Property was okay but was overcharged for the hotel shuttle at 300 rmb each way. I went to shanghai and was charged only 200 rmb similar distance. Staff were friendly
CT
2018 年 11 月に 1 泊滞在
Dorisからの返信 (投稿日 : 2018 年 11 月 27 日)
Hi, Thank you so much for your comments. I feel so sorry about the airport pick up. But the fees are prescribed by our company and we already told you in advance. Best wishes for you and welcome to Hill Lily Hotel again.
2/10 (非常に不満)
宿泊されたお客様
2018 年 9 月 30 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Too far from tourist attractions had to 1hr taxi.
They did not change linens and nor mop floor.
宿泊されたお客様
2018 年 9 月に 4 泊滞在
Doris からの返信 (投稿日 : 2018 年 10 月 2 日)
Thank you for choosing HILL LILY HOTEL. I feel so sorry about that, but we must change linens when guests check out. Our hotel is not in travel district. So a little far from attractions. When you book our hotel, you can see this on map. Wish you come here again and best wishes for you.
2/10 (非常に不満)
宿泊されたお客様
2018 年 8 月 19 日
気になった点 : スタッフとサービス、施設のコンディションと設備
宿泊されたお客様
2018 年 8 月に 11 泊滞在
Doris Wangからの返信 (投稿日 : 2018 年 8 月 26 日)
I am so sorry for the problem. Could you tell me what the problem is and we will improve it as soon as possible.