Betancuria Vacations from ￥254,433

We wouldn’t go back unless the hotel had more indoor facilities as it was freezing so we didn’t want to experience the outdoor evening entertainment. The terrace above the restaurant would have made a great place to have indoor entertainment if it was enclosed with glass walls. Our room was cold when we arrived but I was told there was no spare quilts so they just gave me a cotton sheet instead. The air con is only cold air so there’s no heating in the rooms at all. Food was varied and nice, staff were all nice and tried their best to please. The drinks are cheap and cocktails tasted awful, as the alcohol used is cheap and caused me to have a rash. Unfortunately the hotel needs money spending on it to bring it up to 4 star ratings for us. Maybe an indoor pool and spa would be a good start, because not every day is hot enough to sit outside and we spent most of our time in our room as there was nothing else to do in the rain and cold weather. Hiring a car is a good idea if you stay here as the nearby area is boring and it’s a good 30-40 minute walk to the beach, shops and restaurants

Love and clean, quite sterile and minimalist but lovely. Food was great, lots of options and kept hot the whole time they served. Very quiet around and tranquil.

It was clean but the rooms are serviced every other day, not every day. Main disappointment is lack of privacy on the roof terrace lots of other guests could see me naked getting into the rooftop bath or sunbathing. Didn't bother me but it might be an issue for them. I did request an end room which looked to be a little more private but I got a middle room. We were told the end rooms were booked but I never saw any sign of this the entire week. On the whole it was nice for the money and I have no regrets with booking this hotel. I knew there was building work there before I booked so I can't complain about it. Yes I would recommend it, but other hotels like cotillo reef next door has a much more private rooftop terrace & bath but it costs a bit more.

Spacious hotel, nice landscape and pool options. Kids club seemed ok. Customer service really needs to be improved. Never could find a clean table to eat at the main restaurant. Lack of activities Taxi tank close by along with a supermarket. Overall good value

Not bad, rooms could be much cleaner. Dirty cups in the dining area on clean tables - kind of like when you overfill the dishwasher. But other then that it was fine.