeeping team to work and review the missed areas in your room. Considering our price, we encourage you to try us again soon. You will have an exceptional stay that you deserve with confidence. Sincerely,Hotel Management

Dear Robert, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon!Sincerely,Hotel Management

Dear Joseph, We are pleased you chose Extended Stay America for your recent visit to our area. We are glad to see that you had a great time with us. However, we always want to exceed all our guests' expectations, and we sincerely apologize for the issues that impacted your stay. We regret our rooms did not meet your expectations and that you were unsatisfied with the water pressure. Thank you for bringing these concerns to our attention, as we always want to know how we can enhance our guest satisfaction. We hope you will allow us a chance to host you again and provide you with the excellent accommodations you deserve.Sincerely,Hotel Management

Dear Jennifer, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. Please know our top priority is the safety and security of our guests and employees. Our security team is reliable and well-trained, and we also work very closely with the local police department to keep all of our guests safe and secure during their stay. We look forward to seeing you again. Sincerely,Hotel Management