Exterior

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 35 reviews" "
Rating 8 - Good. 18 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 4 out of 35 reviews" "

6.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Good for one night
A good value for money, no-frills stay. The whole B and B needs some TLC, but Helen is a lovely host, and for a one-night stop over, which was our stay, it was good.
Stayed 1 night in Sep 2022

6/10 Okay

Marcus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a lot of time and work to be a business B&B
This is rather a difficult review to write. There are many positives about the property so I'll list those first: The location is fabulous. There is parking outside the front door, the town walls are about a minutes walk and the town hall and high street maybe two minutes. Helen is a wonderful host, chatty and knowledgeable. The other side of the coin is that the property is run down, untidy and in severe need of maintenance and updating. I can imagine it is a struggle running a property such as this but if you are going to advertise it as a guesthouse then that's what it needs to be, not a dosshouse. There are other people staying there, and I can imagine the income is a life saver, but they really had no idea how to interact with paying customers. One of them was washing in the sink when we came downstairs and then walk to his room just in his boxers. Not a big issue but again it comes down to which income stream is more important. The house has the potential to be a fabulous boutique B&B but to do so would need a lot of investment. It's not there at the moment.
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful. Should not be closed down.
The whole house was filthy, cluttered and run down. The rooms had no locks on the doors and my husband had to help the host install one. The bathroom was filthy, with plain evidence of the previous peoples use(to put it politely). The cold tap on the basin did not work and the shower had thick black mould round it. The breakfast room was quite clearly used as the living room of the owners and was full of clutter and laundry, with just a space cleared for us to eat. No choice given at breakfast, we had what the host decided on. Lucky we were happy with fried egg and bacon.
Stayed 1 night in Jul 2022

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was okay for the price but I’ve stayed in much better & I won’t be using it again.
Stayed 1 night in Jul 2022

8/10 Good

Richard

Stayed 1 night in Jul 2022

8/10 Good

Lynda

Liked: Staff & service
Location ideal for exploring the town. It was great for a one night stay. Pretty basic facilities, but bed was comfy and bath hot (no shower)
Stayed 1 night in May 2022

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice bathroom and bed
Stayed 1 night in May 2022

2/10 Terrible

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022

2/10 Terrible

Michael

Stayed 1 night in Jan 2022

8/10 Good

calum

Liked: Cleanliness, staff & service
The cost was the first thing that attracted me, in addition to the property being slap bang in the middle of Berwick. It is a lovely old terrace house which retains its original features and is extremely quirky. The owner was very helpful and text me with regard to arrival and breakfast. The only downside was the weather was frightful when I arrived and I struggled to find the entrance.
Stayed 1 night in Dec 2021

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Excellent comms from Helen. Very friendly. Convenient location for town centre.
Stayed 1 night in Dec 2021

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities, room comfort
Away days
Located roughly 10 minutes walk from railway station. Good comfortable bed, plenty of teabags & milk. Landlady was very helpful with local information. Very good freshly cooked breakfast. Very old building. Would stay again.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for solo stay
Very nice room. Excellent breakfast
Stayed 1 night in Nov 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located and Such a warm welcome on arrival. Wonderful artwork around the property. Very good breakfast and room was bright and comfortable.
Stayed 1 night in Oct 2021

8/10 Good

David

Liked: Staff & service, room comfort
Has character
Very characterfull property and freindly helpfull host. Could do with some updating of the decorating.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality.
We were there for 3 days. The lady greeted us and received us with great hospitality. Definitely recommend this guest house to a holiday in Berwick. The room was clean and the lady was helpful with everything that we needed.
Stayed 2 nights in Aug 2021

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Orkney Guest House was perfect and offered everything I needed. My host was friendly and helpful. It was a very pleasant stay. Thank you.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
There was no coffee, milk sachets were from April 2019, had to ask for more toilet paper and shampoo.
Stayed 2 nights in Sep 2020

8/10 Good

Hodge, London

Traveled with partner
Liked: Staff & service, amenities
We had a good overnight stay. The room is large and the bed was comfortable. There is a reasonable pressure electric shower. The decor is rather tired but generally clean. The landlady was very kind and helpful.
Stayed 1 night in Sep 2020

8/10 Good

Kev&Claire, Yorkshire

Traveled with partner
Liked: Cleanliness, staff & service
Quirky Hotel, clean room, well stocked coffee teas etc the bed was exceptionally comfortable. The land lady was very welcoming friendly and knowledgeable of surrounding areas. Breakfast freshly cooked and good quality food. Parking not a problem plenty of on street available opposite and near property with discs easily obtained from library and local shops.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

6/10 Okay

Rowena

Liked: Cleanliness, room comfort
Confusing but friendly
Check in was a little confusing, as it transpired the manager had texted me (but it wasn’t obviously from her ) and there was no one there nor was it even obvious which door it was. In the end we called her and she had left the side door open for us so we let ourselves in. The place itself seems a little tired, and a little haphazard but the manager was friendly and even offered to make me honey and lemon tea when we were leaving, as I felt unwell, which was very kind of her. We had a continental breakfast with great marmalade.
Stayed 1 night in Jan 2020

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Lovely host who was helpful and cooked a wonderful breakfast to order. Very homely.
Stayed 2 nights in Sep 2019

8/10 Good

Yolanda Fraser

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Proprietor.
Helen the landlady is worth the visit. She is a whirlwind of activity. She was working as a volunteer for the local church helping to plaster and paint. She takes great care of her guests. I had twisted my ankle and couldn't make the walk to the train station and wanted to call for a taxi. She wouldn't hear of it and insisted on driving me herself.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Room comfort
Good budget option
Stayed overnight in Berwick upon Tweed as part of a cycling trip from Newcastle to Edinburgh. The BNB owner was very accomodating and made provision for our bikes to be stored safely. The BnB is situated in an old property with period decor. Breakfast was included and vegetarian options were available, but quantities were limited especially for hungry cyclists!
Stayed 1 night in Aug 2018

10/10 Excellent

Gareth

Liked: Staff & service
Good budget stay in the town centre.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Helen was very helpful and obliging. Good location.
Stayed 1 night in Jul 2018

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the centre of Berwick. Great value, comfortable and relaxing, Helen provides a lovely service.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2018

2/10 Terrible

Jane, Fife

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Owner left key for us . Didn't see till next morning as we left. Foul smell from eating area through whole house.Stayed as we needed somewhere for one night and had paid in advance. Got partial refund from Expedia as so bad. Don't think it's on web site now .If it is stay away.!
Stayed 1 night in Aug 2017

8/10 Good

Davy , Dunfermline

Liked: Staff & service, room comfort
Nice B&B very friendly nice breakfast.
On arrival given permit to park close by very friendly welcome shown to room which was clean and comfortable. Next to town centre but very quiet as we were there for Saturday night and it was busy. Nice sleep showered and down for a pleasant Breakfast. Would use again as no complaints at all .
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find
When we first arrived we thought it was shut as it took around 5mins to answer the door, the room was ok for a stay over to move on the next morning Breakfast was something else wife couldn't eat it, the breakfirst was over cooked. Will not be going back
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baustelle?
Kurz vor der Anreise, gab es eine Absage via Email.. Leider waren wir daschon auf der Autobahn bei Km 580 von 700... Unterkunft wurde notdürftig für eine Übernachtung vorbereitet. Baustellen flair im ganzen Haus/Zimmer.. Bitte Baustelle beseitigen und dann wieder Gäste aufnehmen....