It was on the spot booking coz i never expect i will be staying longer in Beijing. I was at the property that night and didnt expect the property manager advice me that they never accommodate foreigner. And they told me they cancelled and refunded my booking right away even before i came. And i explained to them that i have paid for it and consider my stay for a nite but they insist that even they like to accommodate me but the hotel is restrict for accepting foreigner which i respect that.right away i reach out hotel.com with regards to this issue and i even told them that this hotel cant accept foreigner as guest and they told me that i booked a non refundable property and investigate who’s fault is it and concluded that i cant get refunded. I told hotel.com that if only i knew that this hotel cant accept foreigner i at first wont booked this. And also if hotel.com includes this word “inly locals or no foreigners allowed” in publishing this property online for sure i will understand and for sure i didn't booked the property! It doesn’t make sense i get charge for the fault of hotel.com?? The property told me couple times that they already refund back and cancelled my booking thru hotel.com. And the agent of hotel.com was lying couple times to ignore my refund! I advise hotel.com to look into this further. I have to booked another property at $135 in same platform for few hours! This trip wasn’t planned! I need to get compensated and refund!
Ponce
2023 年 10 月に 1 泊滞在
8/10 (良い)
Joan
家族旅行
2020 年 1 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
highly recommend! Great service!
The girls at the front desk were great! They went above and beyond to help us, despite major language barrier! Several times they helped us from ordering pizza to getting us taxis. The maids were also very helpful with whatever we needed. A+++ for customer service! And breakfast was great everyday!
Joan
2020 年 1 月に 6 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 12 月 19 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
The staff were very helpful.
The property was a bit tired and needed attention.
i booked delux room and it was a very small room not a delux room very difficult to put the luggage in the room and the staff can not speaks English
and very far from the station
宿泊されたお客様
2018 年 11 月に 2 泊滞在
8/10 (良い)
HO SANG
2018 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
HO SANG
2018 年 8 月に 3 泊滞在
8/10 (良い)
Lynda、Santander, España
2018 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
es un aparthotel muy práctico
Al ser tipo aparthotel las habitaciones cuentan con una pequeña cocina americana, con microndas, para preparar comida. La atención al cliente es impecable.
Lynda
2018 年 8 月に 24 泊滞在
4/10 (不満)
Siamak
2018 年 7 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beijing trip
Staff did not speak English. The hotel was rather old and dirty. The room was small. Location was not good for taxi . Wifi was very weak.
Siamak
2018 年 7 月に 6 泊滞在
6/10 (普通)
Jeremy
2017 年 5 月 22 日
良かった点 : スタッフとサービス
decent for the price. hard to find not close subwa
It was fine for a night but the address isn't right on here so you have to someone get the number and call to figure out where they are. They are not close to a subway stop
Jeremy
4/10 (不満)
Hamid
2016 年 10 月 18 日
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Inconvenient and far
The staff was minimally helpful, and found my lack of Chinese amusing whenever I attempted to communicate. The sheets in the room had stains on them, and they weren't changed when I had the maid clean the room, just neatly put back on. The maid would also clean the room regardless of the do not disturb sign, which was odd. The closest attraction was about a 30 minute walk away (Temple of Heaven), and theres a subway next to it. There's a slightly closer subway north, but only marginally. There's a bus stop almost directly outside, if that's also your thing. No real places to eat close by, and most things close around 9-10 unless it's a decently sized restaurant. The picture should of the room also are not a good representative of the room size. The king sized bed room was big enough to essentially walk around and nothing more. For the price, I'd definitely recommend a hostel.
Hamid
6/10 (普通)
Chin Bock
2016 年 9 月 22 日
良かった点 : 客室の快適度
Nice stay
It was an OK stay, convenient location
Chin Bock
2/10 (非常に不満)
Anne、Vancouver
2016 年 9 月 18 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never booking this hotel again
The hotel staff attitude is very bad and rude , the room was dirty and smelly , chaotic management , walkways smoke constantly , I asked them to clean the room but ignored.
Anne
8/10 (良い)
宿泊されたお客様
2016 年 8 月 27 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Alt er fint til prisen. Personalet snakker ikke engelsk.
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2016 年 8 月 24 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Godt sted
Fint til prisen. Værelset var rent og pænt. Personalet forstår ikke engelsk, men var hjælpsomme og man kan kommunikere via app. Bus 91 til Jinsong St. går lige ved døren.
宿泊されたお客様
8/10 (良い)
G.、Dronten
2016 年 7 月 28 日
気になった点 : 清潔度、スタッフとサービス
Prima uitvalbasis voor Beijing
We verbleven een week in dit hotel. Bedden waren prima. Het was er niet heel schoon en er werd slecht schoongemaakt.Voordeel was de aanwezigheid van een koelkast, magnetron en waterkoker op de kamer.Prima uitvalbasis om Beijing te verkennen. Dichtbij een prachtig park en een winkelstraat met prima eetgelegenheden.
The rooms are tiny and the wifi is unstable on and off all the time. Breakfast is not till 10 local time so don't prepay, you can get it sooner from the local restaurants not far away from the hotel . Little English from staffers and far from sight seeing areas. You need taxi to sight seeing!!!
Angeline
6/10 (普通)
Mi Jung、전주
2016 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
침대가 정말 시몬스처럼 편해요...호텔이름을 중국어로 기재해 주세요...
택시기사분들이 영어로 써있으면 전혀 몰라요...저처럼 중국어 제로인 사람은 ㅠㅠㅠㅠ
Mi Jung
10/10 (非常に良い)
Ronald
2015 年 6 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Ronald
2/10 (非常に不満)
Scott、San Francisco
2013 年 3 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The worst experience ever
Good luck finding this place, and once you do, you wish that you hadn't. Nothing works in this place. No internet, no fridge, no convience. The staff speaks about 4 words of English between all of them. Their are no ammenities and the location can not be found by 3 taxi drivers. Stayed in a "deluxe" room, which was small to say the least. Unhygenic is an understatement. Save your money, save your danity, save yourself and stay anywhere else.