レストラン

ホームウッド ビューモント、テキサスの口コミ

3 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 61 件の口コミ中 44 件が非常に良い" "
評価 8 - 61 件の口コミ中 13 件が良い" "
評価 6 - 61 件の口コミ中 2 件が普通" "
評価 4 - 61 件の口コミ中 2 件が不満" "
評価 2 - 61 件の口コミ中 0 件が非常に不満" "

9.4/10

清潔度

9.6/10

スタッフとサービス

9.4/10

設備とサービス

9.2/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

8/10 (良い)

Dylan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Susan

家族旅行
Very clean, helpful staff! Road construction to the hotel was a MESS, no fault of the hotel. Pillows were AWFUL. Several family members also stayed with the same complaint. Went and bought pillows for second night stay.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Bettina

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was construction on Feeder road.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Charles

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在

8/10 (良い)

ricardo

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
CONSTRUCTION
2024 年 3 月に 1 泊滞在

8/10 (良い)

Rachel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Kerry

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There was road construction in front of the hotel, be careful and do not miss your turn in. We had to circle back around in the rain and at night. It was a little hard to find. Loved our stay.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

TARA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was excellent. Hotel was very clean (lobby and room). Enjoyed the breakfast. Would absolutely recommend and stay here again.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Bielosa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This was by far the cleanest hotel I have ever stayed in. As soon as I walked into the hallway, I could smell how clean it was. Although my room was in the first floor, it was extremely quiet. My room included two big bedrooms and two bathrooms. It also had a stove and full size refrigerator. The bed was very comfortable. It has been the best hotel stay ever!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Theresa

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay
The suite was clean and well organized. Everything was wonderful. There was even an extra blanket to use. Wonderful.
2024 年 1 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
Decent place, but don't plan on breakfast there
Hotel was basic. Decent enough for a one night stay, but the breakfast was inedible. We arrived about 20 min before it ended and there was little to choose from. I didn't eat anything, my son got an "omelette" (factory-made) and bread with jelly, my husband got bacon that looked like the bacon dog treats and made a waffle. After making the waffle found out there was no syrup - was told they were out. My son took one bite of each and threw it away. Room had a bit of a body odor smell upon walking in. There is about a 1" gap under the door, so if anyone in the hallway makes noise you will hear.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Shon、arlington

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There wasn’t enough parking so to the contractors or construction workers vehicles double parked everywhere thru out the premises and it was raining and couldn’t access a door to enter do to a low battery malfunction on the card reader right where we parked so had to walk around getting soaked in rain to enter thru main entrance
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Christopher

2023 年 12 月に 1 泊滞在

8/10 (良い)

Michael

良かった点 : 施設のコンディションと設備
Halfway to the Sugar Bowl
The front desk personnel were very nice and helpful. Sheets, bed, pillows all wonderful and everything very clean. The heat was not working but we were so tired we didn’t call the desk about it and just notified them when we left, I am sure we could have had another room if it got too cold.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Raymond

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super nice 3rd time in a year
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Eric O.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice property
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Antonio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and our suite is roomy.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Gabriel

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Prem

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Elizabeth

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful, clean, comfortable, spacious rooms. Very quiet property despite the road construction out front. The hot breakfast was a disappointment. I’m not sure what they are using for “eggs,” but they were very unpleasant. It would be nice to have some cold water available, even in a pitcher.
2023 年 11 月に 2 泊滞在

8/10 (良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Road construction. A lot of noise banging around the hallway. Loud people in hallways. Some kind of alarm went off twice during the night.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Brett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay overall
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean. Comfortable, friendly stafffo
2023 年 9 月に 1 泊滞在

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
schöne Suite für einen Zwischenstopp
- Kingsuite wurde erst kürzlich renoviert - sehr freundlicher Service - viele Möglichkeiten zum Essen in der Nähe
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Marla、Round Rock

家族旅行
良かった点 : 設備とサービス
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Over the top
Jera at the front desk was an “over the top” receptionist as were all of the other Homewood staff.
2023 年 8 月に 5 泊滞在

8/10 (良い)

Jordan

良かった点 : 清潔度、施設のコンディションと設備
Toilet barely worked
2023 年 8 月に 2 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 8 月 29 日)
I'm sorry for the inconvenience you experienced during your stay with us. Thank you for letting us know about the issue so we can get it taken care of. Have a good day.

10/10 (非常に良い)

Georgia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent!
We were very pleased with everything about this hotel. Our room was clean and comfortable and especially loved that the temperature gauge worked! Jera at the front desk was very kind and hospitable. Breakfast was good. We travel quite a bit and often stay at all-suite hotels and this was one of the best.
2023 年 8 月に 1 泊滞在
Jeraからの返信 (投稿日 : 2023 年 8 月 17 日)
Thank you for choosing to stay with us at Homewood Suites. We are so happy that you had a positive experience, and we look forward to seeing you again!

10/10 (非常に良い)

Meghan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在
Jeraからの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you very much for choosing to stay with us at Homewood suites. We are so very glad that you had a nice day! If you find yourself in the area again, please come back and see us!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff was super-supportive! Recently renovated room was mostly great (tub needs a re-glaze badly, and toilet seat is tattered). Food was fairly good and hot (breakfast) with decent choices. Great value overall, clean, and worth it. Thank you for a nice stay.
2023 年 7 月に 1 泊滞在
Jeraからの返信 (投稿日 : 2023 年 7 月 25 日)
Thank you so much for choosing to stay with us at Homewood Suites. We will be addressing your concerns. We hope to see you again for future stays.

8/10 (良い)

Rodger

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy to find and the Manager's reception was great! Wine, beer AND food, not just snacks
2023 年 7 月に 1 泊滞在
Jera からの返信 (投稿日 : 2023 年 7 月 20 日)
Thank you so much for choosing to stay with us at Homewood! I am so glad that you had a good experience here. We look forward to seeing you again next time you’re in the area!

10/10 (非常に良い)

Heather

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No flushing but great service
Everything was awesome, especially Jera. The toilet in our room did not flush and she was very kind about moving us to another room.
2023 年 7 月に 1 泊滞在
Jeraからの返信 (投稿日 : 2023 年 7 月 20 日)
Thank you so much for choosing to stay with us at Homewood! We are so glad that you had a good experience! We look forward to seeing you again in the future!

10/10 (非常に良い)

Molly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property was very clean, safe, and the staff was very polite. Only negative is there is a little bit of road noise outside due to being close to the interstate (but being close to the interstate is also a big positive). The beds might have been the most comfortable hotel bed I’ve ever stayed in.
2023 年 6 月に 1 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 7 日)
Thank you so much for staying with us. I'm happy to see that you enjoyed your stay. If we welcome you back, ask us about a quieter room and we'd be more than happy to try and find something for you. Have a great day!

10/10 (非常に良い)

Sarajane

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful experience! Highly recommend this hotel
This is a very well designed, comfortable hotel with all the amenities a suite needs. Lovely kitchen area, separate bedroom and living area with sofa bed. Separate HVAC thermostats for each area. And a nice complimentary breakfast! Very nice staff at front desk
2023 年 6 月に 1 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 1 日)
Thank you so much for staying with us. I’m glad to hear you enjoyed it. We hope to welcome you again in the future.

10/10 (非常に良い)

S

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The two young ladies who worked at reception were very kind, accommodating, and courteous. However, one gentleman, who was there one evening and overnight (who was also working at the HGI two days prior - where we stayed) - was quite rude, did not even greet us when we entered or exited, and in general, was suited for reception/guest interaction. However, because the property was so clean, well-appointed, and conveniently located, I will definitely stay at the Honewood Suites whenever I'm in the area.
Courtneyからの返信 (投稿日 : 2023 年 7 月 5 日)
I'm so sorry that you had this experience during your stay. I will be speaking to the gentleman in question about this and we are glad to see that you'll be joining us in the future. Have a great day.

8/10 (良い)

Erin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 5 日)
Thank you for staying with us. I'm glad to see you enjoyed your stay. Have a good day.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 5 日)
Thank you for staying with us. Have a good day!

10/10 (非常に良い)

Susan、Shreveport

2023 年 6 月に 7 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 8 日)
Thank you for staying with us. I'm happy to see you enjoyed your stay. Have a great day.

8/10 (良い)

Jay

出張
良かった点 : 清潔度、スタッフとサービス
I was a little disappointed to find this hotel had some remodeling underway and the pool was out of service. Other than that and breakfast being pretty bad the room was very nice and clean which is what really matters.
2023 年 6 月に 2 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 8 日)
Thank you for your comments, sorry about the delay in response. I'm happy to report that the pool is open now and most of the remodel is at a pausing point. I will address your concerns about breakfast with that department. Thanks for your feedback and have a great day.

10/10 (非常に良い)

Daffodils

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent customer care, managers dinner and full breakfast! The room facilities were awesome!
2023 年 6 月に 1 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 8 日)
I'm so glad that you enjoyed your stay with us. We hope to welcome you again in the future. Have a great day.

8/10 (良い)

Tiffany

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff and clean. Love that completely renovating the place. We had a new room and it was nice. The only thing was a bummer was the new fridge made a noise and the pool was dirty and not open.
2023 年 5 月に 2 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 8 日)
Sorry about the late response. I'm glad that you enjoyed the new room, but I'm sorry the fridge was making noise. We're slowly getting all the kinks worked out, so we hope to welcome you again in the future so you can try a take 2. Have a great day.

10/10 (非常に良い)

stacy

良かった点 : スタッフとサービス、施設のコンディションと設備
Comfortable but under construction
2023 年 5 月に 2 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 8 日)
Sorry for the delay in response, but I'm glad to see that you enjoyed your stay. Have a good day.

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was awesome, even had a ceiling fan! Room was quiet even though it overlooked the interstate. Bed was very comfortable and sheets were soft. Would certainly here again!
2023 年 5 月に 1 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 8 日)
Thanks so much for staying with us. I was also so excited when I saw the ceiling fans the first time. We hope to welcome you back in the future. Have a great day!

10/10 (非常に良い)

Casey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
great stay for a concert at the ford center
2023 年 5 月に 1 泊滞在
Courtneyからの返信 (投稿日 : 2023 年 7 月 8 日)
I'm so glad you enjoyed your stay. Next time you're in town for a concert, we hope to welcome you back. Have a great day.

10/10 (非常に良い)

Tymeka

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great
The stay was excellent. The room clean and up to date. Staff was nice and helpful.
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 2 泊滞在
Alanna Hall General Managerからの返信 (投稿日 : 2023 年 4 月 20 日)
Dear Sandra, It was a pleasure having you as our guest at Homewood Suites by Hilton Beaumont. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Yours in Hospitality,Alanna Hall General Manager

10/10 (非常に良い)

Ashley

ペット同伴の旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
First time traveling with my pet and not feeling like we were placed in a dump of a 'pet friendly' room. The suites are absolutely beautifully made, the design was created to make use of the space allowed. The Staff were welcoming and very friendly, if ever traveling through Beaumont, TX again, this would for sure be my go-to stay!
2023 年 4 月に 1 泊滞在
Alanna Hall General Managerからの返信 (投稿日 : 2023 年 4 月 20 日)
Dear Ashley, Thank you for staying with us at Homewood Suites by Hilton Beaumont, TX. We are happy you were pleased with our pet-friendly property, friendly staff, and our comfortable, spacious accommodations designed to make you feel right at home. We are committed to ensuring an excellent experience for each guest, and we thank you for recognizing our efforts. It is always a pleasure to hear that a guest is excited to return, and we look forward to providing you with another exceptional stay.Yours in Hospitality,Alanna Hall General Manager

10/10 (非常に良い)

Katelyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Couldn’t of had a better stay
My whole stay was great. The lady at the front desk was nice and helpful, the room was super nice and even the cleaning staff was nice and helpful. Will definitely be back the next time I head to Beaumont. I’m excited to see it all once the renovations are complete.
2023 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 4 月 3 日)
Dear Katelyn, Thank you for your comments regarding your recent stay at the Homewood Suites by Hilton Beaumont, TX. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We are thrilled to share your compliments with our entire team to recognize them for their devoted, attentive hospitality. Thank you again, and we are excited to welcome you back very soon. Yours in Hospitality,Alanna Hall, General Manager