Belicena Vacations from ￥363,326

"We tried to check in , they were not available at the site, we ended up without a hotel that night, next morning, we asked expedia for refund since we didn’t stay at the hotel. Expedia was trying to communicate with the hotel for full or even partial refund. Yet, the hotel refused to request for the refund which basically they took our money without even accommodating our stays. "

"We had an amazing stay. Liz at front desk was super nice, helpful and patient. She answered all our questions and made our stay super pleasant. If we ever go back, we would definitely stay there again."

"Nice staff very clean hotel and not far from major sites"

"we were first given a room with bad smell , after going out for lunch after check in the keys didn't work, so I asked for a change due to the smell, distance from the entrance and the multiple elevators that need to be used to access it, the room was changed to a handicap room that was not comfortable at all but at least need one elevator, The first night at 12:18 someone opened the door while we were sleeping, I approached the front desk asking for explanation how a stranger can access the room...

"great hotel, great location near restaurants/shopping/coffee, rooftop pool area is spacious w great views of city and Alhambra"

"This should be a 5 star hotel its excellent"