2/10 (非常に不満)
Erica S.
2023 年 7 月 7 日
気になった点 : 清潔度
DO NOT STAY HERE
We arrived and were so excited for our stay here…until we got to the apartment. Lucy met us out front of the lobby and takes you to the room. You have to check in and get wristbands.
She showed us around and then left. It was so hot in the living room so turned on the ac. It wasn’t blowing cold air.
Then I went to turn on the TV. It didn’t work. I tried to close the shades and they were stuck. I looked for the internet password which isn’t displayed anywhere so I had to text Lucy, the property contact. She sent it to me.
I went to plug in our devices and the power didn’t work. I went around the house and only two plugs were working. I plugged my phone into the bathroom plug to see if it work and when I pulled it out the whole socket came out. Then we noticed napkins shoved in between the fan and ceiling.
We contacted the two property people and didn’t hear anything for about 30 minutes. I then called VRBO. They finally sent someone over to look at the ac and the whole compressor needed to be replaced-we were told Lucy checked everything before our arrival which is a lie. They told us that it wouldn’t be fixed for a day or two. The guy reset the breaker and said one of the fuses was loose so it could happen again.
The washer wasn’t working and when the guy finally got it going there was no drying rack.
I would never stay here or use VRBO. They were giving me a whole run around about the refund so I contacted my cc company. What a headache for nothing!
Erica S.
2023 年 7 月に 4 泊滞在